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Change & Continuous Improvement Business Analyst

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BNP Paribas

Oct 24, 2024

  • Job
    Full-time
    Junior & Mid Level
  • Data
    Business, Operations & Strategy
  • Madrid

AI generated summary

  • You need 2-3 years as a business analyst/project manager, IT project experience, process mapping skills, fluent English, strong priorities, integrity, teamwork, and a practical problem-solving approach.
  • You will assess operational needs, analyze business data, optimize processes, liaise with stakeholders, manage documentation, implement change strategies, and ensure post-implementation support.

Requirements

  • 2-3 years of experience as business analyst/project manager;
  • Experience in project management in the IT area;
  • Process mapping skills;
  • Comfortable with MS Office;
  • Fluent in English (C1 level).
  • Identifying and presenting key information. Providing structured opinion and synthesizing all the elements pertaining to the matter in hand;
  • Ability to learn. Continuously seeking out and mobilizing the resources needed to enhance self-development and to learn;
  • Setting priorities, planning actions and methodically progress by coordinating activities and resources in the best possible way;
  • Integrity. Acting ethically, in compliance with what is said and respecting the company’s values and rules;
  • Sharing knowledge;
  • Team work. Co-operative and proactive attitude;
  • A practical approach to problem analysis and resolution.

Responsibilities

  • Identify and assess key operational needs and evaluate their criticality and impact, as well as their feasibility;
  • Gather, review and analyze business data and other qualitative information and develop business cases;
  • Liaise between several different actors in the Trade Finance EMEA scope;
  • Assess options for process optimization and automation, including business process modeling
  • Maintain documentation regarding various projects, processes and operations
  • Collaborate with operations, project managers, IT and other cross-functional teams to consistently deliver operational improvements and drive process industrialization.
  • Define change management strategy and drive its implementation
  • Ensure hypercare period and post-implementation monitoring and report
  • Define and facilitate appropriate governance.

FAQs

What is the primary mission of the Change & Continuous Improvement team?

The primary mission is to optimize the operational efficiency of Trade Finance scope, promote transformation and continuous improvement initiatives, and ensure optimal alignment of processes and procedures across different locations.

What are the main areas of focus for the team?

The team’s mandate is divided into four main areas: Continuous Improvement, Digitalization and Industrialization, Data & Reporting, and L1 Support & Ebanking.

What kind of experience is required for this position?

The position requires 2-3 years of experience as a business analyst or project manager, specifically in project management within the IT area.

What skills are essential for this role?

Essential skills include process mapping, organizational and analytical skills, proficiency in MS Office, and the ability to identify and present key information effectively.

Is fluency in any particular language required for this job?

Yes, fluency in English at a C1 level is required.

What is the importance of collaboration in this role?

Collaboration is crucial as the role involves liaising between various actors in the Trade Finance EMEA scope and requires working closely with operations, project managers, IT, and other cross-functional teams to deliver operational improvements.

What does the change management strategy entail?

The change management strategy involves defining and driving the implementation of strategies to manage change effectively within the organization, ensuring that initiatives are smoothly transitioned and adopted.

What does the term 'hypercare' refer to in this context?

'Hypercare' refers to the period after implementation where there is heightened support and monitoring to ensure that everything is functioning correctly and any issues are addressed promptly.

What is the company's stance on diversity and inclusion?

BNP Paribas Group in Spain is an equal opportunity employer committed to ensuring that no individual is discriminated against based on various factors. The company values equity and diversity, believing they foster creativity, efficiency, and improved performance.

What qualities are important for teamwork in this role?

A cooperative and proactive attitude, integrity, willingness to share knowledge, and the ability to set priorities and plan actions are important qualities for effective teamwork in this role.

The bank for a changing world

Finance
Industry
10,001+
Employees
1848
Founded Year

Mission & Purpose

more than 190,000 employees, including more than 145,000 in Europe. BNP Paribas holds leading positions in its three major operating divisions: ⚆ Commercial, Personal Banking & Services for all the Group’s retail banking networks and several specialised businesses, including BNP Paribas Personal Finance and Arval; ⚆ Investment & Protection Services for savings, investment and protection solutions; ⚆ Corporate & Institutional Banking, which is focused on corporate and institutional clients. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is the European leader in consumer lending. BNP Paribas is rolling out its integrated retail-banking model in Mediterranean countries, in Turkey, in Eastern Europe and a large network in the western part of the United States. In its Corporate & Institutional Banking and Investment & Protection Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.