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Improvement Programme Manager

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NHS

1mo ago

  • Job
    Full-time
    Senior Level
  • London

AI generated summary

  • You need experience in programme management, improvement methodologies, data analysis, stakeholder collaboration, line and matrix management, and the ability to implement strategic improvement programs.
  • You will lead urgent care improvement workstreams, collaborate with teams, manage projects, implement evidence-based solutions, and provide strategic updates while fostering a culture of improvement.

Requirements

  • You will bring experience in programme management, improvement methodologies and data analysis as well as excellent stakeholder management and collaboration skills.
  • You will have both line management responsibilities and informal matrix management responsibilities and will have a proven and credible management approach.
  • The postholder will typically work on one improvement programme aligned to the Trust’s strategic priorities e.g. Urgent and Emergency Care, Elective Care and / or complex thematic areas relating to the Trust’s efficiency priorities.
  • The postholder will support with the design and implementation of improvement programmes and efficiency schemes that deliver evidence-based solutions to our strategic priorities.
  • This includes developing and delivering project and programme plans, designing and delivering projects using agreed improvement methodologies, risk management, budgets, business cases and benefits realisation plans.
  • The postholder will provide updates and high-level communication at a strategic level to governance groups and stakeholders.
  • They will also develop plans to integrate programme outcomes into business as usual.
  • The postholder will support the delivery of training in agreed methodologies to staff and patients.
  • Our People Are Our Greatest Asset.
  • When We Feel Supported And Happy At Work, This Positivity Reaches Those Very People We Are Here For, The Patients.
  • Engaged Employees Perform At Their Best And Our Equality, Diversity & Inclusion (EDI) Initiatives Contribute To Cultivate a Culture Of Engagement.
  • We Have Four Staff Networks, a Corporate EDI Team And a Suite Of Programmes And Events Which Aim To Insert The 5 Aspirations.
  • Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development.
  • Widening access (anchor institution) and employability.
  • Improving the experience of staff with disability.
  • Improving the EDI literacy and confidence of trust staff through training and development.
  • Making equalities mainstream.

Responsibilities

  • You would initially join our urgent and emergency care improvement programme and would lead workstreams focusing on delivering length of stay improvements across both of our hospitals.
  • Hosted in the Improvement Delivery Team you would matrix work with operational and clinical colleagues both within LGT and across our place-based systems to provide hands on support to improve pathways and outcomes for patients.
  • The Programme Manager will provide leadership to support the delivery of the improvement and efficiency portfolios, embedding a culture of improvement by building improvement, project and change management capability and capacity.
  • The postholder will typically work on one improvement programme aligned to the Trust’s strategic priorities e.g. Urgent and Emergency Care, Elective Care and / or complex thematic areas relating to the Trust’s efficiency priorities.
  • They will sometimes work as part of a wider programme team and sometimes work autonomously, reporting into a Programme Director / Senior Responsible Officer in a matrix working arrangement.
  • The postholder will support with the design and implementation of improvement programmes and efficiency schemes that deliver evidence-based solutions to our strategic priorities.
  • This includes developing and delivering project and programme plans, designing and delivering projects using agreed improvement methodologies, risk management, budgets, business cases and benefits realisation plans.
  • The postholder will provide updates and high-level communication at a strategic level to governance groups and stakeholders.
  • They will also develop plans to integrate programme outcomes into business as usual.
  • The postholder will support the delivery of training in agreed methodologies to staff and patients.

FAQs

What is the duration of the Improvement Programme Manager position?

The position is for one year, providing cover for a maternity leave.

What areas will the Improvement Programme Manager primarily focus on?

The primary focus will be on the urgent and emergency care improvement programme, specifically delivering length of stay improvements across both hospitals.

What skills and experience are required for the Improvement Programme Manager role?

Candidates should have experience in programme management, improvement methodologies, data analysis, stakeholder management, and collaboration skills.

Will the Improvement Programme Manager have line management responsibilities?

Yes, the Improvement Programme Manager will have both line management and informal matrix management responsibilities.

What types of initiatives will the Programme Manager be involved in besides urgent and emergency care?

The Programme Manager will be involved in various improvement initiatives across the Improvement Delivery Team and may deliver training, respond to ad-hoc requests, and support a culture of continuous improvement.

What are the strategic priorities aligned with this role?

The strategic priorities include Urgent and Emergency Care, Elective Care, and complex thematic areas related to the Trust’s efficiency priorities.

What will the Programme Manager be responsible for in relation to project management?

The Programme Manager will develop and deliver project and programme plans, manage risks, develop budgets, prepare business cases, and create benefits realization plans.

How will the Programme Manager communicate updates to stakeholders?

The Programme Manager will provide high-level communication and updates to governance groups and stakeholders.

Is there a focus on Equality, Diversity, and Inclusion (EDI) in this role?

Yes, there is a strong focus on EDI initiatives, aiming to improve representation, widen access, improve staff experiences, and enhance EDI literacy within the organization.

Who can I contact for further details or to arrange an informal visit?

You can contact Amy Wigley, the Senior Improvement Programme Manager, at amy.wigley@nhs.net or call 0208 333 3000.

We lead and support the NHS in England to deliver improved care for patients.

Science & Healthcare
Industry
5001-10,000
Employees
2012
Founded Year

Mission & Purpose

NHS England is the national health service of England, responsible for overseeing the delivery of healthcare services and improving the health and well-being of the population. Their focus is on ensuring high-quality, accessible, and equitable healthcare for all individuals in England. NHS England works collaboratively with healthcare providers, professionals, and stakeholders to shape and implement policies, strategies, and initiatives that promote better health outcomes and address the healthcare needs of the population. They aim to continuously improve the healthcare system, enhance patient experiences, and support the delivery of efficient and effective healthcare services across the country.