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Global Head of Cyber Operations

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Santander

Jan 10, 2025

  • Job
    Full-time
    Expert Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Madrid
  • Quick Apply

AI generated summary

  • You need 15+ years in cybersecurity/IT, 5+ in leadership, strong knowledge of frameworks and regulations, relevant degree, excellent communication skills, and strategic thinking in a global context.
  • You will oversee cybersecurity operations, manage incidents, ensure compliance, collaborate with teams, track performance, and lead talent development while fostering a culture of innovation and improvement.

Requirements

  • Minimum 15 years of experience in cybersecurity or IT operations, with at least 5 years in leadership roles in global organizations.
  • Deep understanding of cybersecurity frameworks, tools, and technologies (e.g., SIEM, EDR, threat intelligence platforms, Firewalls, IDPS).
  • Knowledge of regulatory requirements and standards for global banking (e.g., GDPR, FFIEC, NIST, ISO 27001).
  • Bachelor’s or master’s degree in computer science, Information Technology, Cybersecurity, or a related field.
  • Strong leadership and decision-making abilities, with a proven track record of leading diverse, global teams.
  • Excellent communication and presentation skills, capable of articulating complex cybersecurity issues to non-technical stakeholders.
  • Strategic thinker with the ability to translate cybersecurity challenges into actionable business solutions.
  • Flexibility to work in a global, dynamic environment and travel when necessary.
  • Proven ability to manage multiple priorities under pressure and deliver results.

Responsibilities

  • Define and execute the operational strategy for the Global Cyber Area.
  • Oversee daily operations of the cybersecurity function, including risk management, threat intelligence, and vulnerability management.
  • Develop and maintain an operational excellence framework, ensuring scalability, efficiency, and resilience.
  • Lead global cybersecurity incident response operations, coordinating cross-functional teams to mitigate threats and minimize impact.
  • Establish and optimize processes for rapid detection, escalation, and resolution of security incidents.
  • Ensure compliance with regulatory reporting and disclosure requirements for cybersecurity breaches.
  • Act as a key liaison between the cybersecurity team and senior leadership, presenting operational insights and risk assessments.
  • Foster collaboration with external cybersecurity organizations, vendors, and regulators.
  • Key Liaison with Global Supply (Technology Team). Ensure proper engagement, collaboration, and coordination in changes, incidents, and general infrastructure operations.
  • Establish key performance indicators (KPIs) and metrics to track the effectiveness of cybersecurity operations.
  • Ensure consistent documentation of processes, incidents, and compliance-related activities.
  • Build and lead a high-performing global cybersecurity operations team.
  • Drive talent acquisition, retention, and professional development within the Area.
  • Cultivate a culture of accountability, innovation, and continuous improvement.

FAQs

What is the location for the Global Head of Cyber Operations position?

The position is based in Boadilla del Monte, Spain.

What qualifications are required for this role?

A Bachelor's or master's degree in computer science, Information Technology, Cybersecurity, or a related field is required.

How much experience is needed for this position?

A minimum of 15 years of experience in cybersecurity or IT operations, with at least 5 years in leadership roles in global organizations, is required.

What kind of team will I be leading in this role?

You will be building and leading a high-performing global cybersecurity operations team.

What is the focus of the operational strategy for the Global Cyber Area?

The operational strategy focuses on overseeing daily operations, including risk management, threat intelligence, and vulnerability management.

Are there opportunities for professional development?

Yes, there will be opportunities for talent acquisition, retention, and professional development within the area.

What skills are necessary for a successful candidate?

Strong leadership and decision-making abilities, excellent communication and presentation skills, and the ability to think strategically are necessary.

Is knowledge of regulatory requirements important for this job?

Yes, knowledge of regulatory requirements and standards for global banking, such as GDPR, FFIEC, NIST, and ISO 27001, is essential.

Will the role require travel?

Yes, flexibility to travel when necessary is required for this position.

How will performance be monitored in this role?

You will establish key performance indicators (KPIs) and metrics to track the effectiveness of cybersecurity operations.

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Santander

Here to help you prosper

Finance
Industry
10,001+
Employees
1857
Founded Year

Mission & Purpose

Santander is a leading global bank, founded in 1857 and headquartered in Spain, and is one of the largest banks in the world by market capitalisation. It provides a wide range of financial products and services, including personal and corporate banking, wealth management, and insurance. With a strong presence in Europe, Latin America, North America, and Asia, Santander's mission is to help people and businesses prosper by offering customer-centric solutions. Its purpose is to support growth and innovation while fostering responsible banking practices to benefit individuals, businesses, and communities.