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Concierge

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Savills

Sep 8, 2024

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Hospitality & Retail
    Facilities Management
  • Dublin

Requirements

  • - Previous experience in a customer facing role
  • - Ability to prioritise with good problem solving and decision-making skills
  • - Strong communication and interpersonal skills
  • - Must have excellent IT skills and software experience
  • - Experience in working on multiple projects simultaneously
  • - Have strong self-management, organisation and administration skills
  • - High attention to detail
  • - Strong team working skills
  • - Previous experience in a concierge role or the hospitality industry would be desirable.

Responsibilities

  • Have a strong work ethic, pro-active attitude, keen desire to learn and willingness to take ownership of a project
  • Check in arriving visitors, providing access using security and access control system
  • Acting as a main point of contact for tenants and visitors and greeting them in a friendly, courteous and professional manner
  • Handling communication with contractors undertaking maintenance on site
  • Managing and updating contractor log and contractor documentation via Savills online system
  • Operating the main reception phone system and inbox, including responding to all queries in a timely manner
  • Overseeing and maintaining daily administrative operations to enhance and support a cohesive and efficient office environment
  • Organising meetings where requested
  • Scheduling and communicating key dates and events
  • Managing car park operations i.e. ensuring arriving visitors are parked in their designated space
  • Ensuring reception operations run smoothly with consideration to GDPR guidelines

FAQs

What are the working hours for the Concierge position?

The Concierge position offers two shifts: the morning shift from 7am-3pm or the evening shift from 2pm-10pm.

Is prior experience required for the Concierge role?

Yes, previous experience in a customer-facing role is required, and experience in a concierge role or the hospitality industry would be desirable.

What are the primary responsibilities of the Concierge?

The primary responsibilities include checking in visitors, managing communication with contractors, overseeing reception operations, and ensuring smooth daily administrative operations.

Are there opportunities for professional growth in this role?

Yes, the role involves ownership of projects and the opportunity to develop skills in planning, coordination, and stakeholder management.

What kind of skills are preferred for applicants?

Strong communication and interpersonal skills, problem-solving abilities, excellent IT skills, and high attention to detail are preferred skills for applicants.

Is training provided for the Concierge position?

While specific training details are not mentioned, candidates should have a proactive attitude and a keen desire to learn, suggesting that support may be available.

What kind of environment can I expect to work in?

You can expect a fast-paced environment while working with various stakeholders in a cohesive and efficient office setting.

Does the company promote diversity and inclusion?

Yes, Savills Ireland is committed to creating an inclusive and diverse working environment and values everyone's talents and abilities.

Is this position solely based at one location?

Yes, the Concierge role is primarily focused on supporting the building management at a specific property.

How is communication handled with tenants and visitors?

The Concierge will act as a main point of contact, greeting tenants and visitors in a friendly and professional manner while responding to queries in a timely manner.

Global leading commercial, residential & rural real estate service provider. Established in 1855, with over 600 offices.

Real Estate
Industry
10,001+
Employees
1855
Founded Year

Mission & Purpose

Savills is a global real estate services provider with a network of more than 39,000 people in over 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East. A FTSE 250 company (LON: SVS) headquartered in London, Savills advises corporate, institutional and private clients who are seeking to acquire, lease, develop or realise the value of residential and commercial property in the world's key locations.

Benefits

  • Death in Service

  • SIPP

  • Performance Bonus

  • Pension Plan

  • Health Insurance

  • Health Cash Plan

  • Critical Illness Cover