FAQs
Is this position open to applicants outside of CAMHS at Aneurin Bevan University Health Board?
No, this position is only open to staff currently employed by CAMHS at Aneurin Bevan University Health Board.
Are Welsh language skills required for this role?
The ability to speak Welsh is desirable for this role, but both Welsh and English speakers are equally welcome to apply.
What administrative systems will I be working with in this role?
You will primarily support the teams using the WCCIS system, along with other relevant administrative procedures and systems.
What kind of duties will I be expected to perform in this position?
Duties will include providing secretarial and administrative support to various multidisciplinary teams, communicating with families and patients, and supporting the referral to treatment (RTT) function within CAMHS.
Is there flexibility in the work schedule for this role?
Yes, the successful candidate must be flexible to the needs of the service and able to manage a varied work schedule, working in different teams as required.
How can I discuss reasonable adjustments needed for the application process?
You can discuss any adjustments directly with the recruiting manager or contact the Aneurin Bevan University Health Board recruitment team for support.
What qualifications are necessary for this job?
Essential qualifications include experience and knowledge of administrative procedures, preferably to Vocational Level 3 or equivalent.
What experience is required for this role?
Essential experience includes relevant proven secretarial/admin experience in public services and experience in dealing with the general public, including audio typing experience.
What skills are essential for a successful candidate?
Essential skills include a good knowledge of IT and Microsoft Office packages, strong written and verbal communication skills, excellent organizational abilities, and strong numeracy skills.
Are there any desirable criteria for candidates?
Yes, desirable criteria include secretarial qualifications, experience in a mental health/health setting, and familiarity with medical systems like CWS, Myrthin, or WCCIS.
How will successful applicants receive their offer of appointment?
Successful applicants will receive their conditional offer of appointment and information pack via email.
What should I do if I require documents in a different format?
If you need any documents in a larger font or a different format (such as braille), please contact the recruiting manager or the Aneurin Bevan University Health Board recruitment team for assistance.
Are there benefits or opportunities for training available with this role?
Yes, the health board offers a fantastic benefits package, extensive training and development opportunities, paid mandatory training, and various career pathways.
Will I communicate with service users in this role?
Yes, this role involves communicating with families and children who are patients of the Child & Adolescent Mental Health Service and responding to their inquiries appropriately.