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Educator | lululemon Bath

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lululemon

Jun 14

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Bath

AI generated summary

  • You must be 18+, legally authorized to work, able to travel to the store, work flexible hours, lift 30 lbs, and have a high school diploma or equivalent.
  • You will engage with guests, assess their needs, provide product education, facilitate transactions, maintain store appearance, collaborate with the team, and ensure a safe, respectful environment.

Requirements

  • Must be legally authorized to work in the country in which the store is located
  • Must be 18 years of age or older
  • Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
  • Must have the ability to travel to assigned store with own transportation methods
  • Willing to work a flexible schedule including evenings, weekends, and holidays
  • Willing to work in an environment with bright lights and loud music
  • Willing to move through a store for most of a shift to help guests and accomplish work
  • Willing to move boxes weighing up to 30 lbs (13.6 kg)
  • Willing to work as part of a team and also complete some work independently
  • Education: High school diploma, GED, or equivalent

Responsibilities

  • Interact with guests to ensure a great guest experience in a manner that values guests’ time.
  • Assess guests’ needs to provide customized, effective purchase and return solutions and support.
  • Provide technical product education by articulating the value and benefit of the product.
  • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
  • Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
  • Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
  • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
  • Establish supportive and productive relationships with all team members.
  • Collaborate with team members to ensure optimal guest experience and support store operations.
  • Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
  • Use in-store technology to support store operations and provide positive guest experiences.
  • Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment.
  • Perform work in accordance with applicable policies, procedures, and laws or regulations.

FAQs

What is the role of an Educator at lululemon?

The Educator role is fundamental to lululemon's success, focusing on providing world-class guest experiences and product education, while fostering connections with guests and team members.

What are the key responsibilities of an Educator?

Key responsibilities include ensuring a great guest experience, providing product education, facilitating seamless transactions, collaborating with team members, maintaining store operations, and performing product presentation tasks.

What qualifications are required to apply for this position?

Applicants must be at least 18 years old, legally authorized to work in the country where the store is located, and must have proof of the Right to Work and any necessary local documentation.

What is the expected availability for this role?

Candidates must be willing to work a flexible schedule, including evenings, weekends, and holidays.

Is prior retail experience necessary for this position?

While previous experience in retail is beneficial, it is not explicitly required. The role values personal qualities such as enthusiasm, guest experience, and teamwork.

What physical requirements are associated with the Educator role?

Educators must be willing to move throughout the store, assist guests, and lift boxes weighing up to 30 lbs (13.6 kg) as part of their work.

Do you offer any benefits for this position?

Yes, lululemon offers competitive base pay and a team-based bonus program, along with extended health plans, paid time off, savings plans, employee discounts, fitness/yoga classes, and personal and professional development programs.

How can applicants inquire about accommodations for their unique abilities?

Applicants can connect with lululemon at accommodations@lululemon.com, including the position title, location, and the nature of their question or request.

What is the work environment like at lululemon?

The work environment features bright lights and loud music, requiring flexibility and adaptability while engaging with guests and accomplishing tasks.

What core values does lululemon emphasize for the Educator role?

Key values include inclusion and diversity, integrity and honesty, a strong focus on guest experience, personal responsibility, self-awareness, collaboration and teamwork, and enthusiasm in the workplace.

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lululemon

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

lululemon athletica inc. (NASDAQ:LULU) is a healthy lifestyle inspired athletic apparel company for yoga, running, training, and most other sweaty pursuits, creating transformational products and experiences which enable people to live a life they love. Setting the bar in technical fabrics and functional designs, lululemon works with yogis and athletes in local communities for continuous research and product feedback. https://corporate.lululemon.com/careers