FAQs
Do we support flexible working?
Yes, we support flexible working to promote a healthy work-life balance.
Is the ability to speak Welsh required for this role?
No, the ability to speak Welsh is desirable but not required; both Welsh and English speakers are welcome to apply.
What type of experience is required for the CAMHS Receptionist/Administrator position?
Relevant receptionist/customer service experience, experience of working in an office, and experience of working within a team are required.
Will I be provided with training?
Yes, there are extensive training and development opportunities available, including paid mandatory training and opportunities to complete recognized qualifications.
How will I be notified if I am shortlisted for an interview?
You will be contacted via the email account you used to apply for the position, so please check your email regularly.
What should I do if I need help with the application process?
You can contact the recruiting manager named in the job advert or reach out to the Aneurin Bevan University Health Board recruitment team at 01495 745805 option 3 or via email at abb.vacancyrequests@wales.nhs.uk to discuss any reasonable adjustments or support needed.
Are there opportunities for career advancement within the organization?
Yes, the Health Board offers a range of management development programmes and professional career pathways to support career growth.
Is prior experience in a health setting or NHS organization required?
No, prior experience in a health setting or NHS organization is desirable but not essential.
What kind of administrative tasks will I be responsible for?
You will be responsible for referral processing on the WCCIS system, booking appointments, data entry, handling general queries from families and professionals, and other ad hoc administrative support as required.
What personal attributes are important for this role?
Essential personal attributes include being alert and enthusiastic, willing to learn, maintaining confidentiality, having a good telephone manner, being a team worker, flexible to the needs of the service, organized, and being able to handle pressure.