Large

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.

Retail & Consumer Goods

CHANEL

Fashion & Arts

You must implement efficient processes, build strong relationships, thrive in fast-paced settings, and have a passion for Retail/VM design. Proficiency in Adobe Suite and Microsoft Office is essential.

You will manage visual design projects, coordinate logistics and supplier relationships, oversee budgets, support sustainability initiatives, and ensure timely creative execution across departments.

Design

London

Location: London Headquarters, UK Reports to: Visual Design Manager Contract: Permanent, Full-Time CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. “In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand. Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, make up and skincare creations. Your role @CHANEL: Project Coordination The successful candidate will support the Visual Design Team as the operational lead for project coordination and delivery once the design phase is complete. The role ensures concepts are delivered efficiently and within budget by managing briefing, timelines, procurement, logistics, suppliers and installations, acting as a key liaison between Visual Design, VM, wider business teams and external partners. You will support the creative operating model by aligning ways of working with global frameworks, maintaining clear comms, budgets and strong project discipline. Using systems and tools to streamline workflows across creative functions, the Project Coordinator drives continuous improvement, introducing efficiencies that support high-quality creative output. Acting as a gatekeeper for incoming requests, ensure briefs are complete and expectations are managed. The ideal candidate is highly organised, collaborative and detail-driven, with strong interpersonal skills and a clear interest in design or retail design, supported by relevant coordination or project experience. What impact you can create at Chanel: Supporting the Visual Design team to implement strong creative solutions: * Collaborate and support the manufacture, delivery, installation and derig of all trade and promotional activity across UK and TR, ensuring strong creative execution in line with Visual Design intent. * Procure and manage 3D design concepts and techical layouts from the Visual Design team through to installation, ensuring compliance with guidelines and specifications. * Manage supplier relationships, procurement processes, reporting and accountability, ensuring effective delivery, clear communication and value for money. * Oversee budgets, financial administration and PO coding, maintaining accurate foresight and clear communication of working budgets to internal stakeholders. * Support sustainability and CSR initiatives by embedding environmentally responsible practices, managing material lifecycles and ensuring recycling of redundant or end-of-life assets. * Proactively manage comms, keeping teams informed of timelines, risks, delays and changes, while evolving tools, systems and workflows to improve efficiency and campaign execution. * Support with project management of all graphic design projects within the Visual Design Team. Supporting all Fragrance and Beauty departments to create interactive and engaging events: * Work closely with internal departments to co-ordinate engaging and interactive design concepts for staff events such as product launches * Work with the PR team to coordinate high-profile Open-Door PR events in Head Office and externally for influencers and magazine editors, including PM, installation and derig * Artworking, layouts, approvals and communications across these projects to support the activity * Coordinate emails, invitations and internal collateral to support Wellness@CHANEL events * Support all internal teams with coordination of locally designed initiatives * Support internal teams with assistance for invitations and occasional events * Get involved with Social Commitment at CHANEL to build networking opportunities and support where possible across the business from a design and co-ordination perspective Other: * Support the field visual merchandisers and wider design team in numerous day-to-day tasks as well as completing any other tasks deemed appropriate for the role. * Manage the lifecycle of all creative projects, overseeing localisation and adaptation of global initiatives and UK-led projects in alignment with Global AD objectives, from briefing through to delivery. * Act as the central point of contact for creative requests, sense-checking briefs, ensuring documentation accuracy, milestones and progress reporting to ensure timely, qualitative delivery. * Work alongside our 5Q2 display team with logistical tasks and storage requirements. This is an impact-focused summary of the job and it’s helpful to note that responsibilities listed are not exhaustive; additional and more detailed duties will be shared during training stage. What you will bring to the role: * Drive efficient ways of working by implementing, maintaining and improving processes, ensuring consistency, quality and adherence to workflows and deadlines. * Build strong, trusted relationships across the business to understand stakeholder needs, support collaboration and embed learnings through structured wash-ups and continuous improvement. * Operate confidently in a fast-paced environment, demonstrating strong organisation, clear communication and the ability to work both independently and as a proactive team player. * Bring a genuine interest in Retail Design, VM Design and Project Management, with a curious mindset, sustainability awareness and relevant industry experience. * Be confident using Adobe Creative Suite (InDesign, Illustrator, Photoshop) and Microsoft Office, SketchUp knowledge is beneficial, with flexibility to work from a London-based office and remotely when required. You are energised by: * Build strong relationships across internal teams and external partners in a collaborative, global environment. * Work in a fast-paced, high-volume role with tangible, visible outcomes. * Support environmentally responsible practices and the development of sustainable initiatives. * Be part of a passionate team within a globally recognised brand, upholding an iconic visual identity. * Enjoy autonomy, ownership and space for curiosity, creativity and growth. What you will gain from this experience: * Develop and evolve your capability across key tools and platforms including project planners, PM tools and the Adobe Creative Suite, while contributing to improved ways of working and new initiatives. * Work independently and collaboratively across a wide range of projects, engaging confidently with internal teams, senior stakeholders and external partners to deliver effectively. * Build a broad skillset across the full design procurement and delivery process, gaining in-depth knowledge of the business and maintaining strong supplier relationships across budgeting, logistics and comms. * The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey. Benefits At CHANEL Our employee benefits have been created to support you across your professional and personal life by offering you: * Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories * Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more * Mental Wellbeing: Employee Assistance Programmes and Other Support Lines * Platforms: Multiple Platforms to support across Wellbeing * Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales * Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones * Benefits are eligibility dependant and subject to change at any time At CHANEL we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe that the uniqueness of everyone increases the diversity, complementarity, and effectiveness of our team. We strongly encourage your application, as we value the perspective and potential your experience could bring to CHANEL.

Location: London Headquarters, UKReports to: Visual Design ManagerContract: Permanent, Full-TimeCHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, make up and skincare creations.Your role @CHANEL: Project CoordinationThe successful candidate will support the Visual Design Team as the operational lead for project coordination and delivery once the design phase is complete. The role ensures concepts are delivered efficiently and within budget by managing briefing, timelines, procurement, logistics, suppliers and installations, acting as a key liaison between Visual Design, VM, wider business teams and external partners. You will support the creative operating model by aligning ways of working with global frameworks, maintaining clear comms, budgets and strong project discipline.Using systems and tools to streamline workflows across creative functions, the Project Coordinator drives continuous improvement, introducing efficiencies that support high-quality creative output. Acting as a gatekeeper for incoming requests, ensure briefs are complete and expectations are managed. The ideal candidate is highly organised, collaborative and detail-driven, with strong interpersonal skills and a clear interest in design or retail design, supported by relevant coordination or project experience.What impact you can create at Chanel:Supporting the Visual Design team to implement strong creative solutions: * Collaborate and support the manufacture, delivery, installation and derig of all trade and promotional activity across UK and TR, ensuring strong creative execution in line with Visual Design intent. * Procure and manage 3D design concepts and techical layouts from the Visual Design team through to installation, ensuring compliance with guidelines and specifications. * Manage supplier relationships, procurement processes, reporting and accountability, ensuring effective delivery, clear communication and value for money. * Oversee budgets, financial administration and PO coding, maintaining accurate foresight and clear communication of working budgets to internal stakeholders. * Support sustainability and CSR initiatives by embedding environmentally responsible practices, managing material lifecycles and ensuring recycling of redundant or end-of-life assets. * Proactively manage comms, keeping teams informed of timelines, risks, delays and changes, while evolving tools, systems and workflows to improve efficiency and campaign execution. * Support with project management of all graphic design projects within the Visual Design Team.         Supporting all Fragrance and Beauty departments to create interactive and engaging events: * Work closely with internal departments to co-ordinate engaging and interactive design concepts for staff events such as product launches * Work with the PR team to coordinate high-profile Open-Door PR events in Head Office and externally for influencers and magazine editors, including PM, installation and derig * Artworking, layouts, approvals and communications across these projects to support the activity * Coordinate emails, invitations and internal collateral to support Wellness@CHANEL events * Support all internal teams with coordination of locally designed initiatives * Support internal teams with assistance for invitations and occasional events * Get involved with Social Commitment at CHANEL to build networking opportunities and support where possible across the business from a design and co-ordination perspective         Other: * Support the field visual merchandisers and wider design team in numerous day-to-day tasks as well as completing any other tasks deemed appropriate for the role. * Manage the lifecycle of all creative projects, overseeing localisation and adaptation of global initiatives and UK-led projects in alignment with Global AD objectives, from briefing through to delivery. * Act as the central point of contact for creative requests, sense-checking briefs, ensuring documentation accuracy, milestones and progress reporting to ensure timely, qualitative delivery. * Work alongside our 5Q2 display team with logistical tasks and storage requirements.         This is an impact-focused summary of the job and it’s helpful to note that responsibilities listed are not exhaustive; additional and more detailed duties will be shared during training stage.What you will bring to the role: * Drive efficient ways of working by implementing, maintaining and improving processes, ensuring consistency, quality and adherence to workflows and deadlines. * Build strong, trusted relationships across the business to understand stakeholder needs, support collaboration and embed learnings through structured wash-ups and continuous improvement. * Operate confidently in a fast-paced environment, demonstrating strong organisation, clear communication and the ability to work both independently and as a proactive team player. * Bring a genuine interest in Retail Design, VM Design and Project Management, with a curious mindset, sustainability awareness and relevant industry experience. * Be confident using Adobe Creative Suite (InDesign, Illustrator, Photoshop) and Microsoft Office, SketchUp knowledge is beneficial, with flexibility to work from a London-based office and remotely when required.         You are energised by: * Build strong relationships across internal teams and external partners in a collaborative, global environment. * Work in a fast-paced, high-volume role with tangible, visible outcomes. * Support environmentally responsible practices and the development of sustainable initiatives. * Be part of a passionate team within a globally recognised brand, upholding an iconic visual identity. * Enjoy autonomy, ownership and space for curiosity, creativity and growth.         What you will gain from this experience: * Develop and evolve your capability across key tools and platforms including project planners, PM tools and the Adobe Creative Suite, while contributing to improved ways of working and new initiatives. * Work independently and collaboratively across a wide range of projects, engaging confidently with internal teams, senior stakeholders and external partners to deliver effectively. * Build a broad skillset across the full design procurement and delivery process, gaining in-depth knowledge of the business and maintaining strong supplier relationships across budgeting, logistics and comms. * The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey.         Benefits At CHANELOur employee benefits have been created to support you across your professional and personal life by offering you: * Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories * Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more * Mental Wellbeing: Employee Assistance Programmes and Other Support Lines * Platforms: Multiple Platforms to support across Wellbeing * Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales * Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones * Benefits are eligibility dependant and subject to change at any time         At CHANEL we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe that the uniqueness of everyone increases the diversity, complementarity, and effectiveness of our team. We strongly encourage your application, as we value the perspective and potential your experience could bring to CHANEL.

