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Health Records Clerk

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Aneurin Bevan University Health Board

25d ago

  • Job
    Full-time
    Junior Level
  • Healthcare
  • Newport

AI generated summary

  • You need strong communication and organizational skills, attention to detail, flexibility, driving license, NVQ2 in admin or equivalent, IT knowledge, and clerical/customer service experience.
  • You will locate and retrieve patient records, prep and quality check them, handle enquiries, ensure professional communication, manage information requests, scan records, and store physical files per procedures.

Requirements

  • Excellent Communication skills
  • Excellent Organisational skills
  • Excellent attention to detail
  • Flexibility in working practices
  • The ability to work as a team
  • The ability to work under pressure and to deadline
  • Full UK driving licence required, as this role will require you to travel between sites on a daily basis using a health board vehicle.
  • NVQ2 in administration OR basic general education, literate and numerate
  • A willingness to undertake mandatory training and future training as required by the post
  • Knowledge of IT systems
  • Understanding of team working ethos
  • Previous clerical experience or similar
  • Customer service experience
  • Good communication skills
  • Ability to use initiative & meet deadlines
  • Polite & professional telephone manner
  • Ability to work well under pressure
  • Ability to develop good & effective employee relationships
  • Ability to follow instructions
  • Ability to work flexible either as part of a team or using ones initiative to meet the needs of the service
  • Flexible to the needs of the service
  • Demonstrate a commitment to achieving high quality standards of work
  • Willingness to work under direction but also self-starter
  • Welsh speaker (Level 1) or willingness to work towards

Responsibilities

  • Locate, retrieve, and track patient records
  • Prepping patient records in line with Standard Operating procedures
  • Quality checking paper records
  • Dealing with enquiries
  • Maintain professional communication with all disciplines of staff
  • Deal with internal/external requests for information in accordance with data protection
  • Scanning the patient record using the latest technology
  • Quality checking the scanned patient record
  • Storing the paper record in line with retention procedures

FAQs

What qualifications are needed to apply for the Health Records Clerk position?

Essential qualifications include NVQ2 in administration or basic general education, along with being literate and numerate.

Is previous experience required for this role?

Yes, previous clerical experience or similar is essential for this position.

Are there any desirable skills for candidates applying for this role?

Yes, customer service experience and the ability to speak Welsh (Level 1) or a willingness to work towards it are considered desirable.

What are the main duties of a Health Records Clerk?

Key duties include locating, retrieving, and tracking patient records, prepping and quality checking records, dealing with enquiries, and scanning patient records.

Is it necessary to have a driving license for this position?

Yes, a full UK driving license is required as the role involves daily travel between sites using a health board vehicle.

Can I apply for this position if I need reasonable adjustments during the application process?

Yes, you are encouraged to inform the recruiting manager of any adjustments required to facilitate your participation in the application and selection process.

What kind of training opportunities will be available?

The Health Board offers various training and development opportunities, including paid mandatory training, in-house programs, recognized qualifications, and professional career pathways.

Is there a language requirement for this role?

The ability to speak Welsh is desirable, but Welsh and/or English speakers are equally welcome to apply.

How will I be notified if I am shortlisted for the role?

If shortlisted, you will be contacted via the email account you used to apply, so it is important to check that account regularly.

Are flexible working arrangements available for this position?

Yes, Aneurin Bevan University Health Board supports flexible working options to suit your lifestyle.

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Aneurin Bevan University Health Board

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers