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Chargé(e) de Gestion de Contrats Francophone – Digital Courtage – M/F – Porto – CDD 6 MOIS – Hybride

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BNP Paribas

Jan 23, 2025

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Business, Operations & Strategy
  • Porto

AI generated summary

  • You need fluent French, knowledge of the insurance market, teamwork skills, adaptability, strong analytical and communication abilities, and a client-oriented approach.
  • You will analyze and oversee subscription acts, ensure compliance with quality and risk management rules, deliver excellent service, and support continuous improvement initiatives.

Requirements

  • Un niveau de Français courant/natif
  • Une connaissance du marché de l’assurance et des principaux acteurs, clients, activités (si vous n’avez pas ces connaissances, ne vous inquiétez pas, vous apprendrez avec nous)
  • Capacité à collaborer / travail d’équipe
  • Capacité d’organisation et d’adaptation
  • Capacité d’analyse
  • Capacité à communiquer (à l’oral et à l’écrit)
  • Être orienté client

Responsibilities

  • Contribuer à l’analyse, au traitement et au contrôle des actes de souscription et opérations d’après-vente (Assurance vie et contrats Retraite)
  • Garantir l’application des règles établies en matière de qualité, de contrôle, de sécurité des opérations ainsi que de gestion des risques telles que défini dans les procédures de travail
  • Assurer un service d’excellence, en agissant de manière intègre et professionnelle dans chacune des interactions impliquant l’ensemble des acteurs de la chaîne
  • Contribuer aux projets et actions visant à favoriser la coopération assurer l’amélioration continue des niveaux de service

FAQs

What is the job title for this position?

The job title is Chargé(e) de Gestion de Contrats Francophone – Digital Courtage.

Where is the position located?

The position is located in Porto, Portugal.

What is the duration of the contract?

The contract duration is 6 months (CDD).

What language skills are required for this position?

A fluent/native level of French is required.

Is experience in the insurance market necessary for this role?

While knowledge of the insurance market is beneficial, it is not mandatory as training will be provided.

What are the primary responsibilities of this role?

The primary responsibilities include analyzing, treating, and controlling subscription acts and after-sales operations related to life insurance and retirement contracts.

Are there opportunities for career development?

Yes, there are opportunities for continuous development and career progression both locally and globally.

What benefits are offered to employees?

Employees benefit from meal allowances, transport indemnities, child allowances, private health insurance, hybrid work arrangements, and more.

How does BNP Paribas Cardif support diversity and inclusion?

BNP Paribas Cardif is an equal opportunity employer and actively promotes a workplace free of discrimination based on various factors such as age, gender, race, and more.

What is the work environment like?

The work environment is multicultural, with modern equipment and amenities, including zen and creative rooms, free language courses, and various company events.

What is the team structure for this position?

The team consists of 9 contract managers, 3 controllers, 1 team leader, and 1 manager.

How should candidates apply for the position?

Candidates should send their application including a CV, cover letter, and certificate of studies for consideration.

The bank for a changing world

Finance
Industry
10,001+
Employees
1848
Founded Year

Mission & Purpose

more than 190,000 employees, including more than 145,000 in Europe. BNP Paribas holds leading positions in its three major operating divisions: ⚆ Commercial, Personal Banking & Services for all the Group’s retail banking networks and several specialised businesses, including BNP Paribas Personal Finance and Arval; ⚆ Investment & Protection Services for savings, investment and protection solutions; ⚆ Corporate & Institutional Banking, which is focused on corporate and institutional clients. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is the European leader in consumer lending. BNP Paribas is rolling out its integrated retail-banking model in Mediterranean countries, in Turkey, in Eastern Europe and a large network in the western part of the United States. In its Corporate & Institutional Banking and Investment & Protection Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.