FAQs
What qualifications are required for the Enhanced Care Support Worker role?
Candidates should have at least one year's health or social care experience and a strong interest or background in mental health.
What kind of training will I receive as an Enhanced Care Support Worker?
You will receive bespoke mental health training, including certification on the Mental Health Act and Mental Capacity Act, advanced de-escalation techniques, therapeutic communication strategies, and specialist dementia care approaches.
Is this role flexible in terms of working hours?
Yes, the role requires flexibility as you will be working across a 24/7 service.
Will I have opportunities for career progression in this role?
Yes, there are clear progression pathways into specialist mental health roles, along with ongoing professional development and mentorship from experienced Enhanced Care Coordinators.
How can I apply for the Enhanced Care Support Worker position?
You can apply by submitting your application through the provided channels and ensuring you demonstrate how you meet the criteria in the person specification.
Are there any probationary periods for new staff?
Yes, all new staff appointed at the Trust are subject to a probationary period.
What values does Barts Health promote in its work culture?
Barts Health promotes WeCare values, which emphasize excellence, compassion, inclusion, and continuous improvement in patient care and a supportive working environment.
How can I get more information about the role?
For further details or to arrange an informal visit, you can contact Elizabeth at elizabeth.owa@nhs.net.