Visual Design Project Coordinator, F&B UK - CHANEL

Visual Design Project Coordinator, F&B UK

You should build lasting relationships, appreciate trends and Chanel's heritage, engage with storytelling, collaborate positively, and commit to excellence in organization and efficiency.

You will build strong client relationships, provide personalized fashion guidance, ensure efficient task management, and inspire colleagues to maintain high luxury service standards.

Customer Relations

Creative Arts & Fashion

Fashion Advisor Location: CHANEL Selfridges Accessories Contract: Permanent, Full-time CHANEL is committed to delivering the ultimate luxury experience across all client touchpoints. From our Fashion boutiques with our Fashion Advisors, to online on CHANEL.COM or via our client care teams, we endeavour to provide an elevated, seamless, and memorable client experience. YOUR ROLE @CHANEL: The successful candidate will play a pivotal role in creating desire through navigating the core of fashion trends and shaping the narrative of luxury. In this role you will utilise your strong interpersonal skills and connect with clients at all levels, effectively, creating a welcoming and engaging atmosphere. As a Fashion Advisor, you will collaborate closely with colleagues daily, contributing to a cohesive, collaborative team environment and elevating the standards of excellence. WHAT IMPACT YOU CAN CREATE@CHANEL: * Cultivate genuine relationships to foster trust and ensure enduring loyalty from our clientele reflecting the essence of the brand. * Tailor and offer personalised guidance that elevates our clients’ journey through showcasing an in depth understanding of individual preferences and lifestyles  * Maintain an organised approach when completing tasks, ensuring efficiency and attention to detail  * Foster a culture of collective brilliance and creativity within the boutique and champion the brand’s legacy of excellence through inspiring colleagues to uphold the highest standards of luxury service. What You Will Bring To The Role  * Ability to build authentic, lasting relationships through empathy and personalised service * Strong awareness of trends and deep appreciation for Chanel’s heritage and style. * Confident, elegant storytelling and interpersonal skills to engage clients meaningfully. * Collaborative attitude to foster a positive, high-performing boutique environment. * Organized, efficient, and committed to delivering excellence in every task. YOU ARE ENERGISED BY:  * A genuine love for establishing meaningful connections with new clients and contributing to exceptional client service while creating memorable experiences  * Exploring and learning about the ever-evolving world of fashion while demonstrating a comprehensive understanding of industry trends   * Being part of a creative and innovative environment where teamwork is valued and encouraged  WHAT YOU WILL GAIN FROM THIS EXPERIENCE:   * Gaining deeper insights from a leading player in the luxury fashion market, understanding cultural nuances, consumer behaviour, and the latest developments shaping the industry. * Acquiring hands-on experience with CRM systems, which are widely used in the fashion industry to manage client interactions and preferences effectively. * Navigating challenges and finding creative solutions to meet clients' needs and exceed their expectations, building resilience and adaptability in the process. * Contributing to the on-going and companywide vision of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas, Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity and Promoting the autonomy of women Benefits At Chanel   * Our employee benefits have been created to support you across your professional and personal life by offering you:   * Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories   * Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100s more. * Mental Wellbeing: Employee Assistance Programmes and Other Support Lines   * Platforms: Multiple Platforms to support across Wellbeing    * Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales   * Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones  *Benefits are eligibility dependant and subject to change at any time    At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Fashion AdvisorLocation: CHANEL Selfridges AccessoriesContract: Permanent, Full-timeCHANEL is committed to delivering the ultimate luxury experience across all client touchpoints. From our Fashion boutiques with our Fashion Advisors, to online on CHANEL.COM or via our client care teams, we endeavour to provide an elevated, seamless, and memorable client experience.YOUR ROLE @CHANEL:The successful candidate will play a pivotal role in creating desire through navigating the core of fashion trends and shaping the narrative of luxury. In this role you will utilise your strong interpersonal skills and connect with clients at all levels, effectively, creating a welcoming and engaging atmosphere. As a Fashion Advisor, you will collaborate closely with colleagues daily, contributing to a cohesive, collaborative team environment and elevating the standards of excellence.WHAT IMPACT YOU CAN CREATE@CHANEL: * Cultivate genuine relationships to foster trust and ensure enduring loyalty from our clientele reflecting the essence of the brand. * Tailor and offer personalised guidance that elevates our clients’ journey through showcasing an in depth understanding of individual preferences and lifestyles  * Maintain an organised approach when completing tasks, ensuring efficiency and attention to detail  * Foster a culture of collective brilliance and creativity within the boutique and champion the brand’s legacy of excellence through inspiring colleagues to uphold the highest standards of luxury service.         What You Will Bring To The Role  * Ability to build authentic, lasting relationships through empathy and personalised service * Strong awareness of trends and deep appreciation for Chanel’s heritage and style. * Confident, elegant storytelling and interpersonal skills to engage clients meaningfully. * Collaborative attitude to foster a positive, high-performing boutique environment. * Organized, efficient, and committed to delivering excellence in every task.         YOU ARE ENERGISED BY:  * A genuine love for establishing meaningful connections with new clients and contributing to exceptional client service while creating memorable experiences  * Exploring and learning about the ever-evolving world of fashion while demonstrating a comprehensive understanding of industry trends   * Being part of a creative and innovative environment where teamwork is valued and encouraged          WHAT YOU WILL GAIN FROM THIS EXPERIENCE:   * Gaining deeper insights from a leading player in the luxury fashion market, understanding cultural nuances, consumer behaviour, and the latest developments shaping the industry. * Acquiring hands-on experience with CRM systems, which are widely used in the fashion industry to manage client interactions and preferences effectively. * Navigating challenges and finding creative solutions to meet clients' needs and exceed their expectations, building resilience and adaptability in the process. * Contributing to the on-going and companywide vision of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas, Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity and Promoting the autonomy of women         Benefits At Chanel   * Our employee benefits have been created to support you across your professional and personal life by offering you:   * Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories   * Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100s more. * Mental Wellbeing: Employee Assistance Programmes and Other Support Lines   * Platforms: Multiple Platforms to support across Wellbeing    * Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales   * Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones          *Benefits are eligibility dependant and subject to change at any time   At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Fashion Advisor, Selfridges Accessories - CHANEL

