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Improvement & Development Manager

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Manchester University NHS Foundation Trust

7d ago

  • Job
    Full-time
    Senior Level
  • Healthcare
    Business, Operations & Strategy
  • Manchester

AI generated summary

  • You must be driven and adaptable, with experience in leading change, strong communication skills, and a balance of people and process understanding, motivated by practical results and team development.
  • You will lead projects, facilitate workshops, translate strategies into plans, analyze data, promote innovative approaches, and collaborate with teams to drive improvements in patient care and staff wellbeing.

Requirements

  • Driven and adaptable Improvement and Development Manager
  • Experience in leading improvement or change activity
  • Confident working independently on programmes that require judgement, organisation and resilience
  • Ability to communicate with credibility, presenting complex ideas or facilitating discussions
  • Curious, quick to learn, and comfortable navigating shifting priorities
  • Understanding of both the people side and the process side of improvement work
  • Motivated by seeing practical results
  • Caring about helping people do their best work and creating conditions for positive, sustainable development across teams

Responsibilities

  • In this role, you’ll play a key role in our transformation activity turning organisational priorities into practical plans and real progress.
  • You’ll work with autonomy, often leading key projects end‑to‑end, and creating the clarity and momentum needed to move complex pieces of work forward.
  • Your day could involve facilitating a workshop, translating strategic aims into a delivery plan, unpacking insights from staff feedback, or helping colleagues understand and adopt new ways of working.
  • You’ll be someone who naturally builds trust, brings people together and helps them make sense of change.
  • You’ll use data and insight to inform your decisions, but you’ll also draw on curiosity, creativity and sound judgement to find solutions when things are ambiguous.
  • You’ll enjoy working at pace and will take pride in producing high‑quality outputs whether that’s a project plan, a report for senior leaders, or a simple tool that makes work easier for colleagues.
  • You’ll also champion innovative approaches, including the thoughtful use of AI, to enhance productivity and support smarter working.
  • You’ll thrive here if you enjoy making sense of complexity and turning it into something clear, actionable and engaging.
  • You’re someone who brings others with you through change not by pushing direction, but by listening, involving and shaping work collaboratively.
  • You’ll communicate with credibility, whether you’re presenting complex ideas or facilitating a room of diverse colleagues.
  • You’ll be curious, quick to learn, and comfortable navigating shifting priorities.
  • You understand both the people side and the process side of improvement work, and you’re motivated by seeing practical results.
  • Above all, you care about helping people do their best work and creating the conditions for positive, sustainable development across teams.
  • You will play a pivotal part in supporting our operational excellence and strategic ambitions.
  • You’ll work collaboratively with clinical and non-clinical teams, driving improvements that enhance patient experience, staff wellbeing, and service efficiency across the Trust.
  • You’ll have access to professional development, digital tools and opportunities to contribute to transformational projects that shape the future of healthcare delivery.
  • Join us and help shape the future of our Trust—make a real difference to our teams, our services, and our communities, and fundamentally, our patients.

FAQs

What is the main responsibility of the Improvement & Development Manager?

The main responsibility of the Improvement & Development Manager is to deliver meaningful improvements and transformational change within the organization by turning strategic priorities into practical plans and driving key projects.

Is prior experience in change management required for this role?

Yes, candidates are expected to have a background in leading improvement or change activity, and should feel confident working independently on relevant programs.

What skills are important for this position?

Important skills for this position include strong communication, organization, creativity, resilience, data analysis, and the ability to navigate complexity and ambiguity effectively.

How does this role contribute to the patient experience?

This role contributes to the patient experience by driving improvements that enhance service efficiency, staff wellbeing, and overall care delivery across the Trust.

What kind of environment does Manchester University NHS Foundation Trust provide?

Manchester University NHS Foundation Trust offers a dynamic and inclusive environment where leadership, ideas, and expertise are valued, along with access to professional development and digital tools.

Who can I contact for more information about the role?

For more information about the role, you can contact Hailey McGlynn, the Head of Organisational Improvement, at hailey.mcglynn@healthinnovationmanchester.com.

Will I have the opportunity to use innovative approaches, including AI, in this role?

Yes, you are encouraged to champion innovative approaches, including the thoughtful use of AI, to enhance productivity and support smarter working within the organization.

Does the role require working with both clinical and non-clinical teams?

Yes, the role requires collaboration with both clinical and non-clinical teams to drive improvements and achieve the Trust's strategic ambitions.

Is there a focus on professional development in this job?

Yes, there is a strong emphasis on supporting professional growth and wellbeing as part of the organization's commitment to the success of its workforce.

What are some tasks I might perform in a typical day in this role?

Typical tasks may include facilitating workshops, translating strategic aims into delivery plans, unpacking insights from staff feedback, and helping colleagues adopt new ways of working.

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Manchester University NHS Foundation Trust

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Manchester University NHS Foundation Trust (MFT) is one of the largest acute Trusts in the UK, employing over 20,000 staff. We are responsible for running a family of nine hospitals across six separate sites, providing a wide range of services from comprehensive local general hospital care through to highly specialised regional and national services. We are the main provider of hospital care to approximately 750,000 people in Manchester and Trafford and the single biggest provider of specialised services in the North West of England. We are also the lead provider for a significant number of specialised services including Breast Care, Vascular, Cardiac, Respiratory, Urology Cancer, Paediatrics, Women’s Services, Ophthalmology and Genomic Medicine.