FAQs
What are the working hours for the Customer Service Assistant position?
The position is contracted for 40 hours per week on a full-time basis.
What key responsibilities will I have as a Customer Service Assistant?
Your key responsibilities will include preparing high-quality food, creating attractive food displays, maintaining a positive brand image, handling cash, and complying with food handling and health & safety standards.
Is prior experience in a catering-related role required for this position?
While prior experience in a similar catering-related role is beneficial, it is not essential to apply.
What qualities are you looking for in an ideal Customer Service Assistant?
The ideal candidate will have an enthusiastic can-do attitude, a passion for excellent customer service, be an excellent team player, thrive under pressure, demonstrate outstanding timekeeping and reliability, and have a safety-first mindset.
What training opportunities are available for employees?
Employees will receive great operational training and development, as well as personal development and training opportunities within the company.
Are there any employee benefits offered in this position?
Yes, benefits include a life assurance scheme, access to an Employee Assistance Programme, regular social events, a holiday purchase scheme, and discounts at various high street retailers.
How does CH&CO support diversity in the workplace?
CH&CO fosters an environment where every individual can be themselves, ensuring equal opportunities for career advancement, and celebrates the unique talents and backgrounds of all team members.
Will I have opportunities for career progression within the company?
Yes, CH&CO invests in its people and provides every opportunity for employees to progress within the company.
How important is teamwork in this role?
Teamwork is highly important, as the role involves contributing to a passionate and friendly team working in a busy environment.
How does CH&CO promote employee wellbeing?
CH&CO has a great wellbeing strategy that includes access to the Employee Assistance Programme, ensuring employees have support available for their mental and emotional health.