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Full-Time Educator | OSHAWA CENTRE

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lululemon

Jan 15, 2025

Applications are closed

  • Job
    Full-time
    Entry Level
  • Customer Relations
  • Oshawa

Requirements

  • Must be legally authorized to work in the country in which the store is located
  • Must be 18 years of age or older
  • Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
  • Must have the ability to travel to assigned store with own transportation methods
  • Willing to work a flexible schedule including evenings, weekends, and holidays
  • Willing to work in an environment with bright lights and loud music
  • Willing to move through a store for most of a shift to help guests and accomplish work
  • Willing to move boxes weighing up to 30 lbs (13.6 kg)
  • Willing to work as part of a team and also complete some work independently
  • Education: High school diploma, GED, or equivalent

Responsibilities

  • Interact with guests to ensure a great guest experience in a manner that values guests’ time.
  • Assess guests’ needs to provide customized, effective purchase and return solutions and support.
  • Provide technical product education by articulating the value and benefit of the product.
  • Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
  • Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
  • Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
  • Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
  • Establish supportive and productive relationships with all team members.
  • Collaborate with team members to ensure optimal guest experience and support store operations.
  • Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
  • Use in-store technology to support store operations and provide positive guest experiences.
  • Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
  • Understand and adhere to people safety policies and procedures to maintain a safe work environment.
  • Perform work in accordance with applicable policies, procedures, and laws or regulations.

FAQs

What is the role of an Educator at lululemon?

The Educator role is foundational to lululemon’s success, focusing on creating a world-class guest experience, engaging with customers, providing product education, and authentically representing the community and culture.

What are the key responsibilities of the Educator position?

Key responsibilities include ensuring exceptional guest experiences, assessing guest needs, providing product education, facilitating smooth transactions, and maintaining store operations and cleanliness.

Is prior experience required for this role?

While previous retail experience is beneficial, it is not explicitly required for the role.

What is the pay range for the Educator position?

The base pay range is $17.25 to $19.85 per hour, with a target bonus of $3.00 per hour, leading to an overall target pay range of $20.25 to $22.85 per hour.

What benefits does lululemon offer to its employees?

Employees receive extended health and dental benefits, mental health plans, paid time off, savings and retirement plan matching, generous employee discounts, and access to fitness and yoga classes.

Are there any eligibility requirements for the Educator position?

Yes, candidates must be legally authorized to work in the country, be 18 years of age or older, and have proof of the right to work.

What type of work schedule should I expect?

The role requires a flexible schedule, including evenings, weekends, and holidays.

Is it necessary to lift weights in this role?

Yes, applicants should be willing to move boxes weighing up to 30 lbs (13.6 kg).

Will I be required to work independently within a team?

Yes, the Educator role involves both teamwork and the ability to complete individual tasks independently.

How can I inquire about accommodations for this role?

You can connect with lululemon at accommodations@lululemon.com, including the position title, location, and the nature of your question or request.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

lululemon athletica inc. (NASDAQ:LULU) is a healthy lifestyle inspired athletic apparel company for yoga, running, training, and most other sweaty pursuits, creating transformational products and experiences which enable people to live a life they love. Setting the bar in technical fabrics and functional designs, lululemon works with yogis and athletes in local communities for continuous research and product feedback. https://corporate.lululemon.com/careers