FAQs
What is the work schedule for the Hospitality Assistant position?
The Hospitality Assistant position is full-time with a schedule of 40 hours per week, primarily working days from Monday to Friday.
What are the key responsibilities of a Hospitality Assistant?
Key responsibilities include greeting and looking after guests, serving customers seamlessly, being knowledgeable about the menu, maintaining a positive brand image, and complying with Food Handling & Hygiene standards as well as Health & Safety regulations.
What qualifications or traits are we looking for in an ideal candidate?
The ideal candidate should have a passion for delivering outstanding service, excellent communication skills, the ability to work under pressure, take initiative, and be a great team player.
Are there benefits offered to employees?
Yes, employees enjoy benefits including operational training and development, life assurance, personal development opportunities, a wellbeing strategy, social events, a holiday purchase scheme, and access to discount vouchers.
What career development opportunities are available for Hospitality Assistants?
We offer great operational training and personal development opportunities to help our employees progress within the company.
Is industry experience required for this position?
While experience in hospitality is beneficial, a strong passion for service and willingness to learn are equally important.
What company culture can I expect at CH&CO?
CH&CO fosters an inclusive environment that respects and celebrates diversity, ensuring that every individual feels valued and empowered to reach their full potential.
How does CH&CO recognize and reward its employees?
We celebrate and recognize employees who go above and beyond in their roles, acknowledging outstanding service and contributions to the team.
Do I need specific qualifications in food handling or hygiene?
While specific qualifications may not be mandatory, compliance with Food Handling & Hygiene standards is required for this role.
Is there any support for employee wellbeing?
Yes, we have implemented a great wellbeing strategy, which includes access to our Employee Assistance Programme for support.