FAQs
What is the role of a Healthcare Support Worker in NHS Ayrshire and Arran?
The Healthcare Support Worker will work within the ophthalmology and macular services in the out-patient departments, assisting in consultant-led and nurse-led clinics, as well as the intravitreal injection service and other ophthalmological procedures.
What qualifications are required for this position?
The position requires an SVQ3 in a healthcare-related subject or equivalent knowledge gained through relevant experience, on-the-job training, or short courses.
How many hours per week will I be expected to work?
The role requires 37 hours of work per week.
Is a driving license required for this job?
Yes, a full UK driving license and car ownership are essential for this role.
When will the working hours for NHS staff change?
From 1 April 2024, the full-time working week will reduce from 37.5 to 37 hours; however, if the department cannot accommodate this change safely immediately, you may be required to continue working 37.5 hours per week until it is feasible.
How can I contact someone for more information about this position?
You can contact Allison Mclaughlin, Charge Nurse Ophthalmology, at Tel 01292 610555, extension 16973, or via email at allison.mclaughlin@aapct.scot.nhs.uk.
What should I submit when applying for this position?
You should complete the application process on JobTrain. Do not upload a CV, as it will not be used for shortlisting purposes.
Can I amend my application after submission?
No, once you have submitted your application form, you will be unable to make any amendments.
How will I receive updates regarding my application?
Correspondence regarding your application will be conducted via email, so it is important to ensure your email address is entered accurately and to check your email regularly, including junk folders.
Are there specific browser recommendations for using JobTrain?
Yes, it is recommended to use "Google Chrome" or "Microsoft Edge" when using JobTrain for a better experience.

