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Conformance & Testing Manager – Europe

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MillerKnoll

22d ago

  • Job
    Full-time
    Mid & Senior Level
  • Research & Development
    Engineering

AI generated summary

  • You need a Bachelor's in Mechanical Engineering, 3–5 years in product testing, knowledge of relevant standards, lab management skills, and experience with LIMS and safety testing.
  • You will manage product testing for compliance, oversee the test laboratory operations, lead audits, collaborate across functions, and represent the company on standards committees while guiding a team.

Requirements

  • Bachelor’s degree in Mechanical Engineering or a related technical discipline.
  • Minimum 3–5 years of experience in product testing, certification, or regulatory conformance, preferably within the furniture or consumer products sector.
  • Working knowledge of EN, BSI, BIFMA, and GS standards and CE/UKCA certification frameworks.
  • Familiarity with ISO/IEC 17025 principles and laboratory quality systems.
  • Proven ability to manage laboratory operations, testing programs, and external test partners.
  • Strong written and verbal communication skills with ability to document and interpret test results clearly.
  • Experience managing or upgrading laboratory capabilities and test infrastructure.
  • Exposure to electrical safety or flammability testing for furniture or consumer products.
  • Experience using Laboratory Information Management Systems (LIMS) such as Wavefront.
  • Experience representing an organization on standards committees or working groups.

Responsibilities

  • Product Conformance & Certification
  • Plan and execute product conformance testing programs for new and existing products to ensure ongoing compliance with EN, BSI, BIFMA, and GS standards.
  • Support CE and UKCA marking processes in coordination with design, engineering, and regulatory functions.
  • Maintain accurate records of certifications, declarations of conformity, and test reports in the company’s test database.
  • Schedule and lead periodic compliance audits to ensure continued adherence to applicable standards and regulations.
  • Serve as the primary contact for third-party certification bodies and test laboratories in the European region.
  • Laboratory Management
  • Maintain a safe, organized, and efficient onsite test laboratory.
  • Manage the use of existing Laboratory Information Management System (Wavefront) for test planning, execution, and reporting.
  • Maintain good testing practices in alignment with ISO/IEC 17025 principles.
  • Develop and maintain operation documents, calibration schedules, and equipment maintenance logs.
  • Identify opportunities for modernization and capability expansion of the laboratory to meet future product and business needs.
  • Oversee small-scale capital equipment budgets and ensure effective utilization of test resources.
  • Testing & Validation
  • Support performance testing requests from product development, quality, and operations.
  • Develop and document test plans, validation plans, and worst-case test sequences.
  • Analyze and communicate test results with relevant stakeholders; provide technical recommendations to engineering and product teams.
  • Support flammability, mechanical, and electrical certification testing through internal and external partners.
  • Identify and mitigate testing capacity or capability constraints through proactive planning and coordination.
  • Standards Representation & Continuous Improvement
  • Represent the company on European standards committees or working groups related to office furniture and components.
  • Monitor evolving European and international standards and advise on potential impacts to product portfolios.
  • Develop, review, and improve Performance Requirements (PRs), Test Methods, and Test Devices to align with evolving business and regulatory needs.
  • Recommend and implement process improvements to enhance testing efficiency, data accuracy, and product quality.
  • Leadership & Collaboration
  • Lead a small team of technical staff, providing guidance, coaching, and performance feedback.
  • Coordinate closely with R&D, Product Management, Quality, Supply Chain, Legal, and Sustainability to ensure cross-functional alignment on conformance requirements.
  • Foster strong working relationships with third-party laboratories and certification partners.
  • Support documentation, training, and communication of global test and conformance processes.

FAQs

What is the job title for this position?

The job title is Conformance & Testing Manager – Europe.

Where is the job located?

The job is located in Melksham, United Kingdom.

What are the primary responsibilities of the Conformance & Testing Manager?

The primary responsibilities include ensuring product conformance and certification, managing laboratory operations, supporting testing and validation, and representing the company on standards committees.

What qualifications are required for the position?

A Bachelor’s degree in Mechanical Engineering or a related technical discipline and a minimum of 3–5 years of experience in product testing, certification, or regulatory conformance are required.

What standards should candidates be familiar with?

Candidates should have working knowledge of EN, BSI, BIFMA, and GS standards, as well as CE/UKCA certification frameworks.

Is experience with laboratory quality systems necessary?

Yes, familiarity with ISO/IEC 17025 principles and laboratory quality systems is required for this role.

What competencies are preferred for applicants?

Preferred competencies include experience managing laboratory capabilities, exposure to electrical safety or flammability testing, and experience using Laboratory Information Management Systems (LIMS).

What type of team will the Conformance & Testing Manager lead?

The Conformance & Testing Manager will lead a small team of technical staff, providing guidance, coaching, and performance feedback.

Are there opportunities for continuous improvement in this role?

Yes, the position encourages a continuous improvement mindset focused on safety, quality, and efficiency in testing processes.

Does MillerKnoll promote diversity in hiring?

Yes, MillerKnoll is committed to hiring qualified applicants from a wide range of backgrounds and abilities and promotes an inclusive workplace.

How can I request reasonable accommodations during the application process?

You can request reasonable accommodations by contacting MillerKnoll Talent Acquisition at careers_help@millerknoll.com.

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MillerKnoll

Redefining modern for the 21st century.

Engineering & Construction
Industry
10,001+
Employees

Mission & Purpose

MillerKnoll is a global collective of dynamic brands that design and manufacture modern furniture and interior solutions for workplaces, homes, and public spaces. The company focuses on creating innovative, high-quality products that enhance living and working environments, blending form, function, and sustainability. MillerKnoll’s ultimate mission is to design the world we live in for the better, with an emphasis on responsible production and impactful design. Their purpose is to inspire people through thoughtfully crafted spaces that foster creativity, comfort, and connection.