Fashion Advisor, Selfridges Accessories

You need experience in business insights, strong analytical skills, data storytelling ability, proficiency in PowerBI, excellent communication, and attention to detail for prioritization.

You will manage insight projects, analyze market data, track KPIs, create reports, collaborate with stakeholders, train team members, and support data governance and integration efforts.

Data

Marketing

Location: CHANEL Head office, London Reports to: Head of Marketing – Fragrance & Beauty UK Region Contract: Permanent, Full-Time CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world. “In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand. Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, make up and skincare creations. Your role @CHANEL: The Marketing Analyst is responsible for providing relevant and key insights that will contribute to the overall business strategy from a product and market point of view. This role will provide advanced analytics to inform actionable insights to the F&B UK Region teams through compelling data-storytelling that can positively impact business decisions. Ensuring insights and analytics are continuously align to the key business priorities and support the infusion of a data-driven mindset across the F&B UK Region. What impact you can create at Chanel: Marketing Analyst will be responsible for product and market analytics, leveraging multiple data sources to identify opportunities and recommend impactful business actions through compelling data-storytelling aligned with F&B and regional priorities. * Manage insight projects end to end working closely with stakeholders to fully understand requirements and provide collaborative solutions based on a commercial, market, brand and analytical understanding. * Through data story-telling recommend strategic proposals based on the insights you draw from analytics and communicating insight outputs to key stakeholders effectively. * Set and monitor relevant KPIs to continuously track campaign and product performance. Design, build and manage dashboards and reports featuring key product and campaign performance indicators in close collaboration with Marketing Team providing rich context to the insights * In collaboration with F&B Director and Head of Marketing, produce deep market and competitor analysis to inform business strategy. * Produce Monthly Market report and executive summary and share with F&B Community. * Support, when required, team members with reporting and developing their analysis skills, including training on DecisionKey. * Work collaboratively with the other analysts across F&B to tackle business requests to use combined expertise to provide more actionable insights and recommendations. Support the creation a thriving analytics environment in F&B where knowledge and ideas are shared and aligned. * Investigate existing data sources and subscriptions within F&B division. Set up and manage a data hub platform for product & market insights for teams to share and find data and insights * Support Data Management & Governance at CHANEL working with BI, IT, Retail and E-Com to ensure data quality to optimise insights outputs. Support with F&B data stewardship needs for upcoming data integrations. What you will bring to the role: * Experience in a business insights role, with strong analytical, problem-solving, and data governance skills. * Strong ability to translate insights and analysis into compelling data-storytelling that drives business impact * Proven track record working with and analysing multiple sources to manipulate data * Proficiency in creative data visualisation (PowerBI) * Excellent communication and relationship-building abilities with stakeholders, coupled with an agile, proactive mindset focused on continuous business improvement. * Strong attention to detail and capability to prioritise workload according to business needs. You are energised by: * Working in a highly collaborative environment across regional, local and global teams * Making a tangible impact through insights and influencing business decision * Being the expert with ownership of key processes, tools, and strategic initiatives * Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas: * Restoring Nature and Climate * Investing in Circularity * Advancing dignity and prosperity * Promoting the autonomy of women What you will gain from this experience: * Being part of a dynamic Marketing Team * Opportunity to work with the most well-known luxury Global brands with a wealth of heritage * Empowerment to take ownership of your impact within the brand * You will be equipped and supported to drive your development and meet your career aspirations * To further develop your knowledge of the ever-evolving beauty industry * An opportunity to work with senior stakeholders and influence business decisions * The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey. Benefits At CHANEL Our employee benefits have been created to support you across your professional and personal life by offering you: * Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories * Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more * Mental Wellbeing: Employee Assistance Programmes and Other Support Lines * Platforms: Multiple Platforms to support across Wellbeing * Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales * Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones * Benefits are eligibility dependent and subject to change at any time At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Location: