FAQs
What is the main focus of the Healthcare Assistant position on the Acute Floor?
The main focus of the Healthcare Assistant position is to support registered nurses in providing safe and caring assistance to patients, helping them with everyday needs and recording basic health information.
Is prior experience required for this role?
No prior experience is required, as the position includes a robust training programme, including a 2-week academy Healthcare programme for those new to the role.
Will I have the opportunity for career progression?
Yes, the role offers further training and education to help you progress your career within the organization.
Is flexible working available for this position?
No, there is very limited availability in flexible working for this position.
What essential skills are required for a Healthcare Assistant?
Essential skills include good communication, a caring nature, kindness, and respect for patients and their individual needs.
What kind of tasks will I be responsible for as a Healthcare Assistant?
As a Healthcare Assistant, you will help patients with everyday needs, check and record basic health information, keep the ward clean and organized, and assist with basic admin tasks.
What is the "Poppy’s Promise Commitment"?
"Poppy’s Promise Commitment" emphasizes the importance of compassionate care and requires all staff to treat patients, families, and colleagues with dignity, empathy, and respect.
Where will I primarily be working as a Healthcare Assistant?
You will primarily work on the Acute Medical floor, mostly on the AAU or AMU, but may also require work on 22SS or SDEC.
How does the organization value effective communication?
The organization values effective communication as central to safe and high-quality healthcare, expecting staff to actively listen, explain information clearly, and respond to concerns with patience and understanding.
What should I refer to for full details on duties and responsibilities?
For full duties and responsibilities, you should refer to the attached document titled "Candidate Job Pack."