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Contact Support Worker

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Healthcare
    Education & Teaching
  • Nottingham
  • 13hrs left

AI generated summary

  • You need a valid driving license, GCSEs in English and maths at grade C or above, QCF Level 3 in Social Care/Child Care, experience with families, and strong organizational skills.
  • You will facilitate family time, supervise interactions, maintain records, transport children, adapt to various venues, and attend court for care proceedings as needed.

Requirements

  • A full driving license and access to a suitable vehicle.
  • Evidence of GCSE passes at grade C or above in English and maths.
  • Evidence of QCF – level 3 (previously NVQ Level 3) Social Care or Child Care or an equivalent qualification.-applicants may provide evidence of ‘working towards’ the qualification.
  • Experience working with children and families, preferably in a social care setting.
  • Strong organisational skills to manage multiple family time sessions effectively.
  • Proficiency in recording information accurately and adhering to safeguarding protocols.

Responsibilities

  • Facilitating Family Connections: Arrange and supervise family time sessions, ensuring a safe and supportive environment.
  • Recording and Reporting: Maintain accurate records of family interactions and report any safeguarding concerns promptly.
  • Transporting Children: Occasionally transport children to and from family time sessions, ensuring their comfort and safety.
  • Flexibility in Service Delivery: Work from various venues across the county, adapting to the changing needs of the service.
  • Court Attendance: Occasionally attend court to provide evidence as part of care proceedings.

FAQs

What is the salary range for the Contact Support Worker position?

The salary range for the Contact Support Worker position is £26,824 - £29,540 per annum (pro rata).

What are the work patterns available for this role?

The work patterns available for this role are Full Time (37 hours) and Part Time (18.5 hours).

Where are the work bases located?

The full-time position is based in the South of the county at Gedling View, while the part-time position is based in the North of the county at Harmony House, Worksop.

What are the key responsibilities of a Contact Support Worker?

The key responsibilities include facilitating family connections, maintaining accurate records of family interactions, transporting children occasionally, working flexibly from various venues, and attending court when necessary.

What qualifications are required for this position?

A full driving license, GCSE passes in English and Maths at grade C or above, evidence of QCF Level 3 in Social Care or Child Care, and experience working with children and families are required.

What personal qualities are sought in candidates?

Candidates should demonstrate empathy and compassion, adaptability, team collaboration, and strong communication skills.

Is there an opportunity for professional development?

Yes, Nottinghamshire County Council offers access to training and opportunities for career growth to help you excel in your role.

Do you offer any flexible working options?

Yes, flexible working hours are offered to support personal commitments.

How do I apply for this position?

You can apply for the position by submitting your application before the closing date of 23 June 2026, at 23:55.

Is there a contact person for informal discussions regarding the role?

Yes, for informal discussions, you can contact Sallyann Bradford at 07866251471 or by email at sallyann.bradford@nottscc.co.uk.

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