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Cardiology Admin Support/Receptionist

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Aneurin Bevan University Health Board

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Newport

AI generated summary

  • You need excellent communication, IT skills, clerical experience, ability to work under pressure, and flexibility. Welsh speakers are welcome. Aim for high-quality service.
  • You will manage patient inquiries, schedule appointments, support the team with administrative tasks, and ensure effective communication while maintaining a high level of organization.

Requirements

  • Excellent telephone manner and communication skills
  • Good organisational and time management skills
  • Excellent team player
  • Very good IT skills and experience with Microsoft packages and databases
  • Ability to travel between sites in a timely manner
  • The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply
  • Good General Education
  • Understanding of a range of routine work procedures, which would require a combination of on-the-job training and a period of induction
  • Computer Literate
  • Standard keyboard skills
  • Proficient in software packages, including Word, Excel
  • Previous clerical experience or similar
  • Previous Medical Records experience or knowledge of the hospitals patient administration system (PAS)
  • Good communication skills & Polite and professional telephone manner
  • Ability to perform well under pressure
  • Ability to prioritise workload and achieve targets within given deadlines
  • Ability to work flexibly either as part of a team or using ones own initiative
  • Ability to work and problem solve under pressure whilst achieving targets
  • Flexible to the needs of the service, energetic and determined
  • Demonstrate a commitment to achieving high quality standards of work

Responsibilities

  • Main duties of the job
  • It would be a distinct advantage to have the following skills and experience:
  • Excellent telephone manner and communication skills
  • Good organisational and time management skills
  • Excellent team player
  • Very good IT skills and experience with Microsoft packages and databases
  • Ability to travel between sites in a timely manner.

FAQs

Do we support flexible working?

Yes, Aneurin Bevan University Health Board supports flexible working and promotes a healthy work-life balance.

Is the ability to speak Welsh required for this position?

The ability to speak Welsh is desirable but not mandatory; Welsh and/or English speakers are equally welcome to apply.

What is the salary scale for this position?

The salary scale for Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026, backdated to April 1, 2026, where applicable.

Are there any specific qualifications required for this job?

A good general education is essential, along with computer literacy and standard keyboard skills.

Is experience in a medical setting necessary for this role?

Previous clerical experience is essential, while previous experience in medical records or knowledge of the hospital’s patient administration system (PAS) is desirable.

Will I need to travel for this job?

Yes, the role requires travel to other sites within Aneurin Bevan University Health Board.

Can I apply if I require a certificate of sponsorship?

Unfortunately, we are currently unable to provide certificates of sponsorship for this role, as it does not meet the Home Office’s criteria.

What types of training opportunities are available?

The Health Board offers extensive training and development opportunities, including paid mandatory training, recognized qualifications, and management development programs.

How do I contact the recruiting manager if I have questions about the application process?

You can reach out to the recruiting manager listed in the job advert for any queries or adjustments you may require.

Is smoking allowed on ABUHB grounds?

No, smoking is not permitted anywhere on ABUHB sites as they are required to be smoke-free by law.

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Aneurin Bevan University Health Board

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers