FAQs
What is the salary for the Contact Support Worker position?
The salary ranges from £26,824 to £29,540 per annum, pro rata.
How many hours can I work in this position?
The position offers full-time hours at 37 hours per week and part-time hours at 18.5 hours per week.
Where are the work locations for this role?
There are two posts: one is full-time (37 hours) based in the South of the county at Gedling View, and the other is part-time (18.5 hours) based in the North of the county at Harmony House, Worksop.
What are the working arrangements for this job?
The working arrangements are office-based.
What qualifications do I need to apply?
You need to have a full driving license and access to a suitable vehicle, evidence of GCSE passes in English and maths at grade C or above, and either QCF Level 3 (previously NVQ Level 3) in Social Care or Child Care, or equivalent qualifications.
Is experience working with children and families necessary?
Yes, experience working with children and families, preferably in a social care setting, is required.
What skills are important for this role?
Strong organisational skills, proficiency in recording information accurately, empathy, adaptability, team collaboration, and strong communication skills are important for this role.
Is there an opportunity for professional development?
Yes, Nottinghamshire County Council offers access to training and opportunities for career growth.
What is the interview date for this position?
Interviews are scheduled for 7 June 2026.
What is the closing date for applications?
The closing date for applications is 23 June 2026 at 23:55.
Are there any benefits offered for working with Nottinghamshire County Council?
Yes, they offer a friendly workplace, flexible working hours, a competitive leave package, and opportunities for professional development.
What commitment does Nottinghamshire County Council have towards equal opportunities?
Nottinghamshire County Council is accredited as a Disability Confident Leader Organisation and encourages applications from all candidates, ensuring that those with disabilities who meet the minimum criteria will be offered an interview.
What should I do if I want an informal discussion about this job?
You can contact Sallyann Bradford at 07866251471 or by email at sallyann.bradford@nottscc.co.uk for an informal discussion.
Is there a requirement for a Disclosure and Barring Service check?
Yes, appointment to this post is subject to a Disclosure and Barring Service check.
Can I apply for this position if I am interested in a job share?
Yes, a job share scheme is available for all full-time posts, both permanent and temporary, unless otherwise stated.