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Kundenberater | Bankfiliale Berlin - Frankfurter Allee (w/m/d)

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Santander

Sep 24, 2024

  • Job
    Full-time
    Entry & Junior Level
  • Banking & Finance
  • Berlin
  • Quick Apply

AI generated summary

  • You should have a commercial background, preferably in banking, experience in relevant products, strong teamwork skills, customer focus, and a talent for sales through effective consultation.
  • You will analyze customer needs, provide tailored advice on financial products, cultivate long-term relationships, and manage risks responsibly in daily interactions with clients.

Requirements

  • Das Richtige wissen: Kaufmännische Ausbildung, vorzugsweise im Bankenumfeld, z. B. als Bankkaufmann/-frau, oder eine vergleichbare Ausbildung
  • Das Wichtige können: Know-how und Erfahrung in einem oder mehreren der o. g. Produktfelder bzw. die Bereitschaft, sich in diese einzuarbeiten
  • Das Notwendige mitbringen: Freude an starker Teamarbeit, engem Kundenkontakt und professionellem Service
  • Das Besondere haben: Gespür für Menschen und ihre Bedürfnisse, verbunden mit Talent und Leidenschaft für den Vertrieb – mit allem, was dazugehört: Beratung mit Bedarfsanalyse, Empfehlung und Abschluss sowie Betreuung

Responsibilities

  • Bedürfnisse sehen: Bedarfs- und Potenzialanalysen im Rahmen unseres Beratungsansatzes, immer orientiert an der individuellen Lebenssituation unserer Kund:innen / Interessent:innen
  • Menschen beraten: Beratung eines bestehenden Kundenkreises sowie Neukundengewinnung für eines oder mehrerer dieser Produktfelder: Kredit, Girokonten, Karten und Vorsorge
  • Kundschaft begeistern: Aufbau und Pflege langfristiger Kundenbeziehungen, u.a. durch eigenständige Kundenterminierung und Platzierung individuell passender Zusatzprodukte
  • Risikokultur leben: Kontinuierliche Weiterentwicklung und Erhaltung des Verantwortungsbewusstseins im proaktiven Umgang mit Risiken innerhalb der Bank

FAQs

What are the primary responsibilities of a Kundenberater at the Bankfiliale Berlin - Frankfurter Allee?

The primary responsibilities include conducting needs assessments, advising existing clients and acquiring new customers for various product fields (credit, current accounts, cards, and retirement), building and maintaining long-term customer relationships, and promoting a risk-aware culture within the bank.

What qualifications are required for this position?

Candidates should have a commercial education, preferably in the banking sector (e.g., as a bank clerk) or equivalent training, along with knowledge and experience in relevant product fields or a willingness to learn.

What kind of work environment can I expect?

You can expect a secure workplace in a growth-oriented international company with a strong team spirit, comprehensive onboarding, and various opportunities for further training and development.

How many vacation days do employees receive?

Employees receive more than 6 weeks of annual leave, which includes 6 weeks of vacation, 2 public holidays, and a half-day off on their birthday, along with the possibility of an additional 25 days of unpaid leave per year.

Is there a performance-related compensation structure?

Yes, the compensation structure includes an annual bonus, variable salary components, company pension plans through salary conversion, and special conditions for banking products.

Are there any benefits related to health and wellness?

Yes, the company offers various benefits including health vouchers, subsidies for kindergarten, meals, gym memberships, and public transport tickets, as well as potential contributions toward tuition fees.

Is part-time work available for this position?

Yes, there is the possibility of part-time employment, and the company specially considers applicants with disabilities if they have the same suitability as others.

Who can I contact for specific questions about the job?

For specific questions, you can contact Christopher Pelosi at +49 (0) 162 250 8176. For other inquiries, reach out to Elvira Schalk at +49 (0) 175 593 2613.

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Santander

Here to help you prosper

Finance
Industry
10,001+
Employees
1857
Founded Year

Mission & Purpose

Santander is a leading global bank, founded in 1857 and headquartered in Spain, and is one of the largest banks in the world by market capitalisation. It provides a wide range of financial products and services, including personal and corporate banking, wealth management, and insurance. With a strong presence in Europe, Latin America, North America, and Asia, Santander's mission is to help people and businesses prosper by offering customer-centric solutions. Its purpose is to support growth and innovation while fostering responsible banking practices to benefit individuals, businesses, and communities.