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Food & Beverage Attendant

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Accor

24d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Liverpool

AI generated summary

  • You need strong customer service skills, teamwork, attention to detail, basic math, booking management experience, flexible shifts, F&B experience, and food safety knowledge.
  • You will take orders, serve food and beverages, maintain cleanliness, handle cash, and collaborate with the team to ensure excellent customer service and a positive dining experience.

Requirements

  • Strong customer service and communication skills
  • Ability to work well in a team and under pressure
  • Attention to detail and accuracy with orders
  • Basic math skills for handling payments and cashing up
  • Experience with booking management
  • Flexibility to work varied shifts including closing shifts
  • Previous F&B or hospitality experience preferred
  • Knowledge of food safety practices (certification is a plus)

Responsibilities

  • A Food & Beverage Attendant is responsible for providing excellent customer service by taking orders, serving food and beverages, and ensuring a positive dining experience. Duties include taking bookings, handling cashing up at the end of shifts, maintaining cleanliness of dining areas, and working closely with the team to meet guest needs. Strong communication, attention to detail, and organizational skills are essential for this role.

FAQs

What are the primary responsibilities of a Food & Beverage Attendant?

A Food & Beverage Attendant is responsible for providing excellent customer service by taking orders, serving food and beverages, maintaining cleanliness of dining areas, handling bookings, and cashing up at the end of shifts.

What skills are essential for this role?

Essential skills for a Food & Beverage Attendant include strong customer service and communication skills, the ability to work well in a team and under pressure, attention to detail and accuracy with orders, and basic math skills for handling payments.

Is prior experience in hospitality required for this position?

While previous food and beverage or hospitality experience is preferred, it is not strictly required.

Are there any certification requirements for this role?

Knowledge of food safety practices is desirable, and certification in food safety is considered a plus for the position.

What does the work schedule look like for a Food & Beverage Attendant?

The work schedule may vary, and flexibility to work varied shifts, including closing shifts, is expected.

Do Food & Beverage Attendants need to handle cash transactions?

Yes, Food & Beverage Attendants are responsible for handling payments and cashing up at the end of their shifts.

How important is teamwork in this role?

Teamwork is crucial for the Food & Beverage Attendant role, as staff members work closely together to meet guest needs and ensure a positive dining experience.

Travel & Leisure
Industry
10,001+
Employees

Mission & Purpose

Accor is a leading global hospitality group offering a diverse portfolio of over 5,300 hotels and residences across more than 110 countries. It encompasses a wide range of brands, from luxury to economy, such as Raffles, Fairmont, Sofitel, Novotel, and ibis. Accor is committed to providing exceptional guest experiences through innovative services and a strong focus on sustainability and community engagement. The company aims to create memorable stays while contributing positively to the environment and the communities where it operates.