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Health Visiting Administration Support

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Aneurin Bevan University Health Board

Nov 14

Applications are closed

  • Job
    Full-time
    Entry & Junior Level
  • People, HR & Administration
    Healthcare

Requirements

  • Knowledge and Training to Vocational Level 2 Or equivalent demonstrable experience
  • Methodical and well organised.
  • Experience of using software packages such as Microsoft Office 365
  • Experience of Working in a busy office environment
  • Ability to work as part of a team and cope with pressure during busy periods
  • Ability to speak Welsh

Responsibilities

  • To act as main point of contact for the team and deal with enquiries and escalate as appropriate.
  • Process incoming mail, ensuring that all urgent correspondence is dealt with promptly.
  • To carry out clerical and administrative support to Health Visiting teams, ensuring the smooth running of the Health Visiting office and clinics.
  • Receive telephone calls and deal with telephone enquiries, communicating and liaising with patients, relatives, and members of the public, as well as other departments and services in a sensitive and tactful manner.
  • To liaise with other departments such as the customer management centre, to arrange works requests such as office moves, costings, IT requests, etc. requested.
  • To assist in organising clinics and make appointments for clients as requested.
  • To access Health Board computer systems such as, CYPRIS and WDS, to obtain and update patient information and ensure that patient records are accurate and up to date.
  • Inputting of child health surveillance and immunisations on to relevant IT systems.
  • Input new births and update Integrated Birth Book.
  • To undertake any other duties commensurate with grade, upon instruction.

FAQs

What is the main purpose of the Health Visiting Administration Support role?

The main purpose of the role is to provide clerical support to Health Visiting Teams within ABHUB, assisting with administrative duties to deliver a preventative service for children and their families.

Is the ability to speak Welsh a requirement for this position?

No, the ability to speak Welsh is desirable, but both English and Welsh speakers are equally welcome to apply.

What types of duties will I be responsible for in this role?

You will be responsible for tasks such as processing incoming mail, organizing clinics, managing appointments, handling enquiries, and maintaining patient records.

What qualifications do I need to apply for this position?

You need to have knowledge and training to Vocational Level 2 or equivalent demonstrable experience.

Are there opportunities for professional development in this role?

Yes, the health board offers extensive training and development opportunities, including in-house programmes, recognized qualifications, and management development programmes.

Will I need to work in a busy environment?

Yes, experience in a busy office environment is desirable, and you will need to be able to cope with pressure during busy periods.

How can I ask for support during the application process?

If you have particular requirements for the application and selection process, you can discuss reasonable adjustments or support needed by contacting the recruiting manager or the Aneurin Bevan University Health Board recruitment team.

How do I stay updated on my application status?

You should regularly check the email account you used to apply, as all recruitment-related correspondence will be sent there.

Is this role part of a flexible working arrangement?

Yes, Aneurin Bevan University Health Board supports flexible working to promote a healthy work-life balance.

Can this vacancy be closed earlier than the advertised deadline?

Yes, the vacancy may be closed at any time, so early applications are encouraged for consideration.

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Aneurin Bevan University Health Board

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers