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Hospitality Operations Manager - Monday - Friday

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Apple

2d ago

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • London

AI generated summary

  • You must manage hospitality operations, control budgets, ensure compliance, engage customers, train staff, maintain hygiene, and drive business growth while upholding service standards.
  • You will manage hospitality operations, ensure compliance with regulations, train and motivate your team, forecast profits, maintain service standards, and seek new business opportunities.

Requirements

  • We are looking for a Hospitality Operations Manager to work with us at a B&I site in Canary Wharf.
  • Location: E14 5EY
  • Salary: £42,000 per annum
  • Working Pattern: 40 hours per week, Monday- Friday
  • To organise and control all aspects of the hospitality catering operation in line with the strategic plan for growth and profitability of the business
  • To manage and control all aspects of the business within budgetary guidelines and to comply with the client, company and statutory regulations
  • To be proactive in the engagement of customers and adapting the offer to suit their needs providing an opportunity to maximise revenue
  • To develop and train a highly motivated team who put our customers first and deliver the contractual requirements
  • To forecast your business areas highlighting risks on profit targets to your manager and to share success to other business groups to maximise the group profitability
  • To ensure all company and statutory regulations pertaining to health & safety, hygiene & fire are adhered to at all times.
  • To ensure a standard of personal and general cleanliness and hygiene as to comply with company and statutory regulations
  • To ensure your team wears the correct standard of dress or uniform at all times
  • To promote the Health and Wellbeing of your staff
  • To ensure that all company and client contracts are acted upon in the manner which best serves the company interests
  • To prepare information on financial and operational performance and activity relating to hospitality department when and where requested
  • To maintain a happy and helpful manner and attitude throughout your working hours
  • To ensure only recognised company procedures as outlined in the company manuals are in place at the unit.
  • To actively seek new business and to support the continued improvement of the overall service delivery within the account
  • To ensure the production of food to the highest quality and service standards using current trends in cooking techniques and new commodities and to develop and progress the business in line with high street trends
  • To plan, and coordinate your direct reports to ensure that the service delivery is of the highest standard each day

Responsibilities

  • To organise and control all aspects of the hospitality catering operation in line with the strategic plan for growth and profitability of the business
  • To manage and control all aspects of the business within budgetary guidelines and to comply with the client, company and statutory regulations
  • To be proactive in the engagement of customers and adapting the offer to suit their needs providing an opportunity to maximise revenue
  • To develop and train a highly motivated team who put our customers first and deliver the contractual requirements
  • To forecast your business areas highlighting risks on profit targets to your manager and to share success to other business groups to maximise the group profitability
  • To ensure all company and statutory regulations pertaining to health & safety, hygiene & fire are adhered to at all times
  • To ensure a standard of personal and general cleanliness and hygiene as to comply with company and statutory regulations
  • To ensure your team wears the correct standard of dress or uniform at all times
  • To promote the Health and Wellbeing of your staff
  • To ensure that all company and client contracts are acted upon in the manner which best serves the company interests
  • To prepare information on financial and operational performance and activity relating to hospitality department when and where requested
  • To maintain a happy and helpful manner and attitude throughout your working hours
  • To ensure only recognised company procedures as outlined in the company manuals are in place at the unit
  • To actively seek new business and to support the continued improvement of the overall service delivery within the account
  • To ensure the production of food to the highest quality and service standards using current trends in cooking techniques and new commodities and to develop and progress the business in line with high street trends
  • To plan, and coordinate your direct reports to ensure that the service delivery is of the highest standard each day

FAQs

What are the working hours for the Hospitality Operations Manager position?

The working hours are 40 hours per week, Monday to Friday.

Where is the job location for the Hospitality Operations Manager?

The job location is in Canary Wharf, E14 5EY.

What is the salary for the Hospitality Operations Manager role?

The salary for this position is £42,000 per annum.

What are the key responsibilities of the Hospitality Operations Manager?

The key responsibilities include organizing and controlling all aspects of the hospitality catering operation, managing budgetary guidelines, engaging with customers, developing and training the team, and ensuring compliance with health & safety regulations.

What kind of team management is expected in this role?

The role requires developing and training a highly motivated team that prioritizes customer service and delivers contractual requirements.

Are there any benefits offered with this position?

Yes, benefits include personal development opportunities, life assurance, a pension scheme, holiday allowance, healthcare support, eye care, and various employee assistance programs, among others.

Is there potential for professional development in this role?

Yes, personal development and training opportunities will be provided to support your growth.

Does the company have a strategy for employee wellbeing?

Yes, there is a great wellbeing strategy, which includes access to an Employee Assistance Programme, mental health consultations, and various health support services.

Are there any social events organized for employees?

Yes, regular social events and communication with leaders are part of the company culture.

Is there a recognition program for employees at Vacherin?

Yes, there are recognition schemes, people awards, and long service awards to celebrate achievements and loyalty.

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Apple

Technology
Industry
10,001+
Employees
1976
Founded Year

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