FAQs
What are the working hours for the Customer Service Assistant position?
The position is contracted for 40 hours per week on a full-time basis.
What type of training and development opportunities are available?
We offer great operational training and personal development opportunities to help our team grow.
Is there a life assurance scheme included in the benefits?
Yes, there is a life assurance scheme as part of the benefits package.
Are there any wellbeing initiatives provided for employees?
Yes, we have a great wellbeing strategy that includes access to our Employee Assistance Programme.
What kind of social opportunities are offered to employees?
We host regular social events and encourage communication with our leaders to foster a positive team environment.
Can I purchase additional holiday time?
Yes, we offer a holiday purchase scheme that allows you to buy extra holiday time.
Are there any employee discounts available?
Yes, employees have access to some great high street discount vouchers.
What are the main responsibilities of a Customer Service Assistant?
Responsibilities include preparing high-quality food, creating attractive displays, handling cash, and complying with food hygiene and safety standards.
What qualities are you looking for in an ideal candidate?
We are looking for someone with a can-do attitude, passion for customer service, excellent team player skills, and outstanding reliability.
Is experience in a catering-related role required for this position?
Experience in a similar catering-related role is preferred but not essential.

