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Fixed Term Fragrance & Beauty Sales Consultant - Boots Meadowhall

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CHANEL

Oct 22, 2024

Applications are closed

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Sheffield

Requirements

  • Service oriented approach: you have a proven experience in a client facing role where delivering excellent client experience was paramount to delight the client
  • Confidence: you have the ability to apply product expertise to client’s needs in genuine and personalised way and to suggest alternative choices showing active listening skills
  • Fragrance & Beauty product knowledge: you can close the sale linking product knowledge to client needs
  • Empathy and active listening: you understand and adapt the selling ceremony to the client’s needs
  • Passion: you show enthusiasm for Fragrance & Beauty products, services, and you are able to demonstrate it to the customer, managers and team members.
  • Problem solving attitude: you can overcome obstacles, objections with positive attitude

Responsibilities

  • Demonstrate your passion and knowledge in Fragrance, Makeup and Skincare
  • Create a unique and personalised experience for our clients which is authentic and tailored to their personal needs
  • Ensure excellence in client service in accordance with CHANEL’s rituals and standards
  • Build and develop long lasting relationships to recruit, retain and increase client loyalty
  • Contribute to the sales performance by leveraging all different levers that you will be provided with (products, services, clienteling tools, events, etc.) and develop cross-selling among all categories
  • Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
  • Be part of a collaborative and inclusive community to achieve individual and collective goals

FAQs

What is the duration of the contract for this position?

The contract is fixed term/MAT cover until December 2025.

What are the working hours for the Fixed Term Fragrance & Beauty Sales Consultant?

The position requires 37.5 hours per week, working any 5 days out of 7.

Where is the job located?

The job is located at Boots Meadowhall.

What qualities are necessary for the Sales Consultant role?

Candidates should possess a service-oriented approach, confidence in applying product expertise, fragrance and beauty product knowledge, empathy, passion for beauty products, and a problem-solving attitude.

What are some responsibilities of the Fragrance & Beauty Sales Consultant?

Responsibilities include creating unique client experiences, delivering excellent client service, building lasting relationships, contributing to sales performance, and upholding an omni-channel mindset.

What kind of training will be provided?

Employees will receive training in the CHANEL Training Academy, which includes attending conferences and initiatives to elevate expertise and inspire clients.

Are there opportunities for career development at CHANEL?

Yes, CHANEL is dedicated to creating conditions for people to perform at their best and offers opportunities for personal and professional development through coaching and mentorship.

What benefits do CHANEL employees receive?

Benefits include private medical insurance, pension, life assurance, employee discounts, mental wellbeing support, and employee recognition programs.

Is experience in fragrance or beauty required for this position?

Yes, proven experience in a client-facing role with knowledge of fragrance and beauty products is essential.

What is the company culture like at CHANEL?

CHANEL focuses on creating an inclusive culture that nurtures personal growth and values the uniqueness of individuals, contributing to collective progress.

Retail & Consumer Goods
Industry
10,001+
Employees
1910
Founded Year

Mission & Purpose

Chanel is a renowned luxury brand that specialises in haute couture, ready-to-wear clothing, handbags, perfumes, cosmetics, and accessories. The company strives to create timeless, elegant, and innovative products that reflect the essence of French luxury and sophistication. Chanel's overarching aim is to inspire and empower individuals by providing high-quality, beautifully crafted items that enhance personal style and self-expression while maintaining an enduring legacy in the fashion and beauty industries.