FAQs
What are the working hours for this position?
This is a full-time job, working 37.5 hours per week, with full flexibility required from Monday to Sunday.
Do I need to submit a CV with my application?
No, we don’t look at CVs. We only review your answers to our application questions about customer service.
What qualities are you looking for in a candidate?
We are seeking outgoing, friendly, and organized individuals with a positive and approachable attitude who can easily engage customers.
Is previous experience required for this role?
No, previous experience is not essential. We are looking for candidates who have a passion for delivering great service and a willingness to learn.
What kind of training will I receive?
You will receive in-depth training on our products, including specifications, care, and best matched product companions, to help you grow as a Sales Ambassador.
How do you ensure diversity in the workplace?
We value diversity and recognize its importance in bringing different perspectives to our services, which helps create happy teams who inspire one another.
What is the recruitment process?
Applications are reviewed individually, and if you are deemed a good fit, you will be invited to a group interview.
Can I bring someone with me to the interview?
You should attend the interview alone, but you may bring your Right to Work documentation as that is required for your application to progress.
Are there any restrictions for underage workers?
Yes, if you are under 18, you will not be able to work past 10pm, and some stores may have extended hours over the festive season.
What should I prepare for the group interview?
You should be prepared to engage in open and honest conversations about why you feel this opportunity is right for you, as well as showcase your enthusiasm for customer service.
