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Customer Growth Associate, Google Customer Solutions (French), Early Careers

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Google

Jul 17, 2024

Applications are closed

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
  • Dublin

Requirements

  • Minimum Qualifications:
  • Bachelor's degree or equivalent practical experience.
  • Experience in digital sales, client management, customer service, business development, customer outreach, marketing, consulting, digital advertising, or related field.
  • Ability to communicate in English and French fluently to support client relationship management in this region.
  • Preferred Qualifications:
  • Experience with Google Ads and online advertising, or Google Ads certified.
  • Familiarity with managing a portfolio or working against assigned customer goals (e.g., business growth, customer success metrics, outreach goals, etc.).
  • Ability to think strategically.
  • Excellent communication and problem-solving skills.
  • Interest in sales and technology with a passion for helping businesses grow online.
  • Available to start between August and October 2024.

Responsibilities

  • Serve as a trusted advisor to clients by building relationships with key customer decision-makers and business owners to understand their business goals and digital marketing plans, and help empower their business with Google advertising.
  • Manage large and diverse accounts and identify opportunities where Google Ads can impact growth, while tracking account growth and product adoption quarterly goals.
  • Conduct frequent phone consultations to evaluate campaign performance, make account recommendations, and mentor/influence business owners on digital marketing strategy.
  • Engage in essential activities to drive customer relationship growth (e.g., proactive engagement, campaign performance review, client meetings, pitches, research, internal strategy building/execution, etc.).
  • Participate in continuous training throughout the program.

FAQs

What are the minimum qualifications required for the Customer Growth Associate position at Google Customer Solutions in France?

The minimum qualifications required for this position include a Bachelor's degree or equivalent practical experience, experience in digital sales or related fields, and fluency in both English and French to support client relationship management in the region.

What are some preferred qualifications for the Customer Growth Associate position at Google Customer Solutions?

Some preferred qualifications for this position include experience with Google Ads and online advertising, familiarity with managing a portfolio or working against assigned customer goals, ability to think strategically, excellent communication and problem-solving skills, and a passion for sales and technology.

What does a Customer Growth Associate do at Google Customer Solutions?

A Customer Growth Associate at Google Customer Solutions serves as a trusted advisor to clients, builds relationships with key customer decision-makers, manages large and diverse accounts, conducts phone consultations to evaluate campaign performance, and drives customer relationship growth through various activities.

What is the focus of the Scaled team at Google Customer Solutions?

The Scaled team at Google Customer Solutions focuses on growing small-sized companies in Germany with significant expansion potential by delivering effective solutions to high potential small businesses from all verticals and business models in an efficient manner.

How does Google Customer Solutions support small- and medium-sized businesses (SMBs)?

Google Customer Solutions sales teams act as trusted advisors and competitive sellers who bring the best Google has to offer to SMBs, helping them grow and succeed by providing solutions that empower their businesses with Google advertising.

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