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Healthcare Assistant - Accident and Emergency

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The Shrewsbury and Telford Hospital NHS Trust

Jun 24

  • Job
    Full-time
    Entry Level
  • Healthcare
  • London

AI generated summary

  • You must demonstrate good communication skills, teamwork, flexibility for varied shifts, and kindness while respecting patients' individual needs.
  • You will assist nurses with patient care, support daily needs, check health info, maintain cleanliness, manage admin tasks, and uphold communication, kindness, and safety protocols.

Requirements

  • You must have good communication skills and be able to work well as part of a team.
  • You must be flexible in your approach as you will be required to work days, nights and weekends to meet the needs of the service.
  • Good communication, kindness and respect for patients and their individual needs are essential.

Responsibilities

  • This role supports registered nurses in providing safe and caring support to patients.
  • It involves helping patients with everyday needs such as washing, eating, drinking and moving safely.
  • You will check and record basic health information and report any concerns to a nurse.
  • The job includes keeping the ward clean, tidy and well-organised, and helping with basic admin tasks.
  • You will work flexibly across different wards and follow all training, policies and safety rules.
  • Good communication, kindness and respect for patients and their individual needs are essential.

FAQs

What types of positions are available for the Healthcare Assistant role?

Both full-time and part-time positions are available for the Healthcare Assistant role in the Emergency Department at The Royal Shrewsbury Hospital.

What qualifications or experience do I need to apply for this position?

While specific qualifications are not listed in the job description, you should possess strong communication and observation skills, along with a compassionate and caring demeanor to deliver excellent patient-focused care.

What are the main duties of a Healthcare Assistant in the Emergency Department?

The main duties include supporting registered nurses, assisting patients with everyday needs, checking and recording basic health information, keeping the ward clean and organized, and helping with basic admin tasks.

Are there any specific working hours expected for this role?

Yes, you must be flexible in your approach as the role requires working days, nights, and weekends to meet the needs of the service.

What kind of training and support can I expect if I join the team?

The organization offers a strong commitment to teaching and education, along with a friendly and supportive working environment.

How does the organization uphold its commitment to compassionate care?

The organization emphasizes compassion through actions, effective communication, and respecting the individual needs and circumstances of patients and colleagues.

What values should I demonstrate as part of this team?

You are expected to demonstrate compassion, effective communication, attentiveness, patience, and understanding towards patients and their individual needs.

Is experience in a healthcare setting required?

The job description does not specify that prior experience is required, but relevant experience in a healthcare setting may be beneficial.

Where can I find more detailed information about the job responsibilities?

For full duties and responsibilities, please refer to the attached document titled Candidate Job Pack.

Does this position involve teamwork?

Yes, the ability to work well as part of a team is essential for this role.

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The Shrewsbury and Telford Hospital NHS Trust

Science & Healthcare
Industry
5001-10,000
Employees

Mission & Purpose

The Shrewsbury and Telford Hospital NHS Trust is the main provider of acute hospital services for half a million people in Shropshire, Telford & Wrekin and mid Wales. The Trust runs the Princess Royal Hospital in Telford and the Royal Shrewsbury Hospital in Shrewsbury.