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  • Job
    Full-time
    Entry Level
  • Customer Relations
    Healthcare

Requirements

  • Good standard of Basic education to GCSE or equivalent level
  • Knowledge of relevant policies, procedures, systems and regulations gained through induction and on the job training over a number of weeks not months or equivalent experience
  • Full clean driving licence
  • Proven IT skills must be able to access emails
  • Proven Good Customer Care Service
  • Have good geographical knowledge of the coverage area
  • Advanced driving
  • Able to work effectively as part of a team and maintaining a professional standard approach
  • Ability to quickly establish rapport and credibility with others in a team
  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
  • Satisfactory Enhanced DBS clearance including an/a Adults and Childrens Barred List check
  • Able to work flexibly in relation to the Urgent Primary Care operational times and to work 50% of allocated Bank holidays on a rotational basis
  • Willing to work across all of the UPC Hours/ sites
  • Willing to provide cover at short notice if necessary and any other duties within your capabilities and banding

Responsibilities

  • To use the ABUHB departmental vehicle to provide an Urgent Primary Care driving service to primarily respond to patient needs within Gwent by GP/Nurse visits, to drive the duty GP/Nurse to the patients home safely and within agreed standard timescales, and to provide an escort to the GP/Nurse in the patient’s home to assist and support as chaperone if requested
  • The post holder will work within clearly defined procedures using their own initiative on routine matters. Supervision will be available.
  • Organises own day to day work tasks
  • Required to work flexible hours – To work Out of hours, Evenings, Weekends, Overnights and Bank Holidays
  • To drive the duty doctor/nurse to visits safely and within the current road and traffic act regulations
  • To provide a reception role when not driving and will be required to book in patients on the Adastra system.
  • Maintain the cleanliness of the vehicles.
  • Be responsible for loading and unloading the appropriate medical equipment in the vehicle. To ensure all necessary equipment/stationery is available in the car at the start of the session.
  • To record all visits on log sheets to a high degree of accuracy. Returning all completed paperwork to the base after journeys.
  • To plan routes in advance and in order of priority (as decided by the GP/Nurse). Liaising with duty Shift Lead in the event of any problems or further visits require a change in clinical priority.
  • Establish and maintain effective working relationships with co-workers, supervisors and the general public.
  • Regular consistent and professional attendance, punctuality, personal appearance and adherence to relevant health and safety procedures.
  • To set up and set down equipment at start/end of shift.
  • To attend appropriate training courses as requested by the management team.
  • To be available for staff meetings and meetings with management.
  • To follow ABUHB policies and procedures as laid out in Urgent Primary Care Service Terms and Conditions and Induction/Information Pack.

FAQs

What qualifications are required for the Driver position?

Applicants should have a good standard of basic education to GCSE or equivalent level, a full clean driving license, and proven IT skills to access emails.

Are there any desirable qualifications for this role?

Yes, desirable qualifications include good geographical knowledge of the coverage area and advanced driving skills.

What are the main duties of a Driver in this position?

The main duties include driving the duty doctor/nurse to patient visits, providing reception services when not driving, maintaining vehicle cleanliness, loading and unloading medical equipment, recording visits accurately, planning routes, and attending training courses as requested.

Is there flexibility in work hours for this position?

Yes, the position requires working flexible hours, including out of hours, evenings, weekends, overnights, and bank holidays.

Do I need to speak Welsh to apply for this position?

While Welsh language skills are desirable, they are not essential. Levels 1 to 5 in understanding, speaking, reading, and writing in Welsh are considered a plus.

Will I receive training for this role?

Yes, training will be provided, including attendance at appropriate courses requested by the management team.

How will I be notified if I am shortlisted for the position?

If you are shortlisted, you will be contacted via the email account used to apply, so it’s important to check your email regularly.

Is this position subject to a background check?

Yes, a satisfactory Enhanced DBS clearance including an Adults and Children's Barred List check is required.

What type of insurance is provided for the Driver role?

Specific details about insurance coverage are not provided in the job description; however, it is typical for employers to provide necessary insurance for employees operating vehicles in a work capacity.

Can I apply for this position if I require a certificate of sponsorship?

No, this role currently does not provide certificates of sponsorship, so applicants requiring one will not be shortlisted.

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers