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Consulting Services Sales Acct Manager

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Adobe

2mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Seattle

AI generated summary

  • You need 5–7 years in sales or consulting, SaaS expertise, strong presentation skills, and familiarity with Adobe Experience Cloud. You should effectively manage opportunities and have a passion for tech.
  • You will partner with license sellers, present tailored solutions, generate new bookings, manage customer relationships, and track performance metrics while ensuring smooth project handoffs.

Requirements

  • 5–7 years of experience in customer-facing roles such as sales, consulting, or customer success, with a proven track record of meeting or exceeding quota.
  • Strong understanding of subscription models, SaaS, and professional services sales.
  • Domain expertise and technology background to understand business problems, conceptualize the solution and articulate value.
  • Familiarity with Adobe Experience Cloud or similar enterprise-level solutions.
  • Outstanding presentation, storytelling, and negotiation abilities for high value strategic agreements.
  • Effective executive communication, ability to pitch creative ideas to different personas and decision makers.
  • Ability to manage multiple opportunities, prioritize effectively, and work independently in a matrixed environment.
  • Knowledge of digital marketing, SaaS, and cloud-based offerings.
  • High intellectual curiosity and eagerness to learn new technologies.

Responsibilities

  • Partner with license sellers to position subscription value and align custom services to customer business objectives.
  • Present tailored presentations, value summaries, and success plans to drive adoption and improve return on investment.
  • Assist with presales solution development and estimation for subscription and custom professional services engagements.
  • Collaborate with delivery teams to ensure seamless handoff from sales to delivery.
  • Generate net-new subscription and custom professional services bookings by identifying, developing, and closing opportunities within assigned accounts.
  • Develop and maintain an active pipeline of forecasted sales to meet monthly, quarterly, and annual quota objectives.
  • Lead negotiation, contracting, and approval procedures for subscription and custom professional services agreements with large strategic accounts.
  • Work closely with field sales and solution architects to craft compelling proposals and account strategies.
  • Build strong, positive relationships with customers by understanding their business goals and aligning Adobe subscription and custom professional services offerings to deliver measurable outcomes.
  • Support account planning and manage customer blocking issues as needed.
  • Maintain pipeline hygiene and accurate forecasting using CRM tools.
  • Track and report performance metrics for deals and partnerships.
  • Leverage internal resources and professional networks to uncover new opportunities and expand influence within accounts.

FAQs

What is the main focus of the Consulting Services Sales Account Manager role?

The main focus is on driving customer success and growing Adobe’s Subscription and Custom Professional Services, acting as a trusted advisor to help customers adopt subscription offerings and find new professional services opportunities.

What kind of experience is required for the position?

Candidates should have 5–7 years of experience in customer-facing roles, such as sales, consulting, or customer success, with a proven track record of meeting or exceeding quota.

Is familiarity with Adobe Experience Cloud necessary?

Yes, familiarity with Adobe Experience Cloud or similar enterprise-level solutions is preferred for this role.

What are the responsibilities related to sales and business development?

Responsibilities include generating new subscription and custom professional services bookings, maintaining an active sales pipeline, leading negotiations and contracting for agreements, and collaborating with field sales and solution architects.

What skills are essential for this position?

Essential skills include outstanding presentation and negotiation abilities, effective executive communication, and the ability to manage multiple opportunities and prioritize in a matrixed environment.

Is experience with subscription models and SaaS necessary?

Yes, a strong understanding of subscription models, SaaS, and professional services sales is necessary for this role.

What is the pay range for this position in Washington?

The pay range for this position in Washington is $276,000 - $399,800 annually.

Does Adobe offer long-term incentives for this role?

Yes, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Are there any specific notices for applicants in certain states?

Yes, there are state-specific notices for applicants in California, Colorado, and Massachusetts, addressing fair chance ordinances, application window notice, and lie detector test regulations respectively.

How does Adobe ensure equal employment opportunities?

Adobe is committed to being an Equal Employment Opportunity employer and does not discriminate based on gender, race, ethnicity, age, disability, sexual orientation, veteran status, or other protected characteristics.

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Adobe

Technology
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

Adobe is the global leader in digital media and digital marketing solutions. Our creative, marketing and document solutions empower everyone – from emerging artists to global brands – to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results. In short, Adobe is everywhere, and we’re changing the world through digital experiences.