CHANEL Head office, LondonReports to: Head of Marketing – Fragrance & Beauty UK RegionContract: Permanent, Full-TimeCHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, make up and skincare creations.Your role @CHANEL:The Marketing Analyst is responsible for providing relevant and key insights that will contribute to the overall business strategy from a product and market point of view. This role will provide advanced analytics to inform actionable insights to the F&B UK Region teams through compelling data-storytelling that can positively impact business decisions. Ensuring insights and analytics are continuously align to the key business priorities and support the infusion of a data-driven mindset across the F&B UK Region.What impact you can create at Chanel:Marketing Analyst will be responsible for product and market analytics, leveraging multiple data sources to identify opportunities and recommend impactful business actions through compelling data-storytelling aligned with F&B and regional priorities. * Manage insight projects end to end working closely with stakeholders to fully understand requirements and provide collaborative solutions based on a commercial, market, brand and analytical understanding. * Through data story-telling recommend strategic proposals based on the insights you draw from analytics and communicating insight outputs to key stakeholders effectively. * Set and monitor relevant KPIs to continuously track campaign and product performance. Design, build and manage dashboards and reports featuring key product and campaign performance indicators in close collaboration with Marketing Team providing rich context to the insights * In collaboration with F&B Director and Head of Marketing, produce deep market and competitor analysis to inform business strategy. * Produce Monthly Market report and executive summary and share with F&B Community. * Support, when required, team members with reporting and developing their analysis skills, including training on DecisionKey. * Work collaboratively with the other analysts across F&B to tackle business requests to use combined expertise to provide more actionable insights and recommendations. Support the creation a thriving analytics environment in F&B where knowledge and ideas are shared and aligned. * Investigate existing data sources and subscriptions within F&B division. Set up and manage a data hub platform for product & market insights for teams to share and find data and insights * Support Data Management & Governance at CHANEL working with BI, IT, Retail and E-Com to ensure data quality to optimise insights outputs. Support with F&B data stewardship needs for upcoming data integrations.         What you will bring to the role: * Experience in a business insights role, with strong analytical, problem-solving, and data governance skills. * Strong ability to translate insights and analysis into compelling data-storytelling that drives business impact * Proven track record working with and analysing multiple sources to manipulate data * Proficiency in creative data visualisation (PowerBI) * Excellent communication and relationship-building abilities with stakeholders, coupled with an agile, proactive mindset focused on continuous business improvement. * Strong attention to detail and capability to prioritise workload according to business needs.         You are energised by: * Working in a highly collaborative environment across regional, local and global teams * Making a tangible impact through insights and influencing business decision * Being the expert with ownership of key processes, tools, and strategic initiatives * Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:       * Restoring Nature and Climate    * Investing in Circularity    * Advancing dignity and prosperity    * Promoting the autonomy of women            What you will gain from this experience: * Being part of a dynamic Marketing Team * Opportunity to work with the most well-known luxury Global brands with a wealth of heritage * Empowerment to take ownership of your impact within the brand * You will be equipped and supported to drive your development and meet your career aspirations * To further develop your knowledge of the ever-evolving beauty industry * An opportunity to work with senior stakeholders and influence business decisions * The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey.         Benefits At CHANELOur employee benefits have been created to support you across your professional and personal life by offering you: * Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories * Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more * Mental Wellbeing: Employee Assistance Programmes and Other Support Lines * Platforms: Multiple Platforms to support across Wellbeing * Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales * Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones * Benefits are eligibility dependent and subject to change at any time         At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Marketing Analyst, UK, Fragrance & Beauty - CHANEL

Marketing Analyst, UK, Fragrance & Beauty

You must have a track record in luxury operations, exceptional communication skills, a commitment to team development, and strong leadership abilities to manage a diverse team effectively.

You will oversee daily operations, manage the Heart of House team, coordinate HR processes, ensure a safe environment, and support the boutique’s productivity through effective resource management.

