Logo of Huzzle

Head of Category - Collectibles

image

eBay

3mo ago

  • Job
    Full-time
    Expert Level
  • Business, Operations & Strategy
    Product
  • London

AI generated summary

  • You must excel in strategic portfolio growth, cross-functional leadership, financial literacy, team mentoring, data analysis, operational execution, and foster empathy for sellers and buyers.
  • You will define growth strategies, manage cross-category initiatives, mentor teams, optimize budgets, oversee campaigns, ensure compliance, and monitor performance metrics.

Requirements

  • Strategic portfolio management and growth planning
  • Cross-functional leadership and alignment
  • Financial and return on investment literacy (incentives, spend optimization)
  • Team leadership and mentoring
  • Data analysis and insight storytelling
  • Operational rigor and execution within the field
  • Seller and buyer empathy

Responsibilities

  • Define and own the growth strategy for your assigned category portfolio (e.g., Collectibles, Fashion, or Luxury).
  • Lead annual and quarterly planning cycles with benchmarks for GMV, retention, and engagement.
  • Identify and develop new category opportunities, bringing to bear buyer and market insights.
  • Coordinate cross-category programming cadence and consistency.
  • Partner with Finance and Incentives teams to optimize budget efficiency and value (target ≥5x GMV return).
  • Manage and mentor a team of Category Managers and Account Specialists.
  • Drive operational excellence through structured goal setting, reviews, and training.
  • Build a culture of accountability, collaboration, and data-driven decision-making.
  • Partner with Business Development to ensure seller pipelines align to portfolio goals.
  • Work with Programming and Marketing to plan and complete high-impact campaigns and tentpoles.
  • Collaborate with Product and PMO to improve category tooling, reporting, and visibility.
  • Align with Trust, Legal, and GCX to ensure category compliance and consistency.
  • Monitor category dashboards (GMV/hr, ASP, retention, incentive return on investment) and course-correct in real time.
  • Lead business reviews (WBR, MBR, QBR) summarizing insights, growth levers, and risks.
  • Identify and scale repeatable programs and guidelines across regions.

FAQs

What is the primary responsibility of the Head of Category - Collectibles?

The primary responsibility is to lead the overall category strategy and execution across multiple L2 verticals within the collectibles category, ensuring category excellence and driving growth.

What qualifications are necessary for this role?

Candidates should have strategic portfolio management skills, cross-functional leadership experience, financial literacy, team leadership capabilities, proficiency in data analysis, and a strong sense of seller and buyer empathy.

How will my performance be monitored in this role?

Your performance will be monitored through category dashboards that track GMV, ASP, retention, and incentive ROI, along with business reviews summarizing insights, growth levers, and risks.

What kind of team will I be managing?

You will be managing a team of Category Managers and Account Specialists, mentoring them and driving operational excellence through structured goal setting and training.

Will there be collaboration with other departments?

Yes, this role requires collaboration with various cross-functional teams, including Business Development, Programming, Marketing, and Product Management, to achieve portfolio goals and enhance category performance.

Is travel expected for this position?

The job description does not specify travel requirements; however, it is likely that occasional travel might be necessary for cross-functional collaboration and leadership engagements.

What kind of growth opportunities can I expect?

You can expect to identify and develop new category opportunities, engage in annual and quarterly planning cycles, and contribute to high-impact campaigns, all of which will support your professional growth within the company.

What is the company culture like at eBay?

eBay promotes a culture of authenticity, collaboration, and data-driven decision-making, emphasizing the importance of unique perspectives and teamwork in creating economic opportunities for all.

What metrics will I be responsible for improving?

You will be responsible for improving metrics such as GMV (Gross Merchandise Volume), ASP (Average Selling Price), retention rates, and the overall value of the category portfolio.

Are there training and development resources available for my team?

Yes, the role includes driving operational excellence through structured reviews and training for your team, supporting their professional development.

We connect people and build communities to create economic opportunity for all.

Technology
Industry
10,001+
Employees
1995
Founded Year

Mission & Purpose

eBay is a globally recognized e-commerce platform that has transformed the way people engage in online buying and selling. With a vast marketplace, eBay connects millions of buyers and sellers worldwide, providing them with a seamless and dynamic platform to trade a wide range of products. The platform empowers individuals and businesses to monetize their assets, expand their reach, and discover unique items. eBay is committed to fostering a sense of community, trust, and convenience, making it easier for entrepreneurs to succeed and customers to find exactly what they're looking for. As a leader in the e-commerce industry, eBay continues to shape the future of online trade, connecting people across borders, and driving economic opportunities on a global scale.