FAQs
What is the job title for the position advertised?
The job title is Healthcare Assistant in the Emergency Department at The Royal Shrewsbury Hospital.
Is this position full-time or part-time?
Both full-time and part-time positions are available.
What qualities are you looking for in candidates?
We are looking for candidates who are caring, compassionate, and possess strong communication and observation skills.
What are the main duties of the Healthcare Assistant?
The main duties include supporting patients with hygiene needs, accurately undertaking and recording patient observations, escorting patients between wards and departments, and moving patients safely using manual handling techniques.
Is experience required for this role?
While previous experience in a healthcare setting is beneficial, strong candidates with a caring disposition and a willingness to learn are encouraged to apply.
What kind of training will be provided?
We offer a robust training program facilitated by Clinical Nurse Educators, including formal Royal College Nursing - Emergency Nurse Competency based assessments with accreditation.
Will the Healthcare Assistant need to work flexible hours?
Yes, candidates must be flexible and available to work days, nights, and weekends to meet the service's needs.
What is the guiding principle of the Trust?
The guiding principle of the Trust is “Putting Patients First,” focusing on providing the best care and experience for patients.
Is there an opportunity for professional development?
Yes, there are opportunities for professional development, including training and education support within a friendly and supportive working environment.
What changes are happening at the Royal Shrewsbury Hospital's Emergency Department?
The Emergency Department is undergoing a significant refurbishment, which includes an extension to the majors area, a new ambulance receiving area, and a dedicated paediatric area, among other improvements.

