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Communications Assistant

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Central London Community Healthcare NHS Trust

4d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Marketing
  • London

AI generated summary

  • You should be motivated with excellent writing skills, capable of managing communications, building relationships, and supporting projects while demonstrating a proactive and organized approach.
  • You will manage communications enquiries, maintain stakeholder relationships, oversee social media, create content, issue email updates, prepare publications, and provide team support and performance reports.

Requirements

  • Motivated and ambitious, you will be seeking to further develop your career as a communications professional.
  • Excellent writing skills and a high degree of technical skill will be needed in the role, which will involve drafting communications materials, managing content on a range of communications channels, and supporting the team on a range of projects, campaigns, and events.
  • Taking a proactive, organised, and innovative approach to your work, you will make a real impact to staff experience and engagement and help to transform the Trust’s external profile.
  • Act as the first point of contact for enquiries coming into the Communications Team via the communications inbox, responding or triaging within the team as appropriate.
  • Develop and maintain excellent contacts and trusted relationships with a range of internal and external stakeholders.
  • Manage the communications planning grid for key internal and external activities, liaising with Communications Team members to ensure it is up to date and accurate.
  • Act as the named communications lead for select clinical and/or corporate services, developing an in depth understanding of the services and priorities and providing responsive advice and assistance.
  • Manage the Trust’s corporate social media channels; create and schedule content and regularly monitor performance to improve engagement.
  • Develop and issue corporate email communications to staff, including regular newsletters and ad-hoc alerts.
  • Prepare a range of regular written and digital communications for publication on the staff intranet and external website, including news items, blogs and videos.
  • Develop content and materials written in engaging, plain English language for different audiences and corporate communications channels.
  • Provide regular reports on the performance of digital communications channels, identifying trends and making recommendations for improvement.
  • Provide high quality administrative and business support to the Communications Team.

Responsibilities

  • Act as the first point of contact for enquiries coming into the Communications Team via the communications inbox, responding or triaging within the team as appropriate.
  • Develop and maintain excellent contacts and trusted relationships with a range of internal and external stakeholders.
  • Manage the communications planning grid for key internal and external activities, liaising with Communications Team members to ensure it is up to date and accurate.
  • Act as the named communications lead for select clinical and/or corporate services, developing an in depth understanding of the services and priorities and providing responsive advice and assistance.
  • Manage the Trust’s corporate social media channels; create and schedule content and regularly monitor performance to improve engagement.
  • Develop and issue corporate email communications to staff, including regular newsletters and ad-hoc alerts.
  • Prepare a range of regular written and digital communications for publication on the staff intranet and external website, including news items, blogs and videos.
  • Develop content and materials written in engaging, plain English language for different audiences and corporate communications channels.
  • Provide regular reports on the performance of digital communications channels, identifying trends and making recommendations for improvement.
  • Provide high quality administrative and business support to the Communications Team.

FAQs

What is the role of the Communications Assistant?

The Communications Assistant plays a vital role in the CLCH central Communications Team by providing responsive communications advice, managing content across various digital platforms, and supporting projects, campaigns, and events.

What qualifications are necessary for this position?

The role requires excellent writing skills, high technical proficiency, and a motivation to develop a career as a communications professional.

What kind of tasks will the Communications Assistant be responsible for?

Tasks include drafting communication materials, managing social media channels, preparing digital communications, developing content in plain English, and providing administrative support to the Communications Team.

Will the Communications Assistant have direct contact with stakeholders?

Yes, the Communications Assistant will develop and maintain excellent contacts and trusted relationships with a range of internal and external stakeholders.

Is this position suitable for someone seeking career development?

Yes, this role is designed for motivated and ambitious individuals looking to further develop their careers in communications.

What type of working arrangements are available for this role?

Flexible working options are available for the Communications Assistant role.

How will the Communications Assistant support the Trust’s digital channels?

The Communications Assistant will manage the Trust’s corporate social media channels, create and schedule content, monitor performance, and prepare regular reports to identify trends and make recommendations for improvement.

Is training and support provided for the Communications Assistant role?

Yes, comprehensive training, support, and development opportunities are offered as part of the role.

How can I learn more about the role and benefits?

For further details and to see the benefits of working with us, please visit our website at https://www.clch.nhs.uk/job/pay-and-benefits.

Who do I contact for more information about the Communications Assistant position?

You can contact Katy Miller, Senior Communications Manager, at katy.miller3@nhs.net or by telephone at 07810 152 026 for more information or informal visits.

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Central London Community Healthcare NHS Trust

Our vision is to provide great care closer to home by following 4 values: Quality, Relationships, Delivery & Community

Science & Healthcare
Industry
1001-5000
Employees
2010
Founded Year

Mission & Purpose

Central London Community Healthcare NHS Trust provides a wide range of community health services, including nursing, therapy, and specialist care, across central London. Their mission is to deliver high-quality, patient-centered care that enhances health and well-being in the community. Their purpose is to support individuals by providing excellent care in their homes and local settings, promoting independence, and integrating services to meet diverse patient needs.