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Head of Engagement - Justice AI Unit (Ref: 18842)

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Ministry of Justice

10d ago

  • Job
    Full-time
    Senior & Expert Level
  • People, HR & Administration
  • London

AI generated summary

  • You must have skills in organizational development, strategic communication, stakeholder management, data interpretation, and experience in AI or digital environments.
  • You will lead engagement strategies, advise on workforce planning, manage the employee lifecycle, enhance team effectiveness, drive communication campaigns, and build senior stakeholder relationships.

Requirements

  • Essential Skills And Experience
  • People lifecycle and organisational development: You have experience improving organisational capability, employee experience and team effectiveness, including workforce planning, recruitment, onboarding, wellbeing, retention and exits.
  • Communications, engagement and campaign delivery: You have experience leading communications, engagement or change campaigns from planning through to delivery and evaluation, working with multiple stakeholders to achieve measurable outcomes.
  • Strategic thinking and judgement: You can understand organisational priorities, identify risks and opportunities, and translate strategic objectives into practical people, engagement and communications activity.
  • Senior communication: You can create clear narratives, communicate confidently with a range of audiences, and produce high-quality advice, messages and engagement products for senior stakeholders.
  • Stakeholder management and influence: You have experience building trusted relationships with senior leaders, HR professionals, delivery teams, technical specialists and wider stakeholders to influence outcomes.
  • Delivery at pace: You can manage multiple priorities, adapt quickly and deliver through others in a fast-moving, ambiguous or high-profile environment.
  • Data and insight: You can interpret qualitative and quantitative data, including engagement insight, staff feedback and participation metrics, to understand impact and improve future activity.
  • AI, digital or transformation context: You have experience working in a digital, data, technology, transformation or AI-focused environment, and can translate technical or strategic priorities for non-specialist audiences.
  • Desirable Skills And Experience
  • Knowledge and application of Ministry of Justice HR policies, workforce planning and capability frameworks.

Responsibilities

  • Own and lead the Justice AI Unit's people enablement, engagement and communications strategy, ensuring it supports delivery of the AI Action Plan for Justice and aligns with the unit's operating model, governance and priorities.
  • Act as a senior adviser to the unit's leadership team on workforce planning, capability requirements, organisational readiness, engagement risks and people related trade-offs, providing clear recommendations in ambiguous or fast-moving circumstances.
  • Lead the unit’s end-to-end employee lifecycle approach, establishing scalable ways to recruit and onboard permanent employees and contractors, support wellbeing and development, strengthen retention and succession planning, and manage transitions and exits so the unit can grow sustainably and deliver at pace.
  • Develop practical tools, guidance and self-service resources that strengthen line management capability, support consistent people processes and improve team effectiveness.
  • Provide visible leadership for an inclusive, high-performing and learning-oriented culture, helping colleagues feel connected to the unit's mission and equipped to contribute effectively.
  • Lead the design, delivery and evaluation of major communications and engagement campaigns that build awareness, participation and confidence in AI adoption across MoJ.
  • Shape clear narratives, messages, events and engagement products that explain the unit's priorities, progress, changes and expectations for specialist and non-specialist audiences.
  • Use qualitative and quantitative insight, including staff feedback, survey results, participation data and performance metrics, to assess impact, identify gaps and drive continuous improvement.
  • Work closely with HR, communications, delivery, policy, and other teams to ensure departmental policy, professional standards and best practice are applied effectively in the unit's context.
  • Build and maintain senior stakeholder relationships across MoJ and wider government, sharing good practice and influencing cross-government approaches to capability, engagement and AI-enabled transformation.

FAQs

What is the job title for this position?

The job title is Head of Engagement - Justice AI Unit (Ref: 18842).

Where is the position based?

The position is based nationally, with potential locations including the East Midlands, East of England, London, North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands, and Yorkshire and the Humber.

What are the key responsibilities of the Head of Engagement?

Key responsibilities include leading the Justice AI Unit's people enablement and engagement strategy, advising the leadership team on workforce planning, managing the employee lifecycle, developing tools and resources for team effectiveness, delivering communications and engagement campaigns, and building senior stakeholder relationships.

Is prior experience in AI required for this role?

No, prior experience in AI is not required, but candidates should be comfortable working in an AI, digital, or transformation context.

What essential skills and experiences are needed for this position?

Essential skills include experience in people lifecycle and organisational development, communications and engagement campaign delivery, strategic thinking, stakeholder management, and data interpretation.

How should candidates submit their application?

Candidates must submit a CV and a Personal Statement, which should outline their experience and address specific criteria from the person specification.

What is the length limit for the Personal Statement?

The Personal Statement should be no more than 500 words.

Will there be an interview process?

Yes, successful candidates will be invited to a virtual panel interview, during which they may be asked to deliver a short presentation.

What Civil Service Success Profiles behaviours will candidates be assessed on?

Candidates will be assessed on Seeing the Big Picture, Communicating and Influencing, and Delivering at Pace.

What is the salary for this position?

The salary for this position is £58,511, with an additional employer contribution of £16,950 towards the Civil Service Defined Benefit Pension scheme.

What benefits are offered in this role?

Benefits include access to learning and development, flexible working options, a supportive working culture, a Civil Service pension, annual leave, public holidays, and season ticket advance options.

Is there a diversity and inclusion policy for this position?

Yes, the Civil Service embraces diversity and promotes equal opportunities, committing to attract and retain talent from various backgrounds.

What nationality requirements apply for this job?

The job is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries, EU nationals with settled or pre-settled status, individuals with limited or indefinite leave to remain, and certain Turkish nationals.

Who can I contact for more information about the job or recruitment process?

You can contact the SSCL Recruitment Enquiries Team at moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk or call 0345 241 5359 for more information.

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Ministry of Justice

We protect & advance the UK's principles of justice, working to deliver a world-class justice system for all.

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