FAQs
What is the primary role of a Community Support Worker in your team?
The primary role of a Community Support Worker is to provide practical and emotional support to adults living with mental health conditions, helping them achieve their recovery goals, maintain independence, and improve their overall wellbeing.
What qualifications or experience do I need to apply for this position?
While specific qualifications may vary, typically a background in social care, mental health, or related fields is preferred. Experience in providing support to individuals with mental health challenges is also advantageous.
Can I work part-time in this position?
Yes, we offer flexible working arrangements, including part-time options and job sharing.
What kind of training and career development opportunities are available?
We provide various career development programs such as mentoring, coaching, positive people management, collective leadership, and other talent initiatives to support your professional growth.
Are there any benefits offered to employees?
Yes, we offer a comprehensive benefits package, including generous pay, pensions, leave, NHS discounts, keyworker housing, wellbeing events, and more.
How do I report concerns about a service user’s mental state?
As a Community Support Worker, you are expected to monitor service users' mental states and escalate any concerns as appropriate, discussing them with members of the multidisciplinary team.
Is there support available for staff wellbeing?
Yes, we offer various wellbeing initiatives including counselling services, wellbeing events, and access to resources to promote staff mental health and wellbeing.
Who can I contact for more information about the role?
For further details or informal visits, you can contact Emma Hart, Team Leader, at Emma.Hart@slam.nhs.uk.

