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  • Job
    Full-time
    Entry, Junior & Mid Level
  • Healthcare

AI generated summary

  • You should be dynamic, supportive, and experienced, with strong communication skills, a caring approach, and commitment to confidentiality and patient feedback in a healthcare setting.
  • You will provide compassionate care, maintain a clean environment, ensure confidentiality, and use feedback to enhance patient experiences while respecting dignity and privacy.

Requirements

  • We are looking for a dynamic supportive experienced individual to join the Medical Outpatient Team in a Healthcare Assistant role.
  • The post holder will welcome patients into the department and record any observations/ interventions required prior to their outpatient appointment.
  • The post holder will also support with reception cover in the absence of the regular receptionist.
  • The department is located in suite 4 and is open Monday - Friday 08:00 - 17:30
  • Contributes To The Delivery Of Outstanding Patient Care By
  • Demonstrating a caring approach to patients and relatives who attend the department and ensure
  • that dignity and respect are maintained at all times.
  • Maintaining a clean safe environment for our patients to receive care in.
  • Ensuring confidentiality is maintained at all times.
  • Using patient/carers feedback to implement improvements that positively impact their care

Responsibilities

  • Contributes To The Delivery Of Outstanding Patient Care By
  • Demonstrating a caring approach to patients and relatives who attend the department and ensure
  • that dignity and respect are maintained at all times.
  • Maintaining a clean safe environment for our patients to receive care in.
  • Ensuring confidentiality is maintained at all times.
  • Using patient/carers feedback to implement improvements that positively impact their care

FAQs

What are the working hours for the Healthcare Assistant position?

The working hours are Monday to Friday, from 08:00 to 17:30.

What responsibilities does the Healthcare Assistant have?

The Healthcare Assistant will welcome patients, record observations/interventions prior to their appointments, and provide reception cover in the absence of the regular receptionist.

Is previous experience required for this role?

Yes, we are looking for a dynamic and supportive individual with prior experience in a healthcare setting.

How does this role contribute to patient care?

The Healthcare Assistant contributes by demonstrating a caring approach, maintaining a clean and safe environment, ensuring confidentiality, and using patient feedback to implement care improvements.

Where is the Medical Outpatient department located?

The department is located in Suite 4.

Who can I contact for further details or informal visits regarding this position?

You can contact Sally Chadwick, the Ward Leader, via email at sally.chadwick1@nhs.net or by telephone at 01246514649.

What is the vision and mission of the department?

The vision is to provide exceptional patient care by exceptional people, and the mission is to bring together our people, communities, and partners to provide patient care we can all be proud of.

How important is patient confidentiality in this role?

Maintaining confidentiality is crucial and should be upheld at all times in this role.

We have more than 4,500 colleagues providing exceptional patient care to 400k people in North Derbyshire. #TeamCRH

Science & Healthcare
Industry
1001-5000
Employees
1984
Founded Year

Mission & Purpose

Chesterfield Royal Hospital NHS Foundation Trust provides a wide range of acute and elective healthcare services to the people of Chesterfield and surrounding areas. Their mission is to deliver excellent, patient-centered care that improves health outcomes and quality of life. The Trust’s purpose is to ensure accessible, high-quality healthcare services that meet the needs of their community with compassion and professionalism.