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Enhanced Care Support Worker

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • London

AI generated summary

  • You need a mental health background or interest, excellent communication, at least one year in health/social care, a desire for training, and flexibility for a 24/7 service.
  • You will provide one-to-one therapeutic support to patients with mental health needs, working alongside professionals to deliver person-centred care and improve patient outcomes.

Requirements

  • Have a background or strong interest in mental health
  • Bring empathy, patience, and excellent communication skills
  • Have at least one year's health/social care experience
  • Want to develop specialist skills through comprehensive training
  • Can work flexibly across our 24/7 service

Responsibilities

  • Join our specialist Enhanced Care Team providing one-to-one therapeutic support to patients with complex mental health needs, dementia, delirium, and learning disabilities.
  • You'll work alongside NELFT mental health professionals, delivering person-centred care that truly makes a difference.
  • Apply today and join a pioneering team that's transforming mental health support in acute healthcare.
  • All new staff appointed at the Trust are subject to a probationary period.
  • Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
  • The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation.
  • Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
  • Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond.
  • That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time.
  • It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
  • We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging.
  • We value our differences and fully advocate, cultivate and support an inclusive working environment.

FAQs

What qualifications are required for the Enhanced Care Support Worker role?

Candidates should have at least one year's health or social care experience and a strong interest or background in mental health.

What kind of training will I receive as an Enhanced Care Support Worker?

You will receive bespoke mental health training, including certification on the Mental Health Act and Mental Capacity Act, advanced de-escalation techniques, therapeutic communication strategies, and specialist dementia care approaches.

Is this role flexible in terms of working hours?

Yes, the role requires flexibility as you will be working across a 24/7 service.

Will I have opportunities for career progression in this role?

Yes, there are clear progression pathways into specialist mental health roles, along with ongoing professional development and mentorship from experienced Enhanced Care Coordinators.

How can I apply for the Enhanced Care Support Worker position?

You can apply by submitting your application through the provided channels and ensuring you demonstrate how you meet the criteria in the person specification.

Are there any probationary periods for new staff?

Yes, all new staff appointed at the Trust are subject to a probationary period.

What values does Barts Health promote in its work culture?

Barts Health promotes WeCare values, which emphasize excellence, compassion, inclusion, and continuous improvement in patient care and a supportive working environment.

How can I get more information about the role?

For further details or to arrange an informal visit, you can contact Elizabeth at elizabeth.owa@nhs.net.

Shape your story at Barts Health NHS Trust

Science & Healthcare
Industry
10,001+
Employees
2012
Founded Year

Mission & Purpose

Barts Health NHS Trust operates several major hospitals in East London, providing comprehensive healthcare services including emergency care, surgery, and specialist treatments. Their ultimate mission is to deliver high-quality, patient-centered care and improve health outcomes for the community they serve. Their purpose is to ensure that every patient receives the best possible treatment and support, fostering health and well-being across the diverse populations in their care.