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Group Director of Communications & Engagement

  • Job
    Full-time
    Expert Level
  • Norwich, +5

AI generated summary

  • You must be an experienced senior communications leader with a strong NHS/public sector background, strategic and crisis communication skills, digital expertise, and a commitment to NHS values.
  • You will lead communication strategies, manage media and crisis communications, enhance internal engagement, oversee brand development, build a high-performing team, and ensure inclusivity and community impact.

Requirements

  • You will be an experienced senior communications leader with a strong track record at Board or Executive level in the NHS, public sector or a complex private-sector environment.
  • Significant experience in strategic communications, engagement, crisis handling and media relations.
  • Extensive understanding of digital communications, social media and emerging communication technologies.
  • Strong political awareness and the ability to convey complex and sensitive messages to diverse audiences.
  • Experience leading complex teams, managing multiple programmes and working across organisational boundaries.
  • A proactive, inclusive leadership style that inspires trust, confidence and collaboration.
  • A deep commitment to the NHS, our values, and improving the experience of patients, staff and communities.

Responsibilities

  • Lead a Group wide communications and engagement strategy covering internal and external communications, stakeholders, brand and reputation.
  • Provide senior media, public affairs and crisis communications leadership.
  • Strengthen internal communications, workforce engagement and organisational pride.
  • Oversee brand and identity development.
  • Build and lead a high performing communications team.
  • Ensure communications reflect our commitment to inclusion, accessibility and community impact.

FAQs

What is the main responsibility of the Group Director of Communications and Engagement?

The main responsibility is to lead a Group-wide communications and engagement strategy, overseeing internal and external communications, stakeholder engagement, brand and reputation management.

What qualifications are required for this position?

Candidates should have significant experience in strategic communications, engagement, crisis handling, and media relations, preferably at the Board or Executive level within the NHS, public sector, or a complex private-sector environment.

Who will this position report to?

This position will be a member of the Group Executive Team and will report to the Group’s overall leadership structure.

Is experience in digital communications necessary for this role?

Yes, a strong understanding of digital communications, social media, and emerging communication technologies is essential.

What kind of leadership style is expected from the Group Director of Communications and Engagement?

A proactive, inclusive leadership style that inspires trust, confidence, and collaboration is expected.

What opportunities does this role offer?

This role offers the chance to shape the strategic communications and engagement direction of a newly formed Group, build a modern communications function, and work to improve services and enhance visibility locally, regionally, and nationally.

How does this role contribute to the NHS values and community impact?

The role involves ensuring that all communications reflect a commitment to inclusion, accessibility, and positive community impact, as well as improving the experience of patients and staff.

Can I contact someone for more information about the role?

Yes, you can contact Jo Hannam, the Interim Communications Director, at Joanna.hannam@nnuh.nhs.uk for further details or to arrange an informal visit.

Norfolk and Norwich University Hospitals NHS Foundation Trust. #TeamNNUH

Science & Healthcare
Industry
5001-10,000
Employees
2001
Founded Year

Mission & Purpose

Norfolk and Norwich University Hospitals NHS Foundation Trust offers comprehensive healthcare services across Norfolk and Norwich. Their mission is to deliver exceptional, patient-focused care and to advance health through innovation and research. They aim to provide high-quality medical treatment, support community health, and continually improve their services to meet the needs of patients and their families.