Logo of Huzzle

Home

Matches

Explore

Manage

Business Solutions Lead

image

CHANEL

Jan 15, 2025

  • Job
    Full-time
    Senior Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Toronto
  • Quick Apply

AI generated summary

  • You must have expertise in Microsoft Dynamics D365/AX, business analysis in retail, systems integrations, and project management. Familiarity with Agile, Azure DevOps, and documentation skills is also essential.
  • You will manage application releases, gather and document requirements, drive technical changes, oversee delivery teams, ensure security compliance, and support change management activities.

Requirements

  • Exceptional knowledge of Microsoft Dynamics D365 and/or AX Enterprise Resource Planning (ERP) and/or Point of Sale (POS) systems is a must.
  • Previous background in a business analysis and/or a functional consulting role, providing a deep understanding of supply chain and operations, finance, retail, and sales business processes, preferably in a luxury or retail industry setting.
  • Strong understanding of systems integrations and architecture, and EDI.
  • Knowledge of SDLC, and release management processes.
  • Exposure to working on large projects involving multiple teams, complex integrations, and dependencies to other projects in a multinational organization setting, with full knowledge of Agile, Waterfall and Hybrid methodologies is expected.
  • Previous experience working with offshore teams and managed service providers.
  • Experience leading small to medium projects is a huge plus.
  • Knowledge of Azure DevOps or Jira, and PowerBI.
  • Knowledge of RPA and Power Platform tools is a nice to have.
  • Excellent collaboration and communication skills.
  • Excellent documentation and written skills.
  • ITIL awareness.
  • Certifications in Business Analysis (CBAP), Project Management (PMP, PRINCE2, CSM, SAFe), and Product Management (CSPO, SAFe POPM) are nice to haves.

Responsibilities

  • Manage periodic releases and ongoing enhancements for the Chanel Canada’s application landscape within the Finance, Logistics and Retail Solutions space, which includes but is not limited to D365 and AX2012.
  • Manage third party application support partner service delivery.
  • Elicit, analyze, and document business requirements, with support from SMEs as required.
  • Drive technical changes and small to intermediate projects that do not require a project manager throughout execution, in addition to supporting the successful delivery of larger projects throughout their lifecycle.
  • Manage Agile and waterfall delivery teams and partners both onshore and offshore.
  • Work with the solution teams to create best in class software development and testing, including preparing test plans and scripts, and supporting the execution of different test phases.
  • Work collaboratively on highly complex technical challenges with support from internal and external Subject Matter Experts from business and IT.
  • Work with Global, Regional and Local teams to ensure information security and business continuity requirements are met for each solution.
  • Supports organizational change management activities.

FAQs

What is the primary responsibility of the Business Solutions Lead at Chanel?

The primary responsibility is to manage the software development lifecycle within the business solutions tower and partner management for third-party application support managed services.

What experience is required for this position?

Significant hands-on experience with Microsoft Dynamics D365 and/or AX Enterprise Resource Planning (ERP) and/or Point of Sale (POS) systems is required.

What types of projects will the Business Solutions Lead be involved in?

The Business Solutions Lead will manage periodic releases and ongoing enhancements for Chanel Canada’s application landscape within the Finance, Logistics, and Retail Solutions space and drive technical changes on small to intermediate projects.

What methodologies are expected to be understood by the candidate?

The candidate is expected to have full knowledge of Agile, Waterfall, and Hybrid methodologies.

What kind of teams will the Business Solutions Lead work with?

The role will involve working with both onshore and offshore Agile and waterfall delivery teams, as well as collaborating with Global, Regional, and Local teams.

What skills are necessary for effective collaboration in this role?

Excellent collaboration and communication skills, as well as strong documentation and written skills, are necessary for effective collaboration.

Is there a requirement for certifications in specific areas?

Certifications in Business Analysis (CBAP), Project Management (PMP, PRINCE2, CSM, SAFe), and Product Management (CSPO, SAFe POPM) are considered nice to have.

What type of organization experience is preferred for this position?

Previous background in a business analysis or functional consulting role, preferably in a luxury or retail industry setting, is preferred.

What tools or technologies should the candidate be familiar with?

Familiarity with Azure DevOps, Jira, PowerBI, as well as knowledge of RPA and Power Platform tools, is beneficial.

What is the contract type for this role?

This is a full-time and permanent position.

What is the reporting structure for this position?

The Business Solutions Lead reports to the IT Manager.

What is the focus of Chanel in terms of company culture?

Chanel is focused on creating an inclusive culture that nurtures personal growth and contributes to collective progress.

How can this position impact the IT transformation at Chanel?

The Business Solutions Lead will have the opportunity to be part of an impactful IT transformation, driving execution and collaboration within the organization.

image

CHANEL

Retail & Consumer Goods
Industry
10,001+
Employees
1910
Founded Year

Mission & Purpose

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.