People, HR & Administration

Business, Operations & Strategy

Operations Manager Location: CHANEL, Heathrow Reports to: Boutique Director Contract: Permanent, Full-time YOUR ROLE @CHANEL:    The Boutique Operations Manager will manage the day to day running of the Heart of House, ensuring that effective support is put in place for the Boutique to run at its maximum productivity. The Boutique Operations Manager will make tactical and strategic decisions in support of carrying out the Company mission, providing the operational platform for their business to deliver the most beautiful experience to the client. The Boutique Operations Manager will report to the Boutique Director and will act under their supervision and that of the Deputy Manager in their absence. What Impact You Can Create At Chanel Our Operations Managers are the connecting bridge between the Heart of House and the Front of House by: * Having oversight and responsibility of the Heart of House Team – Stock, Aftersales, and Client Care – and all operational processes within the Boutique, you can support the boutique in delivering the goals of the brand * Expertly utilising IT tools such as Y2, RFID, Workday, Microsoft Office, to manage all facets of our Boutique Operations ranging from stock to tills to managing grey market activity.  Ensuring the smooth and efficient role out of any pilots and new apps and technology for the retail teams. * Managing HR tools, processes and procedures ranging from rotas to new starter onboarding and payroll to contribute towards an outstanding employee experience * Ensuring the Boutique environment is flawless by being the point of contact and driver of resolutions for any maintenance issues in collaboration with CHANEL and Heathrow Maintenance Teams.  To also be the point of contact for third party contract workers and site visits. * Providing our clients and employees a safe and welcoming environment is a key impact of this role, through monitoring closely Health and Safety and security procedures, complying with Heathrow Policies. * Managing Heathrow ID passes scheme; utilising background check tools in line with Data Protection Legislation to secure Airside access to all employees and subcontractors * Delivering the required resources to the boutique ranging from stationery, refreshments, uniforms etc so the Boutique team can execute their daily mission seamlessly and ensuring all invoices are correct and authorised for payments. What You Will Bring To The Role * A proven track record in delivering operational excellence in a large, fast paced luxury environment * Excellent listening and communication ability that brings the best out of, and protects those around you, setting them up for success * Consistent drive to support and develop team members in maximising their employability, and value to the brand * Highly developed leadership and people management that enables you to achieve through an expert and diverse team YOU ARE ENERGISED BY You will thrive in the role if you are motivated by: * Contributing to a leadership team that supports each other in facilitating the Boutique staff to consistently be at their best * Continuing and developing ways of working that are organised yet agile, delivering outstanding accuracy in a fast-paced environment * Proactive and collaborative problem solving to deliver best possible outcomes for all stakeholders * The need to take care of the minute detail, while maintaining vision of the business’s big picture mission * The need to cultivate and protect relationships between the Boutique and Heathrow partners and suppliers. What You Will Gain From This Experience * Delivery of excellence in an environment that places the long-term success of CHANEL at its forefront * An inclusive approach to utilising the diverse range of personalities and competencies at CHANEL * An environment to express both your curiosity and capability, with the aim of creating sustainable long term personal and professional growth What You Will Bring  * A proven track record in delivering operational excellence in a large, fast paced luxury environment  * Excellent listening and communication ability that brings the best out of, and protects those around you, setting them up for success  * Consistent drive to support and develop team members in maximising their employability, and value to the brand  * Highly developed leadership and people management that enables you to achieve through an expert and diverse team    Benefits At Chanel  Our employee benefits have been created to support you across your professional and personal life by offering you:    * Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories    * Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more    * Mental Wellbeing: Employee Assistance Programmes and Other Support Lines    * Platforms: Multiple Platforms to support across Wellbeing     * Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales    * Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones      * Benefits are eligibility dependent and subject to change at any time      At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

Operations ManagerLocation: CHANEL, HeathrowReports to: Boutique DirectorContract: Permanent, Full-timeYOUR ROLE @CHANEL:   The Boutique Operations Manager will manage the day to day running of the Heart of House, ensuring that effective support is put in place for the Boutique to run at its maximum productivity. The Boutique Operations Manager will make tactical and strategic decisions in support of carrying out the Company mission, providing the operational platform for their business to deliver the most beautiful experience to the client.The Boutique Operations Manager will report to the Boutique Director and will act under their supervision and that of the Deputy Manager in their absence.What Impact You Can Create At ChanelOur Operations Managers are the connecting bridge between the Heart of House and the Front of House by: * Having oversight and responsibility of the Heart of House Team – Stock, Aftersales, and Client Care – and all operational processes within the Boutique, you can support the boutique in delivering the goals of the brand * Expertly utilising IT tools such as Y2, RFID, Workday, Microsoft Office, to manage all facets of our Boutique Operations ranging from stock to tills to managing grey market activity.  Ensuring the smooth and efficient role out of any pilots and new apps and technology for the retail teams. * Managing HR tools, processes and procedures ranging from rotas to new starter onboarding and payroll to contribute towards an outstanding employee experience * Ensuring the Boutique environment is flawless by being the point of contact and driver of resolutions for any maintenance issues in collaboration with CHANEL and Heathrow Maintenance Teams.  To also be the point of contact for third party contract workers and site visits. * Providing our clients and employees a safe and welcoming environment is a key impact of this role, through monitoring closely Health and Safety and security procedures, complying with Heathrow Policies. * Managing Heathrow ID passes scheme; utilising background check tools in line with Data Protection Legislation to secure Airside access to all employees and subcontractors * Delivering the required resources to the boutique ranging from stationery, refreshments, uniforms etc so the Boutique team can execute their daily mission seamlessly and ensuring all invoices are correct and authorised for payments.         What You Will Bring To The Role * A proven track record in delivering operational excellence in a large, fast paced luxury environment * Excellent listening and communication ability that brings the best out of, and protects those around you, setting them up for success * Consistent drive to support and develop team members in maximising their employability, and value to the brand * Highly developed leadership and people management that enables you to achieve through an expert and diverse team         YOU ARE ENERGISED BYYou will thrive in the role if you are motivated by: * Contributing to a leadership team that supports each other in facilitating the Boutique staff to consistently be at their best * Continuing and developing ways of working that are organised yet agile, delivering outstanding accuracy in a fast-paced environment * Proactive and collaborative problem solving to deliver best possible outcomes for all stakeholders * The need to take care of the minute detail, while maintaining vision of the business’s big picture mission * The need to cultivate and protect relationships between the Boutique and Heathrow partners and suppliers.         What You Will Gain From This Experience * Delivery of excellence in an environment that places the long-term success of CHANEL at its forefront * An inclusive approach to utilising the diverse range of personalities and competencies at CHANEL * An environment to express both your curiosity and capability, with the aim of creating sustainable long term personal and professional growth         What You Will Bring  * A proven track record in delivering operational excellence in a large, fast paced luxury environment  * Excellent listening and communication ability that brings the best out of, and protects those around you, setting them up for success  * Consistent drive to support and develop team members in maximising their employability, and value to the brand  * Highly developed leadership and people management that enables you to achieve through an expert and diverse team           Benefits At Chanel Our employee benefits have been created to support you across your professional and personal life by offering you:    * Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories    * Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more    * Mental Wellbeing: Employee Assistance Programmes and Other Support Lines    * Platforms: Multiple Platforms to support across Wellbeing     * Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales    * Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones              * Benefits are eligibility dependent and subject to change at any time              At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.

Operations Manager, Heathrow - CHANEL

Operations Manager, Heathrow

You must have exceptional client service skills, strong communication, attention to detail, adaptability in fast-paced environments, and a passion for art, beauty, and luxury with local cultural knowledge.

You will ensure top clients are recognized, manage hospitality supplies, create a welcoming environment, greet clients, support Fashion Advisors, and contribute to in-boutique events and initiatives.

Hospitality & Retail

Hospitality Host Location: Chanel, New Bond Street Contract: Permanent, Full Time CHANEL is committed to delivering the ultimate luxury experience across all client touchpoints. From our Fashion boutiques with our Fashion Advisors, to online on CHANEL.COM or via our client care teams, we endeavour to provide an elevated, seamless, and memorable client experience. YOUR ROLE @CHANEL Our boutiques are at the heart of the CHANEL experience, with a constant focus on delivering exceptional and personalised service. As a Hospitality Host, you will elevate the refreshment offering while supporting the retail teams to enhance the overall client journey at our New Bond Street boutique. Working closely with Client Experience Hosts and VIC Executive, you will help ensure a seamless, elevated, and welcoming experience for every client. Through strong collaboration and attention to detail, you will contribute to creating an environment that reflects CHANEL’s standards of luxury, care, and excellence. What Impact You Create At Chanel In this role, you will play a key part in curating an exceptional and refined luxury experience for our clients, elevating service standards at every touchpoint. By anticipating client needs, demonstrating cultural awareness, and delivering thoughtful, personalised hospitality, you will directly enhance the client journey and reinforce CHANEL’s commitment to excellence. Client Relations * Partner closely with the VIC Executive to ensure our top clients are recognised, appointments are impeccably prepared, and individual preferences are thoughtfully anticipated and delivered. * Collaborate with the wider boutique team to ensure the seamless execution of refreshment service for both appointment-based and walk-in clients. * Manage the VIP kitchen and hospitality supplies, ensuring efficient, discreet, and timely service at all times. * Maintain a strong understanding of boutique policies, procedures, and client services to support a consistent and elevated client experience. Hospitality * Create a welcoming and luxurious environment tailored to each client’s needs. * Proactively greet clients throughout the boutique, for both scheduled appointments and ad-hoc visits * Work in close partnership with Fashion Advisors, building an understanding of their clients’ expectations and supporting the successful execution of appointments, while sharing best practices. * Support and contribute to in-boutique events, client gatherings, and Master Classes, playing a key role in business development initiatives at New Bond Street. What You Will Bring To The Role * A proven ability to deliver exceptional client service within a luxury or high‑end hospitality environment. * Strong interpersonal and communication skills, with the confidence to build trusted, lasting professional relationships. * Meticulous attention to detail and a highly organised approach, with the ability to manage multiple priorities seamlessly. * Adaptability and professionalism in a fast‑paced, fluid environment, demonstrating discretion, sound judgement, and a can‑do attitude. * A strong appreciation for art, beauty, luxury, and etiquette, supported by local cultural knowledge to further elevate the client experience. YOU ARE ENERGISED BY * Creating opportunities to curate exceptional, memorable, and highly personalised experiences that leave a lasting impression on our clients. * Continuously elevating standards to the highest level, whether through service excellence, attention to detail, or meaningful personal interactions. * Thriving in a collaborative environment where teamwork, mutual support, and shared success enable everyone to perform at their best. * Embracing a growth mindset, with a genuine desire to continuously develop your skills, knowledge, and contribution. * Promoting the autonomy of women * Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas: * Restoring Nature and Climate * Investing in Circularity * Advancing dignity and prosperity * Promoting the autonomy of women What You Will Gain From This Experience * The opportunity to deliver and curate exceptional luxury hospitality within one of CHANEL’s most iconic boutiques, directly shaping memorable client journeys. * Hands‑on exposure to working with VIC clients, developing a deep understanding of personalised service, cultural awareness, and client relationship management. * Close collaboration with diverse boutique roles including Fashion Advisors, Client Experience Hosts, VIC Executives, and Boutique Management while strengthening your commercial and interpersonal skills. * The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey. Benefits At Chanel Our employee benefits have been created to support you across your professional and personal life by offering you:   * Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories   * Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more   * Mental Wellbeing: Employee Assistance Programmes and Other Support Lines   * Platforms: Multiple Platforms to support across Wellbeing    * Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales   * Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones    *Benefits are eligibility dependant and subject to change at any time    At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

Hospitality HostLocation: Chanel, New Bond StreetContract: Permanent, Full TimeCHANEL is committed to delivering the ultimate luxury experience across all client touchpoints. From our Fashion boutiques with our Fashion Advisors, to online on CHANEL.COM or via our client care teams, we endeavour to provide an elevated, seamless, and memorable client experience.YOUR ROLE @CHANELOur boutiques are at the heart of the CHANEL experience, with a constant focus on delivering exceptional and personalised service. As a Hospitality Host, you will elevate the refreshment offering while supporting the retail teams to enhance the overall client journey at our New Bond Street boutique. Working closely with Client Experience Hosts and VIC Executive, you will help ensure a seamless, elevated, and welcoming experience for every client. Through strong collaboration and attention to detail, you will contribute to creating an environment that reflects CHANEL’s standards of luxury, care, and excellence.What Impact You Create At ChanelIn this role, you will play a key part in curating an exceptional and refined luxury experience for our clients, elevating service standards at every touchpoint. By anticipating client needs, demonstrating cultural awareness, and delivering thoughtful, personalised hospitality, you will directly enhance the client journey and reinforce CHANEL’s commitment to excellence.Client Relations * Partner closely with the VIC Executive to ensure our top clients are recognised, appointments are impeccably prepared, and individual preferences are thoughtfully anticipated and delivered. * Collaborate with the wider boutique team to ensure the seamless execution of refreshment service for both appointment-based and walk-in clients. * Manage the VIP kitchen and hospitality supplies, ensuring efficient, discreet, and timely service at all times. * Maintain a strong understanding of boutique policies, procedures, and client services to support a consistent and elevated client experience.         Hospitality * Create a welcoming and luxurious environment tailored to each client’s needs. * Proactively greet clients throughout the boutique, for both scheduled appointments and ad-hoc visits * Work in close partnership with Fashion Advisors, building an understanding of their clients’ expectations and supporting the successful execution of appointments, while sharing best practices. * Support and contribute to in-boutique events, client gatherings, and Master Classes, playing a key role in business development initiatives at New Bond Street.         What You Will Bring To The Role * A proven ability to deliver exceptional client service within a luxury or high‑end hospitality environment. * Strong interpersonal and communication skills, with the confidence to build trusted, lasting professional relationships. * Meticulous attention to detail and a highly organised approach, with the ability to manage multiple priorities seamlessly. * Adaptability and professionalism in a fast‑paced, fluid environment, demonstrating discretion, sound judgement, and a can‑do attitude. * A strong appreciation for art, beauty, luxury, and etiquette, supported by local cultural knowledge to further elevate the client experience.         YOU ARE ENERGISED BY * Creating opportunities to curate exceptional, memorable, and highly personalised experiences that leave a lasting impression on our clients. * Continuously elevating standards to the highest level, whether through service excellence, attention to detail, or meaningful personal interactions. * Thriving in a collaborative environment where teamwork, mutual support, and shared success enable everyone to perform at their best. * Embracing a growth mindset, with a genuine desire to continuously develop your skills, knowledge, and contribution. * Promoting the autonomy of women * Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas: * Restoring Nature and Climate * Investing in Circularity * Advancing dignity and prosperity * Promoting the autonomy of women         What You Will Gain From This Experience * The opportunity to deliver and curate exceptional luxury hospitality within one of CHANEL’s most iconic boutiques, directly shaping memorable client journeys. * Hands‑on exposure to working with VIC clients, developing a deep understanding of personalised service, cultural awareness, and client relationship management. * Close collaboration with diverse boutique roles including Fashion Advisors, Client Experience Hosts, VIC Executives, and Boutique Management while strengthening your commercial and interpersonal skills. * The UK Region plays a pivotal role in delivering on CHANEL’s House Sustainability Ambitions. Transforming our business and leaving a lasting positive impact on people and planet will require the collaborative efforts of everyone across our House. As an employee of CHANEL, you will be an important part of this journey.         Benefits At ChanelOur employee benefits have been created to support you across your professional and personal life by offering you:   * Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories   * Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more   * Mental Wellbeing: Employee Assistance Programmes and Other Support Lines   * Platforms: Multiple Platforms to support across Wellbeing    * Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales   * Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones            *Benefits are eligibility dependant and subject to change at any time   At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.

CHANEL

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