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Community Specialist | 30A | Grayton Beach

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lululemon

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You must be authorized to work locally, have reliable transportation, flexible scheduling availability, and 1 year of relevant customer service or community engagement experience.
  • You will engage with the community, build relationships, host events, assess guest needs, and analyze business data to enhance guest experience and drive community initiatives.

Requirements

  • Must be legally authorized to work in the country in which the store is located
  • Must have the ability to travel to assigned store with reliable transportation methods
  • The work schedule can vary based on store needs
  • Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
  • In addition, during peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some employees
  • 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building
  • Education: High school diploma/GED/equivalent, or above
  • Experience (not necessarily the focus of a role): building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities

Responsibilities

  • Collaborate with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life.
  • Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention.
  • Engage with the local community to identify future Ambassador or partner opportunities and to increase the store’s standing as a community hub.
  • Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience.
  • Attend, support, and/or host local and regional Community events.
  • Execute the product seeding strategy through community partners and Ambassadors.
  • Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives.
  • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.

FAQs

What is the job title for this position?

The job title is Community Specialist.

Where is this position located?

This position is located in Grayton Beach, 30A.

What is the primary responsibility of the Community Specialist?

The primary responsibility of the Community Specialist is to execute the store’s community strategy, which includes engaging with the community through relationship building, events, and other activities.

What type of experience is required for this role?

At least 1 year of cumulative experience in customer service, engagement, grassroots marketing, brand engagement, or community building is required.

Are there any nice-to-have qualifications for this position?

Yes, it’s nice to have experience in building or maintaining relationships with clients, groups, or partners, and motivating team members to accomplish goals.

What kind of work schedule can I expect?

The work schedule can vary based on store needs and may include mornings, afternoons, evenings, weekends, and holidays.

Is transportation necessary for this role?

Yes, the candidate must have reliable transportation methods to travel to the assigned store.

What is the pay range for this position?

The base pay range is $22.00 - $25.31 per hour, and the total target base pay range is $24.00 - $27.31 per hour.

Are there any benefits included with this job?

Yes, benefits include extended health and dental benefits, mental health plans, paid time off, savings and retirement plan matching, a generous employee discount, fitness and yoga classes, and career development opportunities.

Does lululemon prioritize diversity and inclusion?

Yes, lululemon values diversity and inclusion and aims to create a respectful and inclusive environment that celebrates differences.

What is the target bonus for this role?

The target bonus is $2.00 per hour.

Will I be required to participate in community events?

Yes, attending, supporting, and/or hosting local and regional community events is part of the job responsibilities.

How does lululemon support the career development of its employees?

Lululemon provides extensive catalogs of development course offerings, mentorship programs, and leadership series to support career development.

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lululemon

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

lululemon athletica inc. (NASDAQ:LULU) is a healthy lifestyle inspired athletic apparel company for yoga, running, training, and most other sweaty pursuits, creating transformational products and experiences which enable people to live a life they love. Setting the bar in technical fabrics and functional designs, lululemon works with yogis and athletes in local communities for continuous research and product feedback. https://corporate.lululemon.com/careers