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ITG Digital Working - Global Quality Assurance Engineer (MITP)

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BNP Paribas

Oct 4, 2024

  • Job
    Full-time
    Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Madrid

AI generated summary

  • You need 5+ years in platform testing within a large tech organization, advanced SCCM, scripting, Windows OS, Active Directory, QA methodologies, ITIL knowledge, and strong attention to detail.
  • You will ensure quality control and testing for infrastructure, collaborate with teams on projects, maintain testing facilities, and document ITSM processes while supporting global operations.

Requirements

  • Experience
  • Experience of operating in a Platform Testing role in a large scaled organization reliant on technology to deliver their business functions.
  • Technical experience of infrastructure for Windows Desktop products, Active Directory, SCCM, scripting technologies, web technologies and desktop platform technologies: at design, implementation and management levels.
  • Business analyst or similar skills/knowledge that can be utilized in order to elicit, analyze, gather and validate information regarding internal key IT systems, as to enable high quality, accurate and targeted management of desktop devices.
  • Technology awareness/knowledge gained from a technology background, through technology related qualifications or equivalent experience gained from working in a technology environment.
  • Must be able to work independently, exercising good judgment when prioritizing multiple tasks.
  • Languages
  • High English spoken and written fluent (B2/C).
  • Skills
  • Advanced Microsoft SCCM Configuration Manager (2007 and CB) effectively and understand the product flow encompassing software packaging, patch management and operating system deployment at architectural level.
  • Advanced PowerShell and VBS Scripting to automate processes.
  • Advance Windows 7 and 10 operating system architecture, configuration and support.
  • Advance Microsoft Active Directory and Group Policy Objects (GPO).
  • Advance Quality Assurance methodologies.
  • Advance Documentation creation skills.
  • Manage integrations with other toolsets such as ITSM, Software Asset Management and Vulnerability Management.
  • 5+ years’ experience in a similar environment. Multinational +50.000 users at least.
  • ITIL Foundation knowledge.
  • Transversal & Behavioral
  • Constant development of own skills to maintain a knowledge the progress of technology, equipment and systems.
  • Commitment to achieve personal objectives as well as contributing to overall departmental goals.
  • Strong attention to details.

Responsibilities

  • Delivery of robust, scalable and suitable solutions for multi-lingual, multi-site organizations
  • Provision of Quality Control, assurance and Testing for the Engineering (Global Evolution Engineering) function
  • Maintenance and provisioning of testing facilities for use within the Infrastructure and Production teams
  • Work closely with the Infrastructure and Production teams for driving forward related project work
  • Adhere to company ITSM processes: Incident Management, Reactive and Proactive Problem Management and Change Management - to ensure all linked actions are documented within the corporate tools and all related stakeholders are informed on time
  • Participate jointly with Global Evolution Engineering in the CIP (Continuous Improvement Plan) to leverage and improve the Global Infrastructure
  • Determine the best course of action to take standardized OS and bridge the gap from existing to ideal
  • Decision making on appropriate solution to progress the previous point
  • Decision making on passing / failing criteria for tested products
  • To advise and support the Infrastructure and Production teams
  • To coordinate with many other teams actions carried out on the Global infrastructure - Networks, Storage, Wintel and Data Center facilities, Service Desk among others
  • Travel abroad (Paris) in very special occasions to unlock problems, participate in workshops or trainings… and/or make the team’s activities known to L3 Engineering

FAQs

What is the main mission of the Global Quality Assurance Engineer in the Digital Working Domain?

The main mission is to provide quality assurance for engineered solutions, including methods, processes, tools, and client coordination activities, to ensure maximum compatibility for production needs.

What types of projects will the engineer be involved in?

The engineer will be involved in the assessment of delivery updates and upgrades, producing risk-based reports, creating release notes, and coordinating with production teams for implementation of released products.

What kind of experience is required for this role?

The candidate should have experience in a Platform Testing role within a large-scale organization, technical knowledge of Windows Desktop products, scripting technologies, and business analysis skills.

What technical skills are essential for this position?

Essential technical skills include advanced knowledge of Microsoft SCCM, PowerShell and VBS scripting, Windows operating system architecture, Active Directory, and Quality Assurance methodologies.

Are there opportunities for training and career development?

Yes, the company offers training programs, career plans, and internal mobility opportunities both nationally and internationally.

What languages are required for this role?

A high level of English proficiency in both spoken and written form (B2/C) is required.

What type of corporate culture does BNP Paribas promote regarding diversity and inclusion?

BNP Paribas is committed to equity and diversity, ensuring an inclusive work environment and actively working to eliminate discrimination based on various factors such as age, gender, race, and more.

Is there any travel involved in this position?

Yes, occasional travel to Paris may be required for problem-solving, workshops, or training activities.

What benefits does BNP Paribas offer its employees?

Benefits include a flexible compensation plan, hybrid telecommuting model, 31 vacation days, and participation in a corporate volunteering program, among others.

What is the work environment like for this job?

The work environment promotes a hybrid model with a mix of remote and office-based work, allowing for flexibility while collaborating with global teams.

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BNP Paribas

The bank for a changing world

Finance
Industry
10,001+
Employees
1848
Founded Year

Mission & Purpose

more than 190,000 employees, including more than 145,000 in Europe. BNP Paribas holds leading positions in its three major operating divisions: ⚆ Commercial, Personal Banking & Services for all the Group’s retail banking networks and several specialised businesses, including BNP Paribas Personal Finance and Arval; ⚆ Investment & Protection Services for savings, investment and protection solutions; ⚆ Corporate & Institutional Banking, which is focused on corporate and institutional clients. The Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realise their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is the European leader in consumer lending. BNP Paribas is rolling out its integrated retail-banking model in Mediterranean countries, in Turkey, in Eastern Europe and a large network in the western part of the United States. In its Corporate & Institutional Banking and Investment & Protection Services activities, BNP Paribas also enjoys top positions in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific.