Logo of Huzzle

Home

Matches

Explore

Manage

Continuous Improvement Team Manager

image

BNP Paribas

Oct 18, 2024

  • Job
    Full-time
    Senior Level
  • Consulting
    Business, Operations & Strategy

AI generated summary

  • You need a Master’s in a relevant field, Lean Six Sigma Black Belt, change management experience, and strong leadership, communication, and facilitation skills. CIB Ops experience is a plus.
  • You will manage CI projects, support local Ops targets, lead training, facilitate workshops, maintain stakeholder relationships, and report progress to senior management while promoting CI culture.

Requirements

  • Master’s degree in management, Finance, Economics or Engineering
  • Excellent command of English. French is a plus
  • Strong experience on Lean methods and tools
  • Strong experience on change management methods and tools
  • Advanced facilitation skills
  • Leadership: Capacity to bring together different stakeholders' visions and have them converge towards the same common target and get their full buy-in
  • Excellent interpersonal and communication skills at all levels of the business
  • Rigorous, organized, and execution oriented
  • Team player, ability to work cross functionally for the general interest
  • Sense of priority: capacity to draw the line between important and secondary matters and switch between macroscopic and detailed issues permanently
  • Previous experience within CIB Operations or exposure to their processes will be a key asset
  • Previous experience in project managers/Change team management is a prerequisite
  • Skills on coaching
  • Black Belt Lean Six Sigma certification is a prerequisite

Responsibilities

  • Support the local Operations Senior Managers to derive from the global ops roadmap / priorities the local ones to reach local Ops targets
  • Define Continuous Improvement annual roadmap to support local Operations roadmaps, identify and schedule Continuous Improvement projects / workshops / OPS managers Training & Coaching
  • Manage local CI team of CI Project Managers & CI Trainers/Coaches
  • Lead process improvement initiatives using Continuous Improvement Programme approach and tools to improve and standardize processes across locations – including post project follow up & impact quantification
  • Entertain close relationships with the local Operations managers to capture their needs and arrange for initiatives to address them once approved by the programme stakeholders
  • Prepare and facilitate problem solving workshops on multi-geographies issues – including post project follow up & impact quantification
  • Implement Continuous improvement management practices such as performance management or activity management at Team leaders, Ops leaders, Process owners level including follow up & impact quantification
  • Spread Continuous Improvement culture across the organization
  • Prepare reporting on local Continuous Improvement programme, lead regular reviews with Ops senior management to follow up progress on CI roadmap

FAQs

What is the primary responsibility of the Continuous Improvement Team Manager?

The primary responsibility of the Continuous Improvement Team Manager is to lead a team of Continuous Improvement project managers and trainers/coaches to implement Continuous Improvement concepts, tools, and culture across the organization and identify efficiency opportunities.

What kind of experience is required for this position?

Previous experience in project management or change team management is a prerequisite, along with strong experience in Lean methods and tools, change management methods, and coaching skills.

Is a specific educational background necessary for this role?

Yes, a Master's degree in management, Finance, Economics, or Engineering is required for this position.

Is knowledge of languages other than English beneficial for this role?

Yes, an excellent command of English is required, and knowledge of French is a plus.

What certifications are needed for this position?

A Black Belt Lean Six Sigma certification is a prerequisite for the role.

Will the manager be responsible for facilitating problem-solving workshops?

Yes, the Continuous Improvement Team Manager will prepare and facilitate problem-solving workshops on multi-geography issues, including post-project follow-up and impact quantification.

Is experience within CIB Operations an advantage?

Yes, previous experience within CIB Operations or exposure to their processes will be a key asset for candidates applying for this job.

What is the team structure for this role?

The Continuous Improvement Team Manager will manage a local team of Continuous Improvement Project Managers and CI Trainers/Coaches.

How does the organization view diversity and inclusion?

BNP Paribas is committed to diversity and inclusion, providing equal employment opportunities regardless of age, disability, gender, race, religion, or sexual orientation.

Are there opportunities for flexible work arrangements?

Yes, BNP Paribas embraces a Smart Working framework, allowing eligible employees to benefit from flexible remote working modalities within a hybrid working environment.

image

BNP Paribas

The bank for a changing world

Finance
Industry
10,001+
Employees
1848
Founded Year

Mission & Purpose

more than 190,000 employees, including more than 145,000 in Europe. BNP Paribas holds leading positions in its three major operating divisions: ⚆ Commercial, Personal Banking & Services for all the Group’s retail banking networks and several specialised businesses, including BNP Paribas Personal Finance and Arval; ⚆ Investment & Protection Services for savings, investment and protection solutions; ⚆ Corporate & Institutional Banking, which is focused on corporate and institutional clients. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is the European leader in consumer lending. BNP Paribas is rolling out its integrated retail-banking model in Mediterranean countries, in Turkey, in Eastern Europe and a large network in the western part of the United States. In its Corporate & Institutional Banking and Investment & Protection Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.