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Business Development Manager

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Travelex

21d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Business, Operations & Strategy
  • London
  • Quick Apply

AI generated summary

  • You must have B2B sales experience, exceptional communication skills, strong commercial acumen, CRM proficiency, and a track record of success in the finance sector, particularly with banks.
  • You will manage the sales process, engage clients, collaborate with internal teams, enhance services, deliver exceptional customer service, represent at events, and achieve KPI goals using CRM tools.

Requirements

  • Experience in the full sales cycle from prospecting to closing with proven experience in a B2B sales role
  • Exceptional verbal and written communication skills, along with the ability to negotiate and close deals effectively
  • Strong track record of outperformance relative to targeted KPIs
  • Strong commercial acumen and ability to apply solid commercial judgment
  • The ability to analyse issues, develop solutions and influence key decisions
  • Ability to balancing risk with reward
  • Track record of large customer focussed sales in a finance environment
  • Results / target oriented
  • Resilient and fast paced: You have the ability to work within a fast-paced result driven sales environment
  • Driven to provide a great customer journey and nurture relationships
  • Strong relationship building / development skills (internal and external)
  • Credibility in senior management environments
  • Ability to understand market trends, and use insight to inform action
  • CRM Proficiency, skilled in using CRM tools like Salesforce, HubSpot, or similar
  • Multilingual Skills desirable. Ability to communicate fluently in multiple languages, with a strong emphasis on English proficiency
  • Prior experience in the financial sector, particularly in engaging with banks and central banks
  • An inspiring disposition: the ability to engage, influence and lead by example
  • To be comfortable with an ‘open door’ policy and be approachable
  • The ability to build relationships to deliver, recognising the need to develop, motivate and empower whilst maintaining pace and managing priorities
  • Self-aware, open-minded with a high degree of personal and professional integrity
  • Passion for delivering exceptional customer service – and a willingness to go beyond to develop best in class solutions wherever possible
  • Ability to communicate across all levels
  • Highly motivated, results driven and team player

Responsibilities

  • Responsible for the entire sales process, from lead generation and identification, through to commercial and contractual discussions, leading to successful onboarding and service launch
  • Obtain a detailed understanding of our FX service offering and how these add value to prospective new clients and customers. Matching our unrivalled service capabilities with prospective client’s requirements and in the process building great relationships
  • Work closely with internal teams that are SMEs in the market to help shape and ensure proposition, pricing and service capabilities are fit for purpose for the market
  • Work collaboratively with the product teams to identify new product and service developments and enhancements gained from market information and customer insight
  • Deliver outstanding, best in class customer service, setting Travelex apart from competitors
  • Represent Travelex at industry events, conferences and networking opportunities
  • Represent Travelex at meetings with customers
  • Achievement of agreed KPI’s and proof of concept criteria and measures
  • Work collaboratively in sharing best practice with Travelex Global heads and Senior Business Development managers
  • Manage client relationships effectively using CRM tools

FAQs

What is the main purpose of the Business Development Manager role?

The main purpose of the Business Development Manager role is to grow the wholesale bank note client portfolio by identifying, generating, and following up on new foreign exchange business opportunities in agreed vertical markets.

Where is this position located?

This position can be located in either Peterborough or London.

Is the Business Development Manager role full-time?

Yes, the Business Development Manager role is a full-time, permanent position.

What key accountabilities does the Business Development Manager have?

Key accountabilities include managing the entire sales process, building relationships with prospective clients, collaborating with internal teams, delivering outstanding customer service, representing the company at industry events, achieving KPIs, and managing client relationships using CRM tools.

What experience is required for this role?

Candidates must have experience in the full sales cycle from prospecting to closing in a B2B sales role, as well as a strong track record in large customer-focused sales within a finance environment.

Are there specific skills necessary for success in this role?

Yes, essential skills include exceptional verbal and written communication, negotiation skills, strong commercial acumen, relationship building abilities, and proficiency in CRM tools like Salesforce or HubSpot.

Is multilingual ability preferred for this position?

Yes, multilingual skills are desirable, especially the ability to communicate fluently in multiple languages with strong proficiency in English.

What personal qualities does Travelex value in candidates?

Travelex values candidates who are inspiring, approachable, self-aware, highly motivated, results-driven, and possess a passion for delivering exceptional customer service.

Does Travelex support diversity in hiring?

Yes, Travelex is an equal opportunity employer and values diversity, ensuring that they do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

What is the company's approach to customer service and innovation?

Travelex is focused on customer centricity and digital innovation as part of their business strategy, aiming to simplify and enhance the customer experience in foreign exchange and international payments.

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Travelex

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.