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Healthcare Support Worker - Outpatients, Newton Abbot Hospital

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Torbay and South Devon NHS Foundation Trust

7d ago

  • Job
    Full-time
    Entry Level
  • Healthcare

AI generated summary

  • You must provide safe patient care, perform clinical tasks like cannulation and ECGs, take vital signs, support teams, and follow protocols under nursing supervision.
  • You will ensure patient safety, perform clinical tasks like cannulation and ECGs, support patients, liaise with the MDT, and follow protocols under nurse supervision.

Requirements

  • Working clinically to ensure the safety and quality of the care given to your designated patients, under the indirect supervision of a registered nurse/practitioner
  • Undertaking the following, but not restricted to, clinical tasks competently and efficiently:
  • Cannulation and Venepuncture
  • Conducting ECG’s
  • Preparation of equipment for various clinics
  • Decontamination of equipment within specific guidelines following procedures
  • Provide support to patients as a chaperone during personal and invasive procedures
  • Competently taking and interpreting Vital signs on adults
  • Able to make appropriate referrals to Adult and Child Safeguarding teams
  • Supporting and working with colleagues during the shift
  • Liaising with the wider MDT to maintain safety
  • Helping to facilitate the development of the service as part of the wider team
  • To participate in discussions and projects that will benefit the team, the patients and the ward as a whole
  • Working under guidance and in conjunction with the senior nursing team and the Matron
  • Following the Trust’s Policies and Protocols to ensure the safety of the department

Responsibilities

  • Working clinically to ensure the safety and quality of the care given to your designated patients, under the indirect supervision of a registered nurse/practitioner
  • Undertaking the following, but not restricted to, clinical tasks competently and efficiently:
  • Cannulation and Venepuncture
  • Conducting ECG’s
  • Preparation of equipment for various clinics
  • Decontamination of equipment within specific guidelines following procedures
  • Provide support to patients as a chaperone during personal and invasive procedures
  • Competently taking and interpreting Vital signs on adults
  • Able to make appropriate referrals to Adult and Child Safeguarding teams
  • Supporting and working with colleagues during the shift
  • Liaising with the wider MDT to maintain safety
  • Helping to facilitate the development of the service as part of the wider team
  • To participate in discussions and projects that will benefit the team, the patients and the ward as a whole
  • Working under guidance and in conjunction with the senior nursing team and the Matron
  • Following the Trust’s Policies and Protocols to ensure the safety of the department

FAQs

What is the primary role of a Healthcare Support Worker in the Outpatients Department?

The primary role is to provide clinical support to various clinics, ensuring the safety and quality of care for designated patients under the indirect supervision of a registered nurse or practitioner.

What are some specific clinical tasks that a Healthcare Support Worker might perform?

The tasks include cannulation and venepuncture, conducting ECGs, preparing equipment for clinics, decontaminating equipment, supporting patients as a chaperone during procedures, and taking and interpreting vital signs.

What kind of training and development opportunities are available for this role?

Healthcare Support Workers will receive in-house training, external course opportunities, regular supervision, and appraisals to support their professional development.

How does the Outpatients Department ensure a healthy work/life balance for its employees?

The team promotes a flexible work environment and provides a comprehensive benefits package that includes generous holiday entitlement and other staff-friendly policies.

Are there opportunities for career progression within this role?

Yes, there are career development and training opportunities available to support employees in advancing their careers.

What benefits are included for employees working in the Outpatients Department?

Benefits include access to the NHS Pension Scheme, childcare at the day nursery, generous holiday entitlement, staff discounts, and a 24-hour employee support helpline.

Who can I contact for further details or informal visits?

You can contact Mandy Ward, Senior Sister/Unit Manager, at mandy.ward13@nhs.net or telephone 01803656108 for further information.

Is the Outpatients Department part of a larger team or healthcare network?

Yes, the department works in an integrated way with allied health care professionals within the locality and promotes teamwork among colleagues.

What is the importance of the Patient Record System, EPIC, for this role?

The rollout of the new Patient Record System, EPIC, represents an exciting operational change and aims to improve patient care and clinical processes within the Trust.

What qualities are valued in employees at the Outpatients Department?

The team values caring, commitment, inclusiveness, focus on quality, innovative thinking, and a passion for working closely with patients to address their needs.

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Torbay and South Devon NHS Foundation Trust

Better health and care for all

Science & Healthcare
Industry
5001-10,000
Employees
1948
Founded Year

Mission & Purpose

Torbay and South Devon NHS Foundation Trust is a healthcare organisation in the UK that provides a wide range of medical and community services. This includes hospital care, community health services, adult social care, and mental health support across Torbay and South Devon. The Trust's mission is to deliver high-quality, compassionate care, ensuring patients and their families receive seamless, integrated support. Their purpose is to improve the health and well-being of the local community by offering personalised, patient-centred care.