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Business Operations Manager

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Tricentis

Jan 13

  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Manila
  • Quick Apply

AI generated summary

  • You must have strong communication skills, problem-solving ability, teamwork orientation, process streamlining skills, leadership qualities, and adaptability. 2-5 years experience, MS Office proficiency, and a degree are desired.
  • You will coordinate teams, improve daily operations, build efficient processes, monitor KPIs, and ensure departmental success aligns with organizational goals.

Requirements

  • Must have:
  • Strong communication skills to effectively liaise with both senior and operational staff; excellent interpersonal and organizational skills.
  • Ability to independently problem-solve; Assess data and information to identify problems and inefficiencies within their department.
  • Ability to collaborate and support team members in a matrixed environment; ability to work independently and in a team setting.
  • Ability to streamline processes and workflows and ensure efficient task management.
  • Ability to inspire and guide toward common goals; can motivate teams to achieve the desired outcomes.
  • Ability to navigate culture and politics across multiple functions.
  • Ability to work well under pressure; adaptable to change and evolving environments.
  • Desired Skills:
  • 2-5 years relevant experience.
  • Proficient in MS Office Suite, O365
  • Bachelor’s degree or equivalent combination of education and experience.

Responsibilities

  • Manage team coordination across a senior leader's business line.
  • Manage the monitoring and improving of daily and recurring functions, efficiencies, and productivity across the organization.
  • Build and verify efficient processes that meet Tricentis business needs for operational excellence.
  • Help establish, measure, and monitor operational KPIs, conduct assessments, and facilitate the improvements needed.
  • Aid in creating alignment and synergy to ensure department-level success is contributing to the larger organization-wide goals.

FAQs

What is the primary role of a Business Operations Manager?

The primary role of a Business Operations Manager is to assist with streamlining processes and workflows, analyzing data, identifying trends, and setting the operational rhythm for teams while partnering with senior leadership across the organization.

What are the main responsibilities of this position?

The main responsibilities include managing team coordination across a senior leader's business line, monitoring and improving daily functions and productivity, building efficient processes, establishing and monitoring operational KPIs, and creating alignment to contribute to organizational goals.

What qualifications are required for this role?

Required qualifications include strong communication skills, problem-solving abilities, collaboration skills in a matrixed environment, process streamlining capabilities, leadership qualities, political navigation skills, and the ability to work well under pressure.

What is the desired experience for applicants?

Applicants should have 2-5 years of relevant experience in business operations or a related field.

Is a specific educational background required?

A Bachelor’s degree or an equivalent combination of education and experience is required for this role.

What software skills are necessary for this position?

Proficiency in MS Office Suite and O365 is necessary for this position.

What kind of work environment can one expect?

One can expect a dynamic work environment that requires adaptability to change and the ability to work well under pressure.

Will this role involve collaboration with other departments?

Yes, the role involves collaboration across various departments to ensure alignment and synergy with organizational goals.

What kind of leadership qualities are expected in this role?

The ability to inspire and guide team members toward common goals and motivate teams to achieve desired outcomes is essential.

Is there room for professional development in this role?

Yes, the position offers opportunities for professional growth, particularly in improving processes and operational efficiencies.

Will this role require data analysis?

Yes, analyzing data to identify problems and inefficiencies within departments is a key responsibility of the Business Operations Manager.

Does this position require working independently?

Yes, candidates should have the ability to work independently as well as collaboratively within a team setting.

Tricentis is a global leader in continuous testing and quality engineering.

Technology
Industry
1001-5000
Employees
2007
Founded Year

Mission & Purpose

Tricentis is a software company specialising in continuous testing and quality assurance solutions for enterprise applications. They provide a suite of tools designed to accelerate testing processes, improve software quality, and enhance overall business performance. Tricentis's ultimate mission is to transform how businesses approach software testing by delivering innovative, automated solutions that enable faster, more reliable delivery of high-quality software. Their purpose is to help organisations achieve digital excellence and drive operational efficiency through advanced testing practices, thereby ensuring that applications meet the highest standards of performance and reliability.