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Health Records Clerk

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Aneurin Bevan University Health Board

21d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Healthcare
  • Newport

AI generated summary

  • You should have strong communication, organizational skills, attention to detail, IT knowledge, previous clerical and customer service experience, and a willingness to learn. Welsh Level 1 desired.
  • You will locate, track, and prep patient records, ensure quality checks, handle enquiries, manage information requests, scan records, and store paper files per retention procedures.

Requirements

  • Excellent Communication skills
  • Excellent Organisational skills
  • Excellent attention to detail
  • Flexibility in working practices
  • The ability to work as a team
  • The ability to work under pressure and to deadline
  • NVQ2 in administration OR basic general education, literate and numerate
  • A willingness to undertake mandatory training and future training as required by the post
  • Knowledge of IT systems
  • Understanding of team working ethos
  • Previous clerical experience or similar
  • Customer service experience
  • Good communication skills
  • Ability to use initiative & meet deadlines
  • Polite & professional telephone manner
  • Ability to work well under pressure
  • Ability to develop good & effective employee relationships
  • Ability to follow instructions
  • Ability to work flexible either as part of a team or using ones initiative to meet the needs of the service
  • Flexible to the needs of the service
  • Demonstrate a commitment to achieving high quality standards of work
  • Willingness to work under direction but also self-starter
  • Welsh speaker (Level 1) or willingness to work towards

Responsibilities

  • Locate, retrieve, and track patient records
  • Prepping patient records in line with Standard Operating procedures
  • Quality checking paper records
  • Dealing with enquiries
  • Maintain professional communication with all disciplines of staff
  • Deal with internal/external requests for information in accordance with data protection
  • Scanning the patient record using the latest technology
  • Quality checking the scanned patient record
  • Storing the paper record in line with retention procedures

FAQs

What are the working hours for the Health Records Clerk position?

The working hours for this position are only on weekends, specifically Saturday and Sunday from 9 AM to 5 PM.

Is this position suitable for candidates with disabilities or neurodiverse individuals?

Yes, we encourage applications from all individuals, including those with protected characteristics such as disabilities and neurodiversity.

Can I apply for this position in Welsh?

Yes, applicants are invited to apply in Welsh, and applications submitted through the medium of Welsh will not be treated less favourably than those made in English.

What support can I receive during the application process?

We are pleased to discuss any reasonable adjustments or support you may need to participate fully in the application and selection process.

Is the ability to speak Welsh a requirement for this position?

The ability to speak Welsh is desirable for this post, but both Welsh and English speakers are welcome to apply.

What qualifications are necessary to apply for this role?

Essential qualifications include an NVQ2 in administration or a basic general education that is literate and numerate.

Does this role provide opportunities for training and development?

Yes, we offer extensive training and development opportunities, including paid mandatory training and professional career pathways.

What type of experience is required for this position?

Previous clerical experience or similar is required. Customer service experience is desirable but not essential.

Will I receive communication about my application via email?

Yes, all recruitment-related correspondence will be sent via the email account you used to apply, so please check your account regularly.

Is this position provided with occupational health support?

Yes, we provide occupational health support to help promote a healthy work-life balance for our employees.

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Aneurin Bevan University Health Board

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers