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Head of Program Management

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eBay

11d ago

  • Job
    Full-time
    Expert Level
  • Government & Politics
    Business, Operations & Strategy
  • London

AI generated summary

  • You should have strong program management leadership, global collaboration skills, attention to detail, and an analytical mindset. Proficiency in English; German is a plus.
  • You will lead regulatory programs, collaborate with cross-functional teams, break down requirements into tasks, use data for customer solutions, and support key management and strategy efforts.

Requirements

  • Outstanding program management leadership in corporate, tech, ecommerce, or consulting; experience in customs and cross-border shipping is a plus.
  • Demonstrated capability to manage extensive, intricate, cross-functional initiatives from strategy through implementation.
  • Experience managing senior collaborators globally, with the ability to align diverse teams.
  • Strategic perspective with attention to detail in legal, business, and product requirements.
  • Analytical approach to connect regulatory, operational, and customer perspectives for scalable solutions.
  • Proficiency in English; German is preferred but not required. Based in Berlin, Germany, with 10-20% travel encouraged.

Responsibilities

  • Lead high impact regulatory programs, ensuring flawless execution and minimal disruption to customers and eBay’s operations.
  • Build and implement scalable solutions in collaboration with cross-functional teams to meet evolving regulatory needs.
  • Break down complex regulatory requirements into clear, actionable tasks, ensuring timely and successful customer experiences.
  • Provide strong cross-functional leadership, keeping collaborators informed and engaged to co-create efficient solutions.
  • Use data and market intelligence to build customer-centric solutions, optimizing impact and performance.
  • Support the Director, EU Regulatory in team management, communication, and strategy implementation.

FAQs

What is the primary responsibility of the Head of Program Management at eBay?

The primary responsibility is to lead the delivery of eBay’s regulatory programs, including environmental regulations, from strategy to execution, while ensuring compliance and minimizing disruptions.

What departments will I be collaborating with in this role?

You will collaborate with various functions, including legal, tax, product, marketing, shipping, customer support, and government relations.

Is experience in customs and cross-border shipping required for this position?

While experience in customs and cross-border shipping is a plus, it is not explicitly required.

What skills are important for this role?

Important skills include outstanding program management leadership, the ability to manage extensive cross-functional initiatives, strong analytical capabilities, and proficiency in both English and ideally German.

Will there be any travel involved in this position?

Yes, the position encourages 10-20% travel, primarily in Europe.

How does eBay view diversity and inclusion regarding hiring?

eBay is committed to being an equal opportunity employer and encourages applicants from diverse backgrounds, ensuring no discrimination based on race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability.

What qualities should a candidate possess to lead high-impact regulatory programs?

A candidate should have a strategic perspective, attention to detail, strong leadership capabilities, and the ability to connect regulatory, operational, and customer perspectives.

What phase of program management will the role entail?

The role encompasses the entire program management lifecycle, from strategy development to execution and implementation.

What is eBay’s commitment regarding accessibility?

eBay is committed to ensuring digital accessibility for people with disabilities and provides accommodations when needed.

How does this role contribute to customer experiences at eBay?

This role transforms complex regulatory requirements into actionable programs that enhance customer experiences by ensuring compliance while optimizing business efficiency.

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eBay

We connect people and build communities to create economic opportunity for all.

Technology
Industry
10,001+
Employees
1995
Founded Year

Mission & Purpose

eBay is a globally recognized e-commerce platform that has transformed the way people engage in online buying and selling. With a vast marketplace, eBay connects millions of buyers and sellers worldwide, providing them with a seamless and dynamic platform to trade a wide range of products. The platform empowers individuals and businesses to monetize their assets, expand their reach, and discover unique items. eBay is committed to fostering a sense of community, trust, and convenience, making it easier for entrepreneurs to succeed and customers to find exactly what they're looking for. As a leader in the e-commerce industry, eBay continues to shape the future of online trade, connecting people across borders, and driving economic opportunities on a global scale.