Logo of Huzzle

Home

Matches

Explore

Manage

Equality, Diversity and Inclusion Officer

image

The Royal Wolverhampton NHS Trust

Jun 13

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Government & Politics
    Healthcare
  • Wolverhampton

AI generated summary

  • You need expertise in patient equality, lead workstreams, oversee policy analysis, support service delivery, collaborate on research, and enhance user engagement for improved care.
  • You will support patient equality, lead workstreams, oversee analysis and services, engage communities, develop resources, and collaborate for continuous improvement in patient experience.

Requirements

  • To be the Trust patient led contact officer for Equality and Diversity working within the Patient Experience team.
  • To deal with Trust wide queries from colleagues around patient equality issues and to provide support and advice in such.
  • To lead on Equality workstreams such as Accessible Information Standards, Equality Delivery System and driving forward progress against the Trust Equality Objectives.
  • Also to oversee the Trust Equality Analysis for policies and to oversee the Interpreting and Translation service and to advise staff on accessing.
  • To support the Associate Director - Patient Voice - Relations to ensure the Trust has information and advice, and that action is taken to address inequality in;
  • Policy and strategy development
  • Employment issues
  • Service delivery
  • Partnership working
  • To maintain and identify best practice as often identified by new legislation
  • To represent the Trust and liaise with partnership organisations locally, and regionally on equality issues
  • To Be Part Of a Dynamic Team Which Will Enhance The Way We Work With Service Users And Carers To Improve The Quality Of Care We Provide. This Will Be Achieved By Delivering The Trust’s Strategy For Patient Experience And Public Involvement Through
  • Expanding the ways in which service users and carers help us understand the experience of service users
  • Draw upon specialist knowledge of service user engagement to develop a tool kit of resources in order to gather a range of information about service user experience
  • Supporting teams to collect and use this information in order to drive continuous improvement within their service through the use of the Complaints/PALS/FFT Advisors (Patient Experience Advisors)
  • Supporting research and collaborating with others to develop and deliver research protocols and the use of quantitative and qualitative outcome measures

Responsibilities

  • To be the Trust patient led contact officer for Equality and Diversity working within the Patient Experience team.
  • To deal with Trust wide queries from colleagues around patient equality issues and to provide support and advice in such.
  • To lead on Equality workstreams such as Accessible Information Standards, Equality Delivery System and driving forward progress against the Trust Equality Objectives.
  • Also to oversee the Trust Equality Analysis for policies and to oversee the Interpreting and Translation service and to advise staff on accessing.
  • Finally, the role involves community engagement and reaching out to our communities to identify barriers to accessing health care and removing these and reducing health inequalities.
  • To support the Associate Director - Patient Voice - Relations to ensure the Trust has information and advice, and that action is taken to address inequality in;
  • Policy and strategy development
  • Employment issues
  • Service delivery
  • Partnership working
  • To maintain and identify best practice as often identified by new legislation
  • To represent the Trust and liaise with partnership organisations locally, and regionally on equality issues
  • To Be Part Of a Dynamic Team Which Will Enhance The Way We Work With Service Users And Carers To Improve The Quality Of Care We Provide.
  • This Will Be Achieved By Delivering The Trust’s Strategy For Patient Experience And Public Involvement Through
  • Expanding the ways in which service users and carers help us understand the experience of service users
  • Draw upon specialist knowledge of service user engagement to develop a tool kit of resources in order to gather a range of information about service user experience
  • Supporting teams to collect and use this information in order to drive continuous improvement within their service through the use of the Complaints/PALS/FFT Advisors (Patient Experience Advisors)
  • Supporting research and collaborating with others to develop and deliver research protocols and the use of quantitative and qualitative outcome measures

FAQs

What is the working schedule for the Equality, Diversity and Inclusion Officer position?

The working schedule is from 08.30hrs to 16.30hrs, three days per week.

What specific responsibilities does the Equality, Diversity and Inclusion Officer have?

The officer will deal with Trust-wide queries regarding patient equality issues, lead on various equality workstreams, oversee the Trust Equality Analysis for policies, manage the Interpreting and Translation service, and engage with the community to identify and reduce health inequalities.

Who does the Equality, Diversity and Inclusion Officer report to?

The officer supports the Associate Director - Patient Voice - Relations.

Is there an emphasis on community engagement in this role?

Yes, community engagement is a key aspect, as the officer will work to identify barriers to accessing health care and strive to remove them.

What qualities does the Trust value in its employees for this role?

The Trust values diversity of thinking and lived experiences, which contribute to becoming a learning organization and providing compassionate care.

What type of experience does the Trust expect from candidates for this position?

Candidates should possess specialist knowledge in service user engagement and experience working with diverse communities to help improve patient experience.

Are there opportunities for informal visits or discussions regarding this position?

Yes, interested candidates can contact Alison Dowling, the Associate Director - Patient Voice - Relations, for informal visits or details.

What awards has The Royal Wolverhampton NHS Trust received that relate to diversity and inclusion?

The Trust has been recognized with awards such as The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

Does the Trust offer flexible working arrangements?

Yes, the Trust is committed to creating flexible working arrangements and will consider all requests from applicants who wish to work flexibly.

image

The Royal Wolverhampton NHS Trust

Science & Healthcare
Industry
5001-10,000
Employees
1994
Founded Year

Mission & Purpose

The Royal Wolverhampton NHS Trust offers a wide range of healthcare services, including acute and emergency care, elective surgery, and outpatient services. Their ultimate mission is to provide outstanding care for their patients, ensuring high standards of safety, effectiveness, and compassion. The Trust is dedicated to improving health outcomes and enhancing the quality of life for the communities they serve through innovation, patient-centered care, and continuous improvement.