FAQs
What is the location for the Digital Performance & Insights Analyst position?
The position is located at the CHANEL Head office in London.
Who will the Digital Performance & Insights Analyst report to?
The analyst will report to the Senior Ecommerce Manager.
Is this position full-time or part-time?
This position is permanent and full-time.
What is the main responsibility of the Digital Performance & Insights Analyst?
The main responsibility is to drive digital performance and growth across Chanel.com and deliver actionable insights to inform and elevate the business strategy.
What kind of experience is required for this role?
A strong track record in an insight role, preferably within digital and/or experimentation, along with advanced skills in digital analytics, data, and insights is required.
Will the role involve working with other teams?
Yes, the role will involve close partnership and collaboration with local, regional, and global teams.
What tools will the Digital Performance & Insights Analyst manage?
The analyst will manage digital analytics tools, processes, and programmes to ensure data informs future growth across e-commerce and digital functions.
What key areas will the analyst focus on?
The key areas include user experience and experimentation, traffic acquisition and SEO, performance and search evolution, analytics and reporting, and innovation and value optimization.
What kind of innovations is the role expected to support?
The role is expected to support innovation initiatives across data, traffic, and personalization, particularly integrating emerging AI capabilities to enhance performance.
What employee benefits does CHANEL offer?
CHANEL offers physical, financial, and mental wellbeing benefits, including private medical insurance, pensions, life assurance, retail discounts, and employee assistance programmes.
What is the company’s stance on inclusivity?
CHANEL focuses on creating an inclusive culture that nurtures personal growth and values the diversity, complementarity, and effectiveness of teams.
Is there an opportunity for professional growth within the role?
Yes, the role offers the opportunity to work in an energising and ambitious team, with various responsibilities that encourage collaboration and professional